No room service, no guests allowed, staff is rude, they don’t actually have a pool. Total scam - a bunch of clean ikea furniture with no appliances, toiletries, or substantial tissues/ towels. Location is also in the ghetto, you cannot walk across the street at night without getting shouted at by gangs.
Hi dear,
So sad to read your review however our room service and all hotel staff would do all efforts to make guests happy but it seems you faced unpleasant trip, you even didn't liked the centric location of our hotel and how it is accessible from many points. Kindly contact us to know more details about your stay with us.
Thanks,
Marketing Team
Hotel was clean and enough freshly renovated, room was enough spacious for a hotel in old European city center, personnel was cheerful and service-minded. Hotel is very conveniently located in the city center. The only but huge minus was the hotel neighborhood: the district is, seems, turned into a Muslim quarter with respective condition of surrounding estates, dirty streets, chaotic trade, loud traffic, etc. It was like tranferring from Spain to a sort of Turkey or Pakistan every evening, when returning back to the hotel at the day end.
Dear Gregory,
Thank you for taking the time to review our hotel, glad to know your feedback about our staff, the service level and the centric location. However, we cannot control the neighborhood atmosphere but we guarantee pleasant stay for our guests as much as we can.
Regards,
marketing Team.
Stayed here for 4 nights 13-17 Feb.
Very nice hotel, spotlessly clean, staff are very helpful and friendly and the Breakfast is also very good.
There are just a couple of not so nice streets to walk through to get to La Rambla, fine during the day but not great at Night, it’s not a major issue.
I would thoroughly recommend the hotel.
We stayed here for 3 nights. Very clean and comfortable hotel. Staff were very friendly and accommodating. The area was quite noisy at night but I had read up on the area beforehand so it didn’t come as a surprise. Ear plugs are supplied if the noise bothers you.
We didn’t have the breakfast but it looked lovely. There are lots of cafe’s and restaurants close by with outside seating. Will definitely be visiting again.
From the moment I walked into the Niu Barcelona I was blown away. The hotel is in a fantastic location. 6-7 minute walk to La Rambla and lots of bars shops and restaurants around the hotel. We did not choose to have the breakfast included however it looked like a good display. Fresh fruit, pastries, meats and cheeses as well as fresh juices. The hotel was spotless clean. Had a fantastic smell to the room and the amenities provided were to a very high standard. The staff were very friendly and informative and I felt like they genuinely cared. We visited the rooftop pool however it was drained in December however I can imagine in the summer months this would be a great touch! We will be visiting again!
Thank you dear for your detailed positive review, happy you liked our hotel facilities and rooftop!
Looking forward to see you again!
Regards,
Niu Team!
