I hadnt stayed at the hotel but I had to deal with the hotel and the service was beyond appalling.
BEWARE!! They fleece the customers and do not respect their own policies.
I had booked the hotel for two nights(27th and 28th Jan 2020) and because of illness I had to cancel it on 27th morning at 5 AM GMT. The policy states that any cancellation after 26th Jan 1400 will incur penalty of one night, which I am absolutely fine with. But as I cancelled the hotel at 5 AM GMT, before the checking time of 1400 GMT, I should have been refunded the amount of 2nd night but the hotel chose to treat it as no-show and swindle the entire amount. I relentlessly followed up with hotels.com, through which I had made the booking and they kept on reaching out to the hotel but the hotel said that it is at their 'discretion' that they will treat this as no-show. Honestly, this is highly unscrupulous and I would advice others to not pay in advance unless you have checked in.
Highly Disgruntled Customer

I travelled with my children and we had a superior room with three separate beds. The room was spacious and we had a view of the beach across the road. I have given five stars as the hotel delivers what it sets out to. The staff were very helpful before I travelled, as well as during our stay. I liked that they sent me a survey whilst I was there. We had assumed the air conditioning was not working because we travelled offseason. We were offered an upgrade, which we did not take, however, we did get a fan and this helped a lot.The staff also helped me book tickets online, checked us in early. Customer service was excellent.
The restaurants nearby are excellent, for breakfast, lunch, dinner whatever you prefer. There is a shopping centre nearby which a great variety of food, we chose the tapas.

Room had some issues for maintenance, and room was most likely not used for a while ...unpleasant smell and very cold in room. Mini-bar is beacon of light ...also in the night! Really? Breakfast is great.