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Greg M
New York City, New York

Rooftop, Happy hour, perfect rooms, Friendly

Reviewed Jul 25, 2022
Amazing rooftop pool, friendly staff, gorgeous spa and free happy hour everyday! Couldn't have asked for a better stay in Barcelona. We stayed 4 nights. The rooms were spotless, modern and well equipped.1
Date of stay: July 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Norma Galofré, General Manager at Yurbban Passage Hotel & Spa, responded to this review
Responded Jul 26, 2022
Dear W8465EQgregm,
Thank you for such a nice review about your stay at Yurbban Passage,

We are glad you gave us such high remarks on the modern decoration of the room, our Vegan Signature Spa, and our daily complementary Wine O'clock .

Also, It makes us incredibly proud to read that you felt that staff couldn´t be more helpful.!
We are very fortunate to have such wonderful people working with us day in and day out who genuinely love taking care of others. We will share your comments with all of our team members and let them know that they made you feel at home.

We are happy to read how much you had enjoyed your time during dining with us. Your kind words mean a lot to us, and we hope to welcome you back as our guest again soon.

Warmest regards,

Marjorie Grau
Guest Relations

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 24, 2022

Based on another trip advisor review, we decided to splurge (542 euros per night!) on the double terrace room (room 412). It has a master bedroom that can be partitioned off from the living room (using sliders) where there is a sofa bed. Both the living room and bathroom, have doors leading to the outdoor double terrace which has a large lounger for 2-3 people, a table with 2 chairs, and even an outdoor shower. The terrace has a view of the Barcelona cathedral.
It was the last destination of a 3 week trip with our 17yr son. He really appreciated the privacy of his living room and we all enjoyed the terrace. One night we skipped the restaurant scene and just enjoyed our home made tapas dinner (bought from the clean, modern, affordable, well stocked Lidl market which is literally next door to the hotel). The hotel breakfast was top notch. Special shout out to Kelly the super friendly waitress from Peru.

This hotel seems to cater to Americans, as lots of the signage is in English. It was also the only hotel in our 3 weeks that had an ice machine. Also , not to be negative, but this was the only hotel in Spain where I found the front desk and concierge to be as friendly and helpful as I am accustomed to in the US. ( I am a fluent Spanish speaker, so I cannot blame the language barrier)

Lots of nice little extras included in your stay: 30 minutes of spa time daily, free self service laundry including detergent, evening wine hour, mobile hotspot loaner, bike loaner

it wasn't cheap, but for us, it was worth it.

Room tip: Our double terrace room was amazing, I cannot comment on the remainder of the rooms in the hotel.
Date of stay: July 2022
    • Value
    • Sleep Quality
    • Service
Thank miket912
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Norma Galofré, General Manager at Yurbban Passage Hotel & Spa, responded to this reviewResponded July 26, 2022

Dear miket912.

Thank you very much for your stunning review about your stay at Yurbban Passage.
We are thrilled to know that you had a pleasant time with us during your staycation trip.

I love to hear that you found our Suite Terrace very confortable for all your family,
Our top priority is to ensure you have the most pleasant and comfortable stay during your time with us. We are pleased to know that our team exceeded this goal.

It makes us incredibly proud to read that you felt that front desk, concierge as the rest of the staff as Kelly couldn´t be more helpful.
We are very fortunate to have such wonderful people working with us day in and day out who genuinely love taking care of others. We will share your comments with all of our team members and let them know that they made you feel at home.

It was a truly pleasure having you, and we eagerly look forward to making your next stay with us even more special than the last.
Once again, thank you for highly recommending our hotel.

Kindest
Marjorie Grau
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 24, 2022

I've been in Yurbban Passage for a breakfast, not as a guest but as a visitor, and the experience was wonderful ❤️. All there is amazing, the place and breakfast staff made me feel in house.
One of the best places in Barcelona

Date of stay: July 2022
Trip type: Travelled on business
Thank 120leog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Norma Galofré, General Manager at Yurbban Passage Hotel & Spa, responded to this reviewResponded July 26, 2022

Dear 120leog,

Thank you very much for your stunning review about Yurbban Passage.

We know that breakfast is the most important meal of the day, so we are happy to know that our traditional Catalan buffet breakfast have meet your expectations.

As a visitor or as a guest , it was a pleasure having you, and we eagerly look forward to making your next visit with us even more special than the last.

Very kindly,
Marjorie Grau
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 16, 2022

As an extension to a family event in France, we stayed at Yurbban Passage for an additional 8 days in July 2022. We arrived after midnight, as our flight from Marseille was delayed. I cannot emphasize enough how nice the staff there were. We were greeted with a smile and the manager took our luggage to our waiting room, refusing even a tip. Our room was pristine with king bed and a balcony. Bottles of water are provided each day, and the room is cleaned with new bedding and bathroom supplies.
We found the concierge, Margerie, to be especially helpful, as I have celiac and needed a lot of help finding restaurants that offer a variety of gluten free options. She speaks fluent English, as do most of the staff. Her personal attention to our needs made our trip very enjoyable and efficient. She is a valuable asset to this hotel, and we hope that she is recognized as such by her employer.
The hotel is conveniently located to many of Barcelona's attractions, some of which are within walking distance. There is a Lidl grocery store next door to the hotel, which is useful for buying snacks and small refrigerated items (small frig in each room). Note that the items provided by the hotel in the refrigerator are not free.
As are most large city hotel rooms, our room was fairly small. There was one small closet with some shelves and space for hanging clothes. Also, the bed was high enough to allow for our suitcases to be stored under the bed. However, the hotel does also offer to store luggage for you if you prefer. The bathroom was spacious enough, but some additional storage there would also have been helpful. We found the limited space to be only a minor inconvenience. We would definitely stay there again.

Date of stay: July 2022
    • Sleep Quality
    • Rooms
    • Service
1  Thank Jer620
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Norma Galofré, General Manager at Yurbban Passage Hotel & Spa, responded to this reviewResponded July 18, 2022

Dear Jer620,

Thank you very much for your stunning review about your stay at Yurbban Passage.

We are thrilled to know that you had a pleasant time with us during your staycation trip.
It makes us incredibly proud to read that you felt that all the staff and I couldn´t be more helpful.
We strive to ensure you feel at home during your stay with us. I will certainly let all of us know how much you appreciated our assistance – that will make their day!

As you have mentioned, our location is hard to beat as we are located centrally in the heart of midtown, but still in a quiet area.Thank you for mentioning it!

As part of our Yurbban Family, we truly thank you for sharing your experience, and we look forward to welcoming you back soon.

Warmest regards,
Marjorie Grau
Guest relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 14, 2022 via mobile

This is the most amazing hotel I have ever stayed in! As soon as you arrive in reception you are hit by the most amazing scent that follows you everywhere you go and will no doubt remind you of your visit if you are ever lucky enough to catch the same aroma again! The staff are extremely welcoming and cannot do enough for you from your arrival to your departure, from the reception staff, to the spa staff, to the rooftop bar staff as well as the room service/cleaners, you truly do feel at home here. The reception is beautiful and sets the mood for the rest of the hotel too, the rooms are absolutely fascinating, as are the spa, restaurant and of course the rooftop which is just breathtaking. Everywhere is extremely clean and is obviously very well taken care of. The location is fabulous, only a stone’s throw away from transport links if you do wish to stray further, and the hotel itself does also provide complimentary bikes as another option, as well as free wifi devices, which are very useful. Although the location is brilliant, you could definitely very easily spend an entire day, or multiple days, not leaving the hotel without feeling bored at any point. There is also a complimentary cheese and wine night every evening which is a fantastic touch. I would give Yurbban Passage 6 out of 5 stars if possible, you will truly not be disappointed.

Date of stay: June 2022
Trip type: Travelled with family
2  Thank D8485ENevel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Norma Galofré, General Manager at Yurbban Passage Hotel & Spa, responded to this reviewResponded July 18, 2022

Dear D8485ENevel,

Thank you very much for your stunning review about your stay at Yurbban Passage.

I am extremely happy to see that you had an amazing experience and that you really appreciated so many aspect of our services.

I could not agree more on our welcoming staff, we are very fortunate to have such wonderful people working with us day in and day out who genuinely love taking care of others. We will share your comments with all of our team members and let them know that they made you feel at home.

We are also glad you gave us such high remarks on our facilities and the cleanliness of our room. Regarding the location, and as you have mentioned it is hard to beat as we are located centrally in the heart of midtown, but still in a quiet area.

We wish we could give a feedback to guest as you, who help us everyday to grow and enjoy what we are doing.

Once again thank you!It was a pleasure having you, and we eagerly look forward to making your next stay with us even more special than the last.

Kindest regards,
Marjorie Grau
Guest relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 13, 2022 via mobile

I booked this for my boyfriend’s 30th birthday trip & we were not disappointed - we cannot recommend this hotel enough.

If you are looking for a luxurious, comfortable stay in the middle of Barcelona with all of the amenities you could possibly need - this is the place for you!

It has an outstanding location, modern sleek design & breathtaking views from the rooftop. One thing that stands out for me is the fresh flowers in reception & the gorgeous scent that you smell when you enter the hotel.

We stayed for 4 nights and booked a superior room with terrace which was a lovely touch for the sunny mornings & warm evenings. The room was very well appointed & comfortable complete with a huge comfortable bed & pillows. The room had all essential amenities; coffee machine, tea facilities, complimentary bottled water daily, tv with mirroring capabilities. Only thing I missed was a mirror at the desk in the room to do my make up, but there was a mirrored walled in the bathroom & room.

The bathroom had a massive powerful shower & was complete with full size products for you to use during your stay.

Fortunately during our stay we had beautiful weather & were lucky enough to use the rooftop everyday during our stay. The sun beds & pool meant that we could enjoy the heat and then cool off. The bar staff on the roof were so proactive & created amazing cocktails.

Marjorie (Guest Relations) is an asset to this hotel. As soon as I booked this hotel I had various queries regarding ordering a birthday cake, balloons and champagne to the room to celebrate my boyfriends 30th birthday. They kindly provided me with recommendations & accepted deliveries on my behalf. On the day they ensured that everything was set up & in the room for my desired time.

If you need any recommendations during your stay then do not hesitate to ask the Reception staff, they will be more than happy to help. We mostly dealt with Nina & Edgar at the front desk, who were equally outstanding. We received some fantastic restaurant recommendations from them & welcome cava on arrival!

If you are thinking about booking then do it, you will not be disappointed!

We will definitely return to Yurbban Passage Hotel & Spa when we return to Barcelona.

Thank you to everyone who made our stay so fantastic and relaxing.

Date of stay: July 2022
Trip type: Travelled as a couple
Thank laurenhE7989SR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Norma Galofré, General Manager at Yurbban Passage Hotel & Spa, responded to this reviewResponded July 18, 2022

Dear laurenhE7989SR,

Wow, thank you very much for your stunning review about your stay at Yurbban Passage.
Your ideas, feedback, good news, and bad news are all extremely valuable in helping us improve and continue to grow.

We are glad you gave us such high remarks on our location, design of our room, sun beds & pool area. Our top priority is to ensure you have the most pleasant and comfortable stay during your time with us. We are pleased to know that our team exceeded this goal.

It makes us incredibly proud to read that you felt that Nina & Edgar and the all the staff and I couldn't be more helpful.
We like to think that we are truly the heart of our hotel, and we strive to ensure you feel at home during your stay with us. I will certainly let them know how much you appreciated their assistance – that will make their day!


We truly appreciate your fantastic comments and look forward to welcoming you to your new home in Barcelona maybe for a next birthday !

Warmest regards,
Marjorie Grau
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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