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sydney_CJ
Sydney, Australia

Return to Yurbban Passage

Reviewed Aug 28, 2022
We loved our last stay here three years ago, we came back again and were not disappointed. This understated, relaxed and stylish hotel still rates as one of the best in Barcelona.
Comfy beds, great bathrooms, a delicious breakfast including fresh cooked eggs, and a rooftop pool to cool off in... it's just great! Add in the amazing spa and a neat gym. You can also choose a superior room that has a private sun terrace.
Location is right on the Gothic Quarter, close to main attractions and has a metro station one block away if you need to go further.
We will stay again!
Date of stay: August 2022
Location
Service
Sleep Quality
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Marjorie Grau, Atención al cliente/recepción at Yurbban Passage Hotel & Spa, responded to this review
Responded Feb 2, 2023
Dear Clint,
Thank you very much for your kind words about your stay at Yurbban Passage. We are delighted to know that you have chosen us again after staying with us before. We take great pride in providing exceptional service to our guests. That is why we are very happy that your expectations were once again highly satisfied. It is a pleasure to deal with guests like you who enjoy Yurbban’s facilities and our ambiance as much as we do. We look forward to welcoming you with open arms in your new home in Barcelona!

Kind Regards

Marjorie Grau
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews photo booth free wine and cheese shuffle board wine hour pillow spray rooftop pool free bicycles every evening little extras laundry room amazing hotel great design walked everywhere sister hotel a great stay perfect location gothic quarter
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Reviewed August 23, 2022

This is a cool hotel, tastefully decorated and with very good service. Our room was excellent with both bath and shower and sufficiently big for my wife, my son and I. The hotel also has a washing machine (including soap pods) and tumble dryer at the guests’ disposal, which we found very practical. Breakfast is good but does not do pancakes, which was a bit of a disappointment for our son. There is both a rooftop pool and a pool and spa (in the basement) but, to be honest, that’s more of a gimmick. The rooftop bar is great but the pool is too small for swimming (you should go to the 1898 hotel to get a really decent rooftop pool). The spa and the pool in the basement are also very small, so better not count on doing some laps there. But overall a very nice, comfortable and convenient hotel, which I would certainly recommend.

Date of stay: June 2022
    • Sleep Quality
    • Rooms
    • Service
Thank aluche410062
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marjorie Grau, Atención al cliente/recepción at Yurbban Passage Hotel & Spa, responded to this reviewResponded January 2, 2023

Dear aluche410062,

Thank you very much for your stunning review about your stay at Yurbban Passage.

We are very happy that you like the room and the laundry space. We try to take care of all the facilities of our hotel to create unforgettable experiences.

Thank you very much for your comments about the breakfast, the rooftop area and the spa, it will help us to improve our menu and our facilities in the future.

As part of our Yurbban Family, we truly thank you for sharing your experience, and we look forward to welcoming you back soon.

Kind regards,

Marjorie Grau





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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 21, 2022 via mobile

Considering the reviews I came in with high expectations, better being the #1 - 4 start hotel then competing with all the 5 star places. the hotel is very clean, in good walking distance from the main area, there is a big grocery store next door, rooftop pool/bar has lots of seating options and was never too crowded despite the hotel being at full capacity, I wish the bar opened earlier it dose get hot and there should at least a waiter option to order drinks before 4-5 pm when the bar opens.
They don’t really have a lobby but the sister hotel next door had a nice seating area with couches, and free bicycles that we didn’t use.
They have a washing machine and dryer (I didn’t use) and iron which I used once located on the 1st floor)
We arrived early 12 pm and we’re granted a room, on departure they offered late checkout till 1, or baggage storage.
My only issue I had was I was given an ADA room with the shower making a huge mess, I had to use towels to keep the water contained, when I called they sent someone right away to clean up and sent a bottle of Champaign and chocolates and offered to switch me the next day to another room, being that we only stayed 2 nights it was more a bother to pack up and move so we opt to stay but be away for those rooms.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank 621avis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marjorie Grau, Atención al cliente/recepción at Yurbban Passage Hotel & Spa, responded to this reviewResponded January 2, 2023

Dear 621lavis,

Thank you for taking the time to write a review about your stay at Yurbban Passage.

We are glad you gave us such high remarks on our location, the cleanliness of the hotel,
the rooftop area, the seating area of our sister hotel and the bicycles.

Regarding the rooptop bar and the seating area , we woudl like to thank you for your comments, it help us to improve our services and facilities.

We are very sorry for the incovenience with the ADA room. We always want that out guest feel comfortable. It would be an honor to have another opportunity to give you a room according to your expectations the next time that you come to Barcelona.

Kind regards,

Marjorie Grau

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Reviewed August 21, 2022 via mobile

Best hotel in Europe for me! This was the third time staying here. The beautiful accommodation, friendly staff and all the facilities (the roof top, pool and breakfast) is just all perfect! Great location as well!
Thanks again for a wonderful stay!

Date of stay: August 2022
Trip type: Travelled with friends
Thank MarissaD392
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marjorie Grau, Atención al cliente/recepción at Yurbban Passage Hotel & Spa, responded to this reviewResponded January 2, 2023

Dear Marissa,

Thank you very much for your stunning review about your stay at Yurbban Passage.

It is nice to know have enjoyed your third experience in our hotel. You are more than a Yurbbaner!!

We are glad you gave us such high remarks on our friendly service, the room, the rooftop, pool and breaksfats. We try to take care all the facilities to make unforgettable experiences.

It is nice to know that location is one of our strong points because it allows our guests to explore the city by foot.

We truly appreciate your fantastic comments and look forward to welcoming you to your new home in Barcelona!

Kind regards,

Marjorie Grau

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 17, 2022 via mobile

Our experience at Yurbban was great, for our 3 night stay we got excellent service from the day that we arrived till the day we left. The staff are very polite, and give extremely good service both helping with showing where interesting places to go all in terms of food, culture and etc. The hotel is pretty, smells really good and they have a very good spa as well as a decent pool. We got everything we wanted and they had the little extra of service that we appreciate, both in terms of either small gifts after the cleaning staff had cleaned and the daily happy hour with free wine and cheese. Yurbban was a great experience, I would highly recommend staying there and if we travel back to Barcelona we would love to stay there again.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank LucasRongved
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marjorie Grau, Guest Services / Front Office at Yurbban Passage Hotel & Spa, responded to this reviewResponded August 19, 2022

Dear LucasRongved,

Thank you for such a nice review about your stay at Yurbban Passage,

We appreciate you mentioning the Good Natured service you had received from all of our team members. They are our best assets with their commitment to providing caring, thoughtful and informed service.

Also, I am delighted to know that you enjoyed our free Wine O'clock hour as for us, traveling means discovering a new culture, and that naturally includes food.

We truly appreciate your fantastic comments and look forward to welcoming you to your new home in Barcelona!

Warmest regards,
Marjorie Grau
Guest Relations

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Reviewed August 15, 2022

Yurbban passage made our trip to Barcelona absolutely perfect. The rooms were super stylish and clean, and the rooftop pool with its views were even better than expected! But our favourite extra that the hotel offered was the wine and cheese hour - such a great way to start the evening!!
The staff were all so polite and friendly , and even booked us into the spa to use the shower facilities before our flight home.
10/10 would recommend :)

Date of stay: July 2022
Trip type: Travelled as a couple
Thank emilydY9982DG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marjorie Grau, Guest Services / Front Office at Yurbban Passage Hotel & Spa, responded to this reviewResponded August 19, 2022

Dear emilydY9982DG,

Thank you for taking the time to write a review about your stay at Yurbban Passage.

We are happy to know that you had enjoyed so many aspects of our hotel during your stay.
We take great pride in taking exceptional care to our guests. I am very pleased that your expectations were highly met.

I am also delighted to know that you enjoyed our free Wine O'clock hour as for us, traveling means discovering a new culture, and that naturally includes food.

As part of our Yurbban Family, we truly thank you for sharing your experience, and we look forward to welcoming you back soon.

Warmest regards
Marjorie Grau
Guest relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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