Dear Guest,
Thank you for taking the time to review your stay.
We're thrilled to hear you were eager to experience Barcelona and chose our hotel for your stay. It seems, however, that some aspects didn't quite meet your expectations. We've recently renovated our spaces to ensure that guests enjoy the utmost comfort and cleanliness, with thoughtful touches to the everyday essentials. Our team is dedicated to maintaining high standards, and we regret to hear about your experience with the room temperature and bathroom. Rest assured, we typically have a swift response system at reception for any guest concerns. It's worth noting that our double-glazed windows not only offer charming city views but also ensure a tranquil atmosphere to keep the buzz of Barcelona at bay. We invite you to embrace the vibrant culture on your next visit, as our hotel enriches every stay with local music, art, and literature, aiming to unwind and be inspired. Stay Curious!
We hope we can welcome you back in the future.
Kind regards,
Belén Sánchez, Guest Relations Manager