Dear Guest,
Thank you for taking the time to share your feedback with us.
We apologize for any inconvenience you experienced during your stay. It is regrettable to hear that the room size did not meet your expectations and that you encountered difficulties with obtaining the appropriate number of towels. Providing a comfortable and accommodating experience for all our guests is important to us, and we apologize for falling short in this regard. Rest assured, we will review your comments with our team to address these issues and make improvements where necessary.
We appreciate your positive feedback regarding the cleanliness of the hotel, the breakfast spread, and the kindness of our staff. We strive to provide a pleasant and enjoyable experience for all our guests, and we are pleased to hear that these aspects of your stay met your expectations.
Regarding the location, we apologize if it did not meet your expectations. We strive to provide accurate information about our hotel's proximity to nearby attractions, and we regret if there was any confusion in this regard.
Your feedback is valuable to us as it helps us identify areas for improvement, and we will take your comments into consideration as we continue to enhance the guest experience.
Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
Warm regards,
Hotel Paral·lel