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Meliá Barcelona Sarrià
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Meliá Barcelona Sarrià
Cindy L
Park City, Utah, United States

Location, Comfort, Service...look no further

Review of Meliá Barcelona Sarrià
Reviewed Jul 29, 2021
Centrally located for business or pleasure, this hotel is the perfect place for you! The service at the front desk, the breakfast, the restaurant, and the GM were over the top helpful and professional! We appreciated an arranged taxi service when we arrived and departed to BCN airport...especially helpful when we had extra bags and not familiar with the city!

The hotel on the outside is an older building, but the updated modern decor on the inside was top notch throughout. Our room was so incredibly comfortable with high end bedding, lighting, towels, and cleaned to perfection with great protocols for our newest pandemic. Extra lovely details to make our stay incredibly comfortable.

Food was DELICIOUS. We enjoyed the breakfast buffet, The Level Lounge, the restaurant and all was over the top fresh and tasty with local flare. We loved the restaurant were we enjoyed the flavors from their michilen starred chef! We had an early morning flight back to the US and they even prepared a picnic box for us with a coffee togo!

Service beyond belief! So many choices of hotels...but this is what sets this hotel apart...the Christines at the front desk, the servers at the restaurant, the Level Lounge, the breakfast room were amazing and SO accommodating. Bravo to Marc Passola, the Manager who leads this fine group and shows such compassion for running and caring about his staff and this property!
Date of stay: July 2021
Room Tip: Loved our view of the Olympic Tower and park. We visited the sites most of the day and loved the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HOTEL_MELIABARCELONA, Guest Experience Manager at Meliá Barcelona Sarrià, responded to this review
Responded Aug 5, 2021
Dear CindyLoPat,

Thank you for choosing our hotel for your stay at Barcelona and for the time you have spent sharing your review.

We are delighted to know that you enjoyed a pleasant stay with us, since our guest´s satisfaction is our most important goal.

In addition, we are glad to know that you appreciated our gastronomy and rooms offer created for each of our guests to find their made-to-measure experience.

We are looking forward to welcoming you soon.

Kind regards,

Alba González
Guest Experience Manager


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed March 14, 2020
Though not a very new hotel but service is great.

We joined a group tour with Insight Vacations and Melia Barcelona is where they had booked us in. We had paid additional to upgrade to The LEvel Club Floor.

Though this is not a very new hotel, the service that we get from THE LEVEL is impeccable. As our tour also includes other Melia hotels in Granada and other part of Spain. The Manager in this hotel has help me to contact the hotel hotels and do the upgrade for me. I am very impressed with their commitment and service.

It’s is a pity that I cannot remember his name. Please check who has attended to Tai RICHARD on 28/2/20 and 29/2/20th as spoke to two different Manager.

The waitress at this level is also very friendly a,d helpful.

Please also extend ,y compliment to them.

Regards,
TAI RICHARD

Room tip: Their rooms are basically quite small. At the time of booking, please check the size of their rooms. If you need a bigger room.
Date of stay: February 2020
    • Sleep Quality
    • Rooms
    • Service
Ask Lyn2696 about Melia Barcelona Sarria
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HOTEL_MELIABARCELONA, Guest Relations Manager at Melia Barcelona Sarria, responded to this reviewResponded March 18, 2020

We have so much gratitude and appreciation for your beautiful comment. It is very important for us to receive this outstanding motivation in these difficult moments we are living nowadays. To create memorable experiences in our guests and to make them feel home away from home is our priority and your beautiful recognition which we will transmit with great enthusiasm to our staff, is our best award.

We hope to welcome you very soon to take care of you with all our love, please do not hesitate to contact us beforehand, we are entirely at your service.

Kind regards and thank you very much,

Alexis Mazorra Sánchez
Guest Relations Manager & EarthCheck Coordinator-Meliá Barcelona Sarrià 5*

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 8, 2020 via mobile
Comfortable and friendly

This is a comfortable hotel, rooms are spacious with good quality beds and all you could need included, the breakfast selection is extensive and service generally very good. The bar area is disappointing, feels like an afterthought to the pizza restaurant. Location is fine, not that far from the center and plenty of restaurants etc in walking distance

Date of stay: March 2020
Trip type: Travelled as a couple
Ask MartinH641 about Melia Barcelona Sarria
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HOTEL_MELIABARCELONA, Guest Experience Team at Melia Barcelona Sarria, responded to this reviewResponded March 9, 2020

Thank you very much for choosing Meliá Barcelona Sarrià and for your time and comment. It makes us very happy to know that the comfortability of our hotel, the quality of our rooms, our varied buffet, our location and our kind service make you enjoy a pleasant stay with us. We work hard to offer our guests an unforgettable experience. Thank you very much for your opinion about the bar area, we are going to consider your observations to improve the service. We would be delighted to welcome you again!

Kind regards,

Guest Experience Team
Meliá Barcelona Sarrà

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 5, 2020
Great experience

Overall great experience. Friendly people. Clean sheets every day.
To be improved:
Windows were not very clean and were opening only from above. Could not enjoy a "clean" view of Barcelona fro my room.
Modern elevators system - was not sure if the elevator would stop at my floor.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Ask katsiamantos about Melia Barcelona Sarria
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HOTEL_MELIABARCELONA, Guest Relations Manager at Melia Barcelona Sarria, responded to this reviewResponded March 6, 2020

We would like to express our gratitude and appreciation for your kind comment. Thank you for sharing that you had a great experience with us. It makes us feel very proud of our daily effort.

Kind regards and we hope to welcome you very soon to Pumper you again.

Alexis Mazorra Sánchez
Guest Relations Manager & EarthCheck Coordinator-Meliá Barcelona Sarrià 5*


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 21, 2020
Fantastic Room, fantastic service ideal for a quick city break

We stayed here as a family of 5 (2 adults 3 kids feb 2020) and managed to get 1 room that we could all fit in!!!. Could not fault the very high standard room. Staff could not do enough for you helping book trips and providing excelent service and food. The hotel is in the business district and most people staying there seemed to be for work purposes, so if you want to walk to the center it is a bit of a trek but doable. However if you are just going for a few days to take in the sights the City Bus Tour stops around the corner giving you access to all the major attractions. Could not speak highly enough of the hotel and staff and if i go back to Barcelona I wont even shop around for an alternative.

Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HOTEL_MELIABARCELONA, Guest Relations Manager at Melia Barcelona Sarria, responded to this reviewResponded February 21, 2020

Thank you very much for the time you have taken to share your beautiful comment. As soon as we received your nice recognition we shared it with our staff who is very happy to know that you had a memorable experience with us. To us customer experience is very important and we work very hard every day to give the best of all of us.

Needless to say that it will be our great pleasure to welcome you again in your next visit to take care of you with all our love and passion for service and to welcome you to your home away from home.

Kind regards and we are entirely at your service looking forward to welcome you very very soon.

Alexis Mazorra Sánchez
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 16, 2020
Good base for Barcelona

I’ve stayed in this hotel several times in the last 15 years whilst in Barcelona on business. The accommodation is excellent, the food is very good. There are lots of restaurants close by and also close to the tram to connect to the underground system, if you want to head into the heart of Barcelona as it’s located on the fringes of the city. I stay here as it’s the hotel that I’m often allocated for my business trips, I would stay more central if I had a choice, however this hotel serves my needs well.

Date of stay: April 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Ask UKAdvetureseeker about Melia Barcelona Sarria
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HOTEL_MELIABARCELONA, Guest Experience Team at Melia Barcelona Sarria, responded to this reviewResponded February 16, 2020

Thank you for choosing Meliá Barcelona Sarrià for your stays in the city, and also for your time and comment. For us the loyalty of our customers is the best award.

We are very happy to know that you enjoyed your stay with us and that the accommodation, the food and the location met with your expectations.

Please, come back soon and do not hesitate to inform us beforehand, it will be our pleasure to welcome you again!

Kind regards,

Guest Experience Team
Meliá Barcelona Sarrià

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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