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Lev

Amazing hotel!

Reviewed Feb 16, 2020via mobile
This is one really amazing hotel. Room Mate chain is all you need in every city that they are in.
I can’t believe this is a 3* hotel.
During our stay everything was perfect!
The staff is super nice and helpful. The room was really clean all the time and the cleaning ladies were also really nice.
The breakfast was just perfect (amazing food) and available until 12pm.
The room itself was beautiful, modern, clean with good audio/video system.
I really really really recommend it (take the Deluxe room).
Date of stay: February 2020
Trip type: Travelled as a couple
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Elena Gómez O, Emma's team at Allegro Barcelona, responded to this review
Responded Feb 17, 2020
Dear 702bredal,

Thank you very much for choosing our Hotel for your stay in Barcelona. We are very happy to see that your experience lived up to your expectations
On behalf of our entire team we welcome your comments that encourage us to continue working hard every day.

We are delighted to see you enjoyed our breakfast service as well as the comfort of the rooms and we look forward your next visit!

Regards,


This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews room mate emma room mate hotels great location walking distance an upgrade facing the street excellent hotel las ramblas metro city eixample stylish stops terrace
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Reviewed February 13, 2020 via mobile

Friendly staff, good security, clean modern rooms, very nice breakfast. Unfortunately our room did not have a window to the outside, only to an inside hall, and we could not open it so the room was a bit stuffy.

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank 498juliah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elena Gómez O, EMMA'S TEAM at Allegro Barcelona, responded to this reviewResponded February 14, 2020

Dear 498juliah,

Thanks for your kind review about your recent stay at ROOM MATE EMMA.
We are very happy to hear that you had a great stay with us and that you mentioned our staff's performance also the breakfast service.
We recommend you for a next time have a look on our Deluxe rooms, all of them located on the exterior side of the building or the Penthouses, located on the highest floors with private terrace.

We are looking forward to welcoming you soon!

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 12, 2020

We stayed at Room Mate Emma for 4 nights and found the location superb. We were there during the protests and didn’t hear or see a thing – in fact we had a wonderful night’s sleep.
Importantly, the staff at the hotel and very helpful and welcoming.
Our room was on the 4th floor and faced the street (superior room 402). It was comfortable and spacious for European standards. We were able to place and keep opened 2 large and 2 small suitcases on the floor without bumping into them.
The bathroom was practical, the shower had great pressure and really hot water which was fantastic. No water leaked from the walk in shower. The bed was comfortable and there is a choice of low or high pillows. We overlooked the street and whilst you can hear the rumble of the metro and large vehicles going past, these sounds didn’t disturb our sleep at all.
Breakfast was great – there is everything you could wish for…scrambled eggs (cannot order other types of eggs), breads, condiments, cold meats, cheeses, fruit, yoghurt, a variety of pastries and of course coffees, tes and hot chocolate.
The lifts are quick. The taxi rank is just outside the hotel and the orange line metro station Provenca is a block away and station Diagonal with lines lL3 and L5 is a 5 minute stroll away.
It was a pleasure to stay there.

Date of stay: October 2019
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Eurofriends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elena Gómez O, EMMA'S TEAM at Allegro Barcelona, responded to this reviewResponded February 12, 2020

Dear Eurofriends,

Thank you for choosing us for your recent stay in Barcelona and for sharing your amazing feedback with us.

The team is thrilled to read that you did enjoy this special occasion with us, and that the comfort of your room along with the magical view did add some extra magic to your stay.

We are here to serve our guests and we are delighted that you did experience this dedication during your stay. It will be a real honour to share your kind words with our teams. Such comments are always highly motivating for them.

Thanks also for the review about the breakfast service and the location of the hotel.

Thank you for recommending us to others and we look forward to welcoming you again soon.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 10, 2020 via mobile

We were recommended to stay in this area, closed enough to central yet still safe and not too expensive.
We stay here end of Jan to early feb 2020.
We booked a superior room with breakfast. ( which only superior comes with breakfast)
Breakfast -has everything u need for a hearty meal to start your day.
Room- was clean and comfortable. Amenities- shampoo, conditioner, shower gel ,hand bar soap, at sink, and shower has everything just shampoo, conditioner & shower gel. Which all you really need.
I like how the toilet is a separate area so 2 can use same time and not get the smell..
Co- need improvement- maybe give bottle water everyday, not just 1st day.
Try to give option for room option to include breakfast..

Then we extended 1 extra day, on site was more expensive, so I booked via booking again for a basic room without breakfast since I leave next day at 630. They don’t wanted to let me stay in same room cuz I booked a standard ( last day), wanted 15euro to stay in my original room( superior)..
but they ended up letting us stay there without additional charges during our last day of the 1st booking.. thanks 🙏

Staffs are nice and professional, need key to entry hotel / lift, which make me feel safer, there is water pitchers in lobby to refill water bottle..
I would stay at any room mate through out Europe from now and would recommended my friends..

Date of stay: February 2020
Trip type: Travelled as a couple
2  Thank stacyB485
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elena Gómez O, Emma's team at Allegro Barcelona, responded to this reviewResponded February 10, 2020

Dear Stacy,

Thank you very much for such lovely feedback! We are very happy to read that you enjoyed your stay here.
We will share it with all our team members, it always makes us smile hearing such nice words.
Our goal is to create a unique experience to all our guests, and nothing makes us more joyful than knowing that we have achieved our main objective.

It was our pleasure having you stay with us and we hope you will choose Emma in the future so we can look after you again.

Best regards,

Emma's team

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Reviewed January 12, 2020 via mobile

From check in to check out we thought this hotel was a winner. Staff all very friendly and obliging at each point we saw them. The housekeepers were cheery and warm in their approach to guests. Rooms are very well appointed. We had 205 which is a disabled room but this means it comes with space and isn’t cramped at all. Lovely amenities such as shampoo and conditioner with dressing gowns too! Bed was comfortable and internet worked 100%. Love Barcelona and this hotel. Good work to the team here front and back of house. Keep up the great work.

Date of stay: January 2020
Trip type: Travelled as a couple
3  Thank dreamonixx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elena Gómez O, ROOM MATE EMMA at Allegro Barcelona, responded to this reviewResponded January 12, 2020

Dear Dreamonixx,

On behalf of the entire team ROOM MATE EMMA, we want to say thank you for your comments about your stay at our hotel. It is a pleasure for the whole team that our daily work is reflected in making our guests to enjoy a pleasant stay in ROOM MATE EMMA.

All reception staff is very pleased to know that their service has helped you get a better stay in Room Mate Emma as well as other components that make up this team.

Please do not hesitate to contact me in again, if you decide to return to Barcelona.

Yours Fatihfully.

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Reviewed January 10, 2020 via mobile

Great neighborhood, right next to the metro and the bus station. The room was extremely well taken care of and very clean, there was enough space and a comfy bed as well as a very clean bathroom. The staff was also very friendly and more than welcome to help with anything we needed.

Date of stay: December 2019
Trip type: Travelled as a couple
1  Thank nellimaniki
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elena Gómez O, EMMA'S TEAM at Allegro Barcelona, responded to this reviewResponded January 10, 2020

Dear Nellimaniki,

Thank you so much for taking the time to share your recent experience with us.

In Room Mate we work with passion to make our guests feel like in their own home and we are delighted to learn how much you enjoyed your stay and the outstanding service provided by all the staff here.

We are happy to know that the comfortable and clean room with all its facilities was perfect for you and it is also fantastic that you had a great time enjoying the city

We look forward to welcoming you very soon. We will waiting for you with open arms!

Warm greetings

Emma's Team

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