Good value for the money
We defntlly keep satying at melia hotels this our fourth time in differnt countrys and class stay the same
Exelent expiriance and great atitude from the staff we used the melia points the get even more discount and it was nice
Thank you for your time and your great feedbak.
We are very proud of your positive feedback and we are pleased to know that your stay has been to your liking.
We will transmit your positive comments to our entire team.
We hope to see you again soon.
Sincerely,
Guest Experience Team
Melia Barcelona Sarria
We visited this hotel for 3 nights between Christmas and new year. We arrived late and checked in via the Level Reception. It was very quick and our room was on the 17th floor. On our arrival at the room, there was a dirty towel left in the bath which was not expected at a 5* hotel.
The hotel itself was good and in a fairly central location if you want to do some sightseeing in different locations.
The Level lounge was excellent with complimentary drinks and tapas all day and was a nice place to relax at the end of a busy day sightseeing.
We used the spa during our stay and this was good. The pool was quite small and not that warm but the sauna was excellent.
Our only complaint was the lack of decent eatery in the evening. We would normally stay at a Melia hotel half board but there wasn’t this option here. The only restaurant at the hotel was lacking in atmosphere and was generally unappealing. We went once and my husband ordered the Asian chicken with salad but asked to have chips instead of the salad but was told this was not possible but he could have potato bravas as well as the salad. We got charged an extra 10€ for the bravas! I had the tomato salad which was literally tomatoes and onions.
We would definitely return to this hotel but wouldn’t eat in their restaurant again.
Thank you very much for your time and comment.
For us the comments and suggestions of our guests are very important as it is the main source from which we nourish ourselves for our constant improvement.
I would like to communicate my sincerest apologies for the incident that occurred with the towel found when you just arrived at your room, we also regret the confusion that was in our restaurant with its white potatoes.
On the other hand we are very grateful for the positive aspects that stand out as the location of the establishment and the comfortable facilities THE LEVEL LOUNGE and the SPA, motivating us to continue offering the best of us to create pleasant experiences for all our visitors.
Receive a cordial greeting and we are at your entire disposal for what you may need.
Guest Experience Team
Melià Barcelona Sarrià
Our Room in the 21st. Floor was bright and airy with a beautiful view of the Barcelona roofs and mountains. The bed was comfortable. Bathroom has shower and bathtub very convenient for soaking legs after walking all day. Spotless clean. The cabinetry in the bedroom are functional so we kept the luggage tidy. The front desk management very nice and polite, always with a nice smile. Breakfast was excellent: many pastrys, some homemade tartes, fresh fry eggs and so many delicatassen. The people at breakfast were very nice and always with the warm smile so the lady who cook the eggs! Thank you ALL for the nice short vacation. We always return to BCN and from now Melia Sarria will be our home.
The Location of the Melia Sarria is in a nice quite neighborhood where can mix with the locals. Within walking is very close to reach El Corte Ingles and the shopping area stores of Avenida Diagonal wich is very safe to walk at late night with many buses lines to go anywhere. Also very near to Barcelona Saints if you want to visit the towns of Sitges and other coast towns also near enough to catch the train to Costa Brava. And sooo convenient when you arrive or depart to Airport, you can catch a train and combine with tram that will leave around the corner of the Hotel.
Thank you for your time and for choosing Melià Barcelona Sarrià for your stay in Barcelona, we apreciate all the comments because help us to do a better job everyday.
We are very happy to know that you had a confortable stay in your room and a good experience with our staff.
On the other hand, we are grateful to know that breakfast and the location of the hotel were to your liking.
We are at your entire disposal and we hope to see you again soon.
Best regards,
Guest Experience Team
Melià Barcelona Sarrià
I stayed standard room. It was so clean. Hotel staff was perfect. Breakfast was perfect. Location is good for me. But my bed was shaking and noisy. Bathroom was good but room furnitures need renovated
We appreciate your time and comment and we are very happy for the positive aspects you mentioned. Thank you for your suggestions, it is the best way to achieve the constant improvement and guest satisfaction that we strive for.
Kind regards and we hope to welcome you back very soon, we are entirely at your service.
Alexis Mazorra Sánchez
Guest Relations Manager & EarthCheck Coordinator-Meliá Barcelona Sarrià 5*
Excellent location for business. Tourists may want to be a little closer to the "touristy" sections of Barcelona, i.e., Las Ramblas, etc. Hotel is 5 star, reasonably priced, clean and I found the staff to be helpful.
Thank you for your time and your great feedbak.
We are very proud of your positive feedback and we are pleased to know that your stay has been to your liking, especially the location, cleanliness and helpful staff. We will transmit your positive comments to our entire team.
We hope to see you again soon.
Sincerely,
Guest Experience Team
Melia Barcelona Sarria
