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H10 Montcada Boutique Hotel
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H10 Montcada Boutique Hotel
liam a
Mansfield, United Kingdom

Amazing Hotel

Review of H10 Montcada Boutique Hotel
Reviewed Jan 8, 2023via mobile
This is our first time in Barcelona a winter city break we chose this hotel as it is pretty central to where we wanted to be and we where pleasantly surprised fabulous hotel with excellent staff and service from checking in to checking out our stay was amazing friendly professional staff throughout the hotel made our stay for us nothing is to much for them ask for any directions restaurants etc etc they will help everywhere is kept clean the breakfast is lovely not a lot of choice but that didn’t matter to us the rooms are plenty big enough and kept really clean and are very modern with a soaker shower to die for the beds are comfy with plenty of pillows rooms are cleaned daily we loved this hotel and will definitely return if we come back to Barcelona a beautiful not to be missed city and a trip to the camp nou is a must for any football fan
Thank you Tom all the staff at this hotel you made our stay complete
Date of stay: January 2023
Room Tip: The higher the floor the less noise from the metro but this is a city a busy one Great pizzeria...
Trip type: Travelled as a couple
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Victor Juanto, General Manager at H10 Montcada Boutique Hotel, responded to this review
Responded Dec 15, 2023
Dear Esteemed Guest,

I sincerely appreciate the time you took to share your remarkable experience at our hotel.

We are delighted to know that you found our hotel centrally located, and it was a pleasant surprise for you. Your kind words regarding our excellent staff and service, from the moment you checked in until your departure, are truly heartening.

It is gratifying to hear that our team readily assisted you with directions, recommendations for restaurants, and any other queries you had. We understand the importance of cleanliness, and we are pleased that you found our efforts in maintaining a clean environment throughout the hotel noteworthy.

Your appreciation for the breakfast, room size, modern amenities, and the invigorating soaker shower is truly valued. We are glad that our accommodations contributed positively to your overall experience.

Should your future plans bring you back to Barcelona, we would be honored to welcome you once again. Thank you for choosing our hotel, and we look forward to the opportunity of hosting you in the future.

Warm regards,

Victor Juanto
H10 Montcada Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed January 7, 2023 via mobile
Visited the hotel january 2022

This hotel lies in the heart of Barcelona. Beautiful rooms, interior, lounge, terrace and serviceminded staff.

The hotel breakfast lies on stair down from the lobby and has a lot to offer to their guests.

We where lucky getting a room to the street during our stay, the 5th of january 2022 and this was also the street where "Los Reyes" where parading so we got an amazing view!!

The view of the city from the terrace is also very beautiful and there are sunbeds up there as well as a smaller bubbelbath. No pool however but this wasent something we where missing in january.

Date of stay: February 2022
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Victor Juanto, General Manager at H10 Montcada Boutique Hotel, responded to this reviewResponded December 15, 2023

Dear Esteemed Guest,

Thank you sincerely for taking the time to share your thoughts on your stay in January 2022. Your feedback is both valued and appreciated.

We are delighted to hear about your positive experience and are pleased that our central location, as well as the beauty of our rooms, interior, lounge, and terrace, met your expectations. Our team works diligently to maintain a high level of service, and your acknowledgment of their efforts is truly gratifying.

It's fantastic that you enjoyed the hotel breakfast; we aim to offer a diverse and satisfying selection for our guests to start their day on a positive note.

The panoramic view of the city from our terrace, along with the availability of sunbeds and a smaller bubbelbath, adds to the overall experience.

Your feedback inspires and motivates us to continue providing exceptional experiences for our guests.

We hope to welcome you back in the near future for another memorable stay.

Warm regards,

Victor Juanto
H10 Montcada Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 3, 2023 via mobile
Dissapointing 2nd stay !!

Unfortunately we visited this hotel last year and booked again for this year however the standards have gone down.

They are incredibly understaffed. There is a bar however the young girl was run of her feet doing room service and attending the bar.

Breakfast was awful . Hot food was cold and inedible.
This was brought to the attention of staff but nothing changed.

The reason given was the hot plates were not working !!!

You are a hotel then sought the problem don't expect your guests to eat cold fried eggs, bacon, beans.

New Years Eve my partner tried to order a drink to be told he had to wait for the roof top bar . When they opened the draft was not working . 😕

During the day reception had several staff in the evening they all disappeared.

Management need to sort the staffing situation.

Date of stay: January 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Victor Juanto, General Manager at H10 Montcada Boutique Hotel, responded to this reviewResponded March 9, 2024

Dear Guest,

We are truly sorry to hear about your disappointing experience during your recent stay at our hotel. Providing exceptional service and maintaining high standards are our top priorities, and it's disheartening to learn that we fell short of your expectations on this occasion.

We apologize for any inconvenience caused by the understaffing issues you experienced. We understand the importance of having an adequately staffed team to ensure prompt and efficient service to our guests.

Additionally, we apologize for the inconvenience with the New Year's Eve drink order and the issue with the draft at the rooftop bar. We will address these concerns with our team to ensure that our guests receive the high-quality service they deserve.

Please accept our sincerest apologies for the shortcomings you experienced during your stay.

If there is anything specific we can do to address your concerns or make amends for your experience, please do not hesitate to reach out to us directly.

We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience that exceeds your expectations.

Best regards,

Victor Juanto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 26, 2022
Must Visit

Having arrived at the H10 Montcada today, 26.12.22 and after a 3am early start, felt compelled to leave an early review. Reception staff excellent, smooth check in, glass of bubbles on arrival, lovely room and very clean.
Thank you very much to the hotel and staff for sorting the birthday cake and a bottle of fizz for my partner's birthday, he was very impressed and so was I.

Keep up the good work!

Date of stay: December 2022
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 11, 2022
Brilliant location

Spent a week here at the end of November and very impressed while we were. Stayed on a room only basis as we sorted our own meals ourselves. Room, although not huge, was nice and clean and contained everything we required. Best of all is the hotel’s location. Sitting in the gothic quarter just across from the cathedral and a metro station, it’s ideally positioned to enable easy travelling. We took the 48 hour guided red bus tour too which we’d highly recommend. No rush to return as we covered lots of ground whilst we were there but would stay again in future if the need arose.

Room tip: 5th floor side room was good for us.
Date of stay: November 2022
    • Value
    • Sleep Quality
    • Service
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Reviewed December 2, 2022 via mobile
Great hotel, great location.

Great hotel.

PROS: Amazing location
Great room. Comfy bed. Very clean. Beautiful bathroom. All amenities, like robe, slippers.
Room size, not big but comfortable. Lots of storage.

CONS: subway runs underneath hotel. Rumbling often. Did not disturb me, but may bother people.

Notes: Dark hallways. I like this ambiance, but it may bother others. Some street noise but muffled, not loud, did not bother me.

Did not give it a 5 because of the subway underneath.

Room tip: Subway underneath hotel. Rumbling can be annoying to those sensitive to noise. Subway station immediately across street.
Date of stay: December 2022
Trip type: Travelled with family
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