This is a perfectly decent hotel and it's surprisingly quiet, given its location in Fiumcino, very close to the airport. Breakfast is extra unless you book it, but is buffet style and very good in terms of the range of items available. WiFi is good and there are 2 computers with internet access in reception if you don't have a laptop/smartphone. Staff were really helpful and spoke very good English.
Dear Guest
At Best Western, we strive to treat each guest like family. We believe this practice of providing outstanding service and superior customer care is what sets us apart from our competitors. We look forward to seeing you again for your next Best Western stay.
Warmest regards
"Be My Guest" department
Best Western Plus Hotel Alfa Aeropuerto
Your hub between the Mediterranean destinations and home
I booked this room about 3 weeks before my stay. Within 10 minutes I realized I got the date wrong. I contacted the hotel, admitted my error and asked for a change in dates which they agreed for another 35€. The hotel was non refundable so I kept the reservation for obvious reasons. When I arrived I asked if they would waive the fee. They said no but they upgraded me to a suite. I said I didnt want the suite but rather to have the fee waived, they refused.
Internet was slow, lobby was pokey, and the "suite" was the same as any other average hotel room I have stayed in in Europe.
Dear Guest
We would like to remember that this type of supplement applied to the reservation (non refundable in this case) normally try to adjust the rate difference between the day booked and the new date. The rates do not have to be coincidental on different days and weeks. We know that errors when making the reservation may occur and we try to satisfy the needs of the clients in these circumstances but without taking advantage of it. You were informed and accepted the supplement before hand as we can read in your comment.
We may say that the upgrade to a suite is a gesture of goodwill from our Front Desk Team to you.
Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Yours sincerely
"Be My Guest" Department
Best Western Plus Hotel Alfa Aeropuerto
Your hub between the Mediterranean destinations and home
This hotel is about 10 minutes drive from the Barcelona El Prat airport. It provides clean and comfortable rooms with good amenities at a reasonable price. A big plus is the free airport shuttle provided by the hotel. (The shuttle starts operating at 5:00 am. If you need to leave before that time, a taxi would cost 25-40 euros, depending on the terminal you are going to.)
Dear Guest
Thank you so much for your time and review! We have public bus & metro station nearby.
We would hope to welcoming you again.
Best regards.
The Hotel Alfa AeropuertoTeam
"Be My Guest" department
Best Western Plus Hotel Alfa Aeropuerto
Your hub between the Mediterranean destinations and home
This is a great hotel if you need to be close to the airport. They have an airport shuttle and their website provides a video on how to locate the bus stop at the airport. We called them when we reached the bus stop. We stayed only for one night because of an early flight the next day. The room was nice and comfortable. Enjoyed the shower as well. Heard no noise from outside or the neighbours.
Since the hotel is in the industrial area, we ate dinner at the hotel. Too tired to venture far from the area. We weren't the only ones because it was pretty busy. You can either eat at the restaurant or at the bar. The bar served burgers, if that is what you're looking for. The food at the restaurant was okay. The waiters were very nice.
The reception staff provided good service and check-in was quick. They also recommended when to take the shuttle in the morning so we didn't miss our flight. You will need to tell them in advance when you want the shuttle the next day, so they can document it on their list of passengers. The hotel's location and shuttle makes it perfect for morning flights.
Dear Guest
We are pleased you enjoyed your recent stay in our hotel. Your compliments of room, staff and services are very much appreciated.
Thank you very much for taking the time to write a review and we look forward to see you soon.
Kind regards
The Hotel Alfa Aeropuerto Team
"Be My Guest" department
Best Western Plus Hotel Alfa Aeropuerto
Your Hub between the Mediterranean destinations and home
A few comments tips for other travelers using this hotel for a one night stay
A. Airport shuttle from Terminal one - there’s a bit of construction going on but follow the signs down the steps to 9 numbered bus stops. These are stops for both offsite parking and hotel buses.
B. Dinner They tell you that you are in an industrial area with no place to eat. But it’s an easy 20 minutes walk to lots of great restaurants in El Prat de Llobregat across the river. Safe and very lively on a Friday night with families.
C Breakfast I ate at the buffet hoping for good coffee but it was a machine that made burnt espresso. Lots of rich meats and dessert cakes but I did find yogurt and made tomato bread. Gas station across the street may be better option with their coffee and roll special per another guest.
D Airport security in BCN. I’d advise leaving early on a Saturday at least. Security is very slow and quite a few people missed flights.
Pleasant staff. Nice rooms. Loved the shower. I’d select it again
Dear Mr Fritch
Thank you so much for your comment. We strive every day to be able to offer quality services. We felt privileged to have served you and we would hope to welcoming you again.
All the best!
The Hotel Alfa Aeropuerto Team
"Be My Guest" department
Best Western Plus Hotel Alfa Aeropuerto
Your hub between the Mediterranean destinations and home
