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TONYGalwayIreland
GALWAY IRELAND

lovely and great location for Metro stations

Reviewed Aug 6, 2017
its on a quite 1 way street, fun to find without a satnav. The Staff is what makes this place. They are the most helpful bunch of lads and ladies we have ever met in any place we stayed, nothing was any trouble to them, directions. information. etc. Aircon is super, u control it. 39c while we were in town and it was super cold by night. The app we stayed in could do with a few Euros spent on it, But nothing Major. Rooms are cleaned every day as are towels etc. Very handy for Metro station, out the door left and left again on main road ,down the hilll for 500mts and its there on other side of road. A 2 day ticket for 2 people is 29 euros. there are several options available. One thing to remember is car parking is not cheap as u are in a city. its 20 euros per night in the hotel but its very safe as u are parking in doors. Down around the port area is lively and loads of places to eat. Beware of Pick pockets around town. even on the tour busses they give u a reminder. Back to the hotel couldnt fault it and would gladly stay there again. 99.9% happy
Date of stay: July 2017
Room Tip: second floor 206. not a sound by night. street outside is one way but is very quite by night
Trip type: Travelled as a couple
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abrete, Recepction at Aparthotel Bertran, responded to this review
Responded Aug 7, 2017
Thank you very much for your comments!!!
Best regards,
Bertran Team

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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22 - 27 of 316 reviews
Reviewed July 25, 2017

The apartment was delightful. We had room 106 and that had a terrace which got the sun around lunch time to around 4 ish. If you wanted sun from the start of the day, the sun terrace and plunge pool on the roof was a lovely place to read a book and get relief from the heat in the pool. It was not at all busy when we were there in the first week of July. The kitchen had all the pots, pans, cutlery and crockery you needed to make snacks and light meals with the two ring electric hob, microwave and fridge with icebox for ice, a tray of which was ready for us when we got there. The layout of the apartment was good and it was spotlessly clean with cleaners visiting daily.
We could get to the local train station Av. Tipidabo in a 5 minute walk and it took 10 minutes to get to the Place Catalunya. It was so easy travelling around on the Metro system with a 5 day travel card. The 24 hour reception staff were friendly and efficient and very patient and good humoured while I practiced my "Beginner's Spanish".
We tend to go to Barcelona once a year and we would gladly go back to this establishment which suits us down to the ground.

Room tip: Rooms with a view are most likely on the 4th floor I think.
Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Alison E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 9, 2017

Their staff was friendly ans helpful. We were 11 people and booked 4 apartments. Stay was great, with walking distance to eating restaurants and train station. There is a grocery store just below the apartment and daily needs/ Wine can be purchased easily.

Room tip: The front rooms have street view.
Date of stay: June 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Ashish G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 18, 2017

FOURTH FLOOR NO LIFT no smoke alarm or fire doors
located in the block next door the locks were really old any one staying could get keys cut so not secure ( i am a locksmith)
had to climb stairs not good felt unsafe no smoke alarm and the locks the air con was noisy clickie click all night electric light hanging by its wires patio area dirty
POSITIVES the bed sheets and towels were super clean the man on the desk was nice and helpfull

Room tip: AVOID the one we had
Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank iain c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
abrete, - at Aparthotel Bertran, responded to this reviewResponded June 27, 2017

Dear Iain,

You booked an attic without a lift, as indicated in your reservation, all departments have fire alarms as well as extinguisher on the stairs.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 15, 2017 via mobile

Nice place away from the crowd of barcelona yet close to downtown barcelona
Check in was easy. They give you all the information needed.
Typical European hotels small everything. I will compare it to an extended stay. .
Optional breakfast is a most lots of food for the money r

Date of stay: June 2017
Trip type: Travelled as a couple
Thank Hubst
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 7, 2017

I booked this hotel for 7 months before the expected trip. Provided all the necessary bank cards. A week before the expected trip, my reservation from the hotel was canceled. They wrote that the cancellation of the reservation is due to the fact that the card is not valid. They did not contact me to solve this issue, since I could provide another card if this did not suit me. However, no one contacted me. That's the attitude to the customers. Be careful, as booking this hotel, you can be on the street when you arrive.
The hotel can not and does not want to solve elementary issues. Check your booking every day before the trip, because in case of any questions or difficulties, no one will call you. Your number will simply be sold at a better price to other people.

Room tip: I can not give a hint as to the number, since my number was sold to other people 7 days before my trip
Date of stay: June 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank olgalugacheva
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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