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MrHandBaggageOnly
Stroud, United Kingdom

Comfortable, but a disappointing breakfast and the Exec Lounge was closed

Reviewed Mar 29, 2022
Due to the BA IT failure, we woke on the day of our departure from Barcelona to a message saying do not travel to the airport. We held off booking any hotel until we’d heard from BA, but at 7pm and no sign of a phone call we decided to book the Hilton Barcelona as the hotel we had been staying at was full, we thought the Hilton was slightly closer to the airport (although it turns out it isn’t really) and we knew we, as Diamond members, would get breakfast included for our stay.

The Hilton Barcelona is in the Les Corts de Sarrià district, an area I have haven’t spent much time in at all, but it is a wonderfully relaxed and quiet part of town. It seems like a totally different city, compared to the hustle and bustle of Plaça de Catalunya.

Despite arriving only an hour or so after having booked the room, we were impressed to see that reception staff were not phased at all, were expecting us and the sofa bed had already been prepared. We had a room on quite a high floor, but the view was less than spectacular, mostly overlooking residential apartments. As the room was a suite, it was an excellent size and the lounge (where the sofa bed had been made up) still had chairs and an excellent sized desk. I was bemused (and frustrated) to see that the bedroom had an interconnecting door, but given the nature of our late arrival didn’t feel we should ask to move rooms. Indeed, the following morning I could still hear the guests next door talking, but it was not too bad and they left quite early.

In the local area, you do not get the wide range of eating options that you do centrally, but we found a lovely pizza restaurant for dinner and Concordia Square is a lovely traffic free area to relax and have some drinks.

Having finally received a call from BA at 11pm and managed to secure tickets to get us home, we now knew we didn’t have to rush to the airport for an early morning flight, so we were able to enjoy breakfast. Unfortunately, this was not the Hilton breakfast I was hoping for. I have stayed at some Hilton’s with a truly incredible spread. This is not one of those. There was an adequate choice and the kitchen were happy to make me an omelette, which was fine, but the lack of selection was very surprising. Had we paid for breakfast I would probably have mentioned how unimpressed I was at checkout. I was also disappointed to discover that the Executive Lounge was closed.

This hotel is very comfortable, but also very corporate. You don’t really get the true sense you are in Barcelona here and there are other neighbourhoods of Barcelona that I would like to stay in next time we are back.
Date of stay: February 2022
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Reviewed March 25, 2022 via mobile

A centrally located Hilton that is well maintained and clean. The rooms are small-ish, but they honestly aren't that small (despite some other reviews I've read). I found the staff to be incredibly nice and helpful, and much to my surprise most of them spoke English.

Breakfast is solid, better than most Hilton's in the U.S. The bar is a bit pricey but, in my opinion, if you don't feel like venturing out for a drink the price is worth it.

A note to diamond members: the executive lounge is closed, but you do get complimentary drinks at the bar each evening. So, bummer about the executive lounge but kudos to the property for at least doing something.

Room tip: It's about a 2 mile walk to "downtown". It's very walkable, and there are plenty of train or bus options of you don't want to walk.
Date of stay: March 2022
Trip type: Travelled solo
1  Thank Brandon S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 22, 2022

We enjoyed our stay at this hotel, although the room was small. While some other reviews comment on the staff, we thought they were excellent. What did I especially like about this hotel? Location. It is in an office/residential area .... so out of the main tourist area. (We stayed at another Hilton in the tourist area for four days of our visit; then spent an additional 4 days at this hotel). If we wouldn't have moved, we would never have seen another side of Barcelona. So glad we did. We would stay again.

Date of stay: March 2022
    • Value
    • Sleep Quality
    • Service
Thank Letsgobranden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 22, 2021

The rooms are very small, the service is lukewarm, sleepy and can feel not very attentive nor caring, the breakfast is tasteless and unimaginative, the place is so quiet it can feel totally depressive. The location is very good. They simply need a better management. This hotel has the potential to be really good, but at this moment it is rather disappointing. Someone needs to revitalize this place. Or, maybe they just resigned themselves to serve tired airline crews....

Date of stay: December 2021
    • Location
    • Rooms
    • Service
1  Thank Witoldzio
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 19, 2021 via mobile

A very very perfect services, I really enjoyed a lot my stay. The lobby bar is very nice to and Toni is the best. About the location i am really speachles.
Thank you very much for all the employees. 👌👌

Date of stay: December 2021
Trip type: Travelled solo
Thank elieh452
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 5, 2021

the lounge is closed but complimentary food and drink für diamond status is not provided just two drinks wine and beer only during happy hour 18-20:00
Other Hiltons without loiunge provide two drinks voucher per day
breakfast not impressive, little selection no vegetables provided

Date of stay: November 2021
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank AMel1960
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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