I ended up in three separate room for reasons below. Each was okay re size and amenities etc. one had a terrace, one a balcony and the third neither. If you have a room on the 6th floor the elevator goes to the fifth and you have to use stairs for the final floor. Other than the ants, all rooms were clean with kettle, safe, fridge. There was a tv, but no idea if good or not as I didn’t use it. Internet was free and pretty fast for a hotel.

My fist night was good, however when I returned to my room the second evening there were hundreds of flying ants all over the bed, floor and in the bathroom. They were everywhere and I went to reception to complain. The lady on reception came to my room to see and immediately told me to pack my bags and she would give me a new room. However in this room the electricity would not work. The card slots into a gadget that activates the electricity and it would not work. Again I contacted the receptionist and she could not get it to work. She tried to contact maintenance but it was very late and they simply said they would fix it the next day. I had to leave that room and was told no others were available. As it was 11 pm I asked her to find me another hotel, but she could not fine one. I was getting very stressed and upset by now as it was so late I was exhausted. Eventually, after about half an hour I was given a third room which was allocated to another guest who hadn’t turned up yet. No idea what they did with them if they arrived.

Although i got another room, I was so tired and so stressed it completely ruined my stay. I was offered no compensation for the hassle and feel the hotel should have offered me a discount for all the issues I faced. I have no issues with the receptionist as she tried to fix the problem.

If my review was based on my first night I would give it a 5/5. But the second gets 1/5.