One of the greatest hotel experiences of my life. From check in to check out this hotel obviously prides itself on taking care of the patrons. They made me feel like a VIP at every turn. The room was beautiful and comfortable. The food was excellent. Service was impeccable. I cannot say enough about this hotel and the service team. We were able to hike around our hotel and enjoy the stunning view. The city center was a 20 minute cab ride away but I will 100% return to this hotel when we come back to Barcelona!

We had a good stay and enjoyed the hotel. The mediocre rating is because while the 1 night stay was good, it could have been so much better with just a little more effort.

The main issue was that the service was not very professional. It was surely friendly and all of the employees were nice but it felt that they were just working there and didn’t get proper hospitality training. Except in the restaurant at dinner, there the staff were very professional.

The room was nice and spacious. We loved the view over the city and the sea. We stayed there in January and the heating was on at +26C. It was absolutely hot in the room. It was regulated by the hotel so we couldn’t turn it off and asked the staff to help.

The bar area in the garden was nice and the cocktails were very good but the service was extremely slow.

Half of the spa/indoor pool area was closed without any prior notice (the spa was one of the reasons we went there). The steam room was closed so only the sauna was on. The pool was large but absolutely freezing so all the guests were crammed together in the hot jacuzzi. Aside from that, half of the showers were broken and/or clogged and the whole area needs proper maintenance and a good scrub.

The service at the restaurant both at dinner as well as breakfast were very professional. Also the food was good, especially the breakfast. The dinner was served in a smaller area and really lacked atmosphere.

All in all, we weren’t disappointed but it didn’t live up to expectations either. The service needs an update to better reflect international hospitality standards and the fact that the spa was partially closed should have been communicated.

We spent five days in Adorra hiking. We wanted to enjoy the last two days in a nice hotel. This was a really wonderful place. Great service, warm staff, lovely swimming pool, tasty food and wonderful scenery. we had an absolutely amazing room with two balconies, an absolutely amazing bed and a spacious bathroom. We have nothing bad to say about this hotel. All pictures of the hotel on the website are true.