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idoltraveller
Los Angeles, California

Great Reception

Reviewed May 17, 2022via mobile
Located in a calm areas off the main drag, easy to find. Receptions was incredibly helpful and spoke English, as my Spanish is terrible. Four pillows on the king bed as hoped, nice bathrooms. Very stock and standard for an AC in the Marriott family which I liked - got what I thought I was getting. All furniture was nice, no nicks or dings. Very clean. Great place to stay a night or two for business or before heading out to an adventure.
Date of stay: May 2022
Trip type: Travelled solo
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Reviewed May 16, 2022

This hotel is situated in a good location and generally has good rooms and amenities. However, on our third night, my partner was awakened at 3 a.m. by a dripping noise and got up to investigate. She found water leaking from the ceiling of our bathroom. We called the front desk, and he came up and saw the same. The front desk person indicated nothing could be done before the next day and provided us with a key to an alternate room where we could sleep without the noise of dripping. We could leave our belongings in our original room until more permanent accommodations to the issue could be made. The temporary room was definitely of a lower standard than our original. The next day we had to leave early for a planned excursion. When we returned we were given a new room supposedly of the same premium standard as our original. It was at least similar in standard but not quite as good. We of course then had to move all our belongings from the original room to the new. In checking with the new on-duty receptionist they indicated that the person in the room above had fallen asleep with water running in their bathroom and significant damage was done to the hotel. Through all this, we got some very tepid apologies but no offer to make things right, no free dinner, no champagne and fruit delivered to the room, no rebate for the night spent in a lower grade room than was booked. In short other than their lukewarm 'sorries' nothing was done.

Date of stay: April 2022
    • Location
    • Rooms
    • Service
1  Thank OhioScot
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 10, 2022

Perfect for a cheap stay in a great part of town. Rooms small but about what you would expect for the price. Rooms clean and modern. Perfect for a short stay! Great restaurants near by. Not much offered inside hotel, again , as expected.

Room tip: Get a view of the street
Date of stay: March 2022
    • Value
    • Location
    • Service
1  Thank 298benjaming
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 9, 2022

This hotel is in an ideal location, out of the high tourist area, but close enough to walk to many places, including the Sagrada Familia. The breakfast buffet at the hotel was nice and included such things as yogurt, granola, breads, cheeses & meats, Spanish tortilla, boiled eggs and scrambled eggs upon request. A huge shout out to Sergio and Iris at the front desk. They were so kind and answered all of our questions with a smile. We needed a Covid test one day prior to flying back to the US and Sergio gave us the name of a testing location not far from the hotel. It is Ascires Cetis at 6, Loudes Street. Test results take about 1 hour. Two restaurants that were recommended and we enjoyed very much were Patron for local cuisine and Luigi's for fantastic pasta.

Date of stay: April 2022
    • Value
    • Rooms
    • Service
Thank 741pennys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 18, 2021

I stayed at a location not too far away from the AC hotel and the AC hotel was far nicer and similar in price. This property was very clean, the A/C worked well, and the staff was friendly. You do need to catch a cab or bus to get to some locations in Barcelona but it is in a quiet neighborhood with lots of restaurants and other amenities. I would book this one again. The only downside due to covid was the breakfast was very limited. Ours wasn't included in price of room so we popped down to a pastry shop and indulged.

Date of stay: October 2021
    • Location
    • Cleanliness
    • Service
Thank Robert D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 26, 2021

Excellent, personalized service from the email they sent personally confirming our reservation upgrading our room to the taxi they arranged to get us to dinner and to the cruise ship the next day! They knew we were celebrating our 40th Wedding Anniversary and left us a gift of candy and wine too! The room was clean and comfortable and we couldn't have been happier. Thank you Marriott Bonvoy for hiring such awesome, efficient Staff!

Room tip: The 5th floor, #504 faced the busy street and it was great people watching!
Date of stay: October 2021
    • Rooms
    • Service
Thank LuTheTravelGuru
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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