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Carl B

No air conditioning; didn't have the room we reserved

Reviewed Dec 2, 2022
The hotel was clean and safe, and the location is quite nice, which is a great start and why I'm giving three stars.

HOWEVER, we had a couple of major issues. The first was upon arrival, the hotel did not have the room with two beds that we had reserved. We were told that "reservations were subject to availability" — which is not really a reservation at all, in my opinion. After an uncomfortable night with one of us on the sofa, they were able to find us the room we requested.

Second, the air conditioning was off for the entire week-long duration of our stay. Temperatures in our room ranged between 29 and 32 degrees C (84 and 90 F), even with the window open at night to the very noisy street outside. Every day we got a different story from the staff. "It's broken." "They're fix it tomorrow." "It's turned off for the season." etc.

While it was clean, safe, and well located, I certainly wouldn't book this place again.
Date of stay: October 2022
Trip type: Travelled on business
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All reviews minute walk the air conditioning rooms are clean universitat aerobus city
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8 - 13 of 832 reviews
Reviewed October 25, 2022 via mobile

Long back stayed here, review is late.

Old world charm and walkable distance from the main shopping district.

Rooms were okay sized and overall staff hospitality makes Tipu feel special.

Does not have the wow factor but can definitely be your choice of stay at Barcelona

Date of stay: November 2021
Trip type: Travelled as a couple
2  Thank DRSRG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 16, 2022

I’ve worked in hotels for many years, therefore when I stay at hotels, I notice details in a different way. What makes this hotel special is the wonderful staff, especially Carlos and Angela. This review is a testament to their professionalism, authentic kindness, and positive energy.

On the third day of our visit my phone was stolen on a buss. I was deeply upset but Carlos supported me every step of the way. In addition, he provided wonderful recommendations to various attractions in the city, but above all, he made us feel at home for the duration of our stay.

Carlos’ kindness and helpfulness added value to our visit and we look forward to visiting this hotel again soon in the future :)

Date of stay: August 2022
Trip type: Travelled as a couple
2  Thank sofiasV883KU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 5, 2022

Good location, short ride on the Aerobus from the airport about 3 stops, plata universitat, then a 2 min walk to hotel. Very short walk to las Ramblas which is great because it is away from the craziness. Rooms are clean and remodeled very good space, large bathroom. There is AC, for some reason the AC in my room was very weak but in my friends room it worked well. The staff was friendly and helpful. Breakfast was not included it cost 16 euro which was too expensive in my opinion. There is a Starbucks a 2 mins walk away. A 3-5 minute walk puts you buy many food stores and clothing shop. The trains and bus are a 1-3 min walk. I have no complaints I would absolutely stay here again.

Date of stay: July 2022
    • Sleep Quality
    • Rooms
    • Service
3  Thank jodik670
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 4, 2020

Hotel is in good location. Staff are very friendly. Rooms clean and basic. Breakfast was very good. Book directly with the hotel for the best deal. Staff at reception will help with getting around. Metro Universidad.

Date of stay: February 2020
Review collected in partnership with this hotel
Thank Extraordinary404447
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 5, 2020

This was a great trip to Barcelona for us, when we arrived at the hotel the staff were really friendly and so helpful especially Georgina , thank you for your lovely clean rooms, i cannot rate it highly enough.
Hope to be back again
Rowan Seabrook

Date of stay: February 2020
Review collected in partnership with this hotel
1  Thank rowan765
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AlexandreEspinosa, Quality Department at Caledonian Hotel, responded to this reviewResponded February 7, 2020

Dear Rowan,

Thank you so much for sharing your experience and for giving us the best possible rating on Tripadvisor.

We are so happy to read that you had great experience at Hotel Caledonian and appreciated our customer service and rooms. Thank you for your compliments towards Georgina, she will be so happy to know about your satisfaction.

We hope that you will visit us again for another fantastic stay.

Best Regards from Barcelona,
Alexandre Espinosa.
Quality Department.

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