My husband and I stayed here the first week of June for 5 days in Room 308. The room was spotlessly clean, the twin beds (which we had requested) were firm and very comfortable, the kitchenette was adequate for our needs and we would definitely stay at Bertran again without hesitation. Camille, the General Manager, was very gracious and helpful as was the staff at the desk. The TV only has English speaking news stations, but what do you expect .... you're in Spain. :) I saw that one person stated the dishes in their place weren't clean and were chipped. That was not the case for us. Everything matched, including the silverware and it all appeared new. You do hear your neighbours if they are noisy, but it is quickly taken care of by the staff and they are told to be quiet and they make sure that they remain quiet for other guests. The furniture was clean and comfortable; yes, a little dated, but like I said, it was clean and comfortable. The only real complaint was that the air conditioner didn't make it as cool as what we're used to and it was a bit noisy when it would kick in, but it was tolerable. The Metro subway is only about a 5 minute walk as is The Hop On - Hop Off bus stop to anywhere you want to go. Best to buy 10 tickets at a time for the Metro as it's the cheapest way to go. There are plenty of lounges and a small pool on the roof to cool off in. I would recommend this hotel to anyone who wants a clean, comfortable place to stay without coming home broke. We will definitely go back. Barcelona has won our hearts. (Jill Gibb - Niagara Falls, ON, Canada.) P.S. Great view of Tibadabado from rooftop, otherwise view is basically of other local apartments, but that was kind of neat anyway. :D