I’ve worked in hotels for many years, therefore when I stay at hotels, I notice details in a different way. What makes this hotel special is the wonderful staff, especially Carlos and Angela. This review is a testament to their professionalism, authentic kindness, and positive energy.
On the third day of our visit my phone was stolen on a buss. I was deeply upset but Carlos supported me every step of the way. In addition, he provided wonderful recommendations to various attractions in the city, but above all, he made us feel at home for the duration of our stay.
Carlos’ kindness and helpfulness added value to our visit and we look forward to visiting this hotel again soon in the future :)