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Jeff B

In the heart of the gothic quarter

Reviewed Sep 8, 2019
Beautiful hotel with a staff that made us feel very welcome. Very safe and secure and an excellent location for exploring the gothic quarter of barcelona. The rooftop of the hotel provides a beautiful respite from the hustle of the city with a clean and well maintained pool.
Date of stay: September 2019
Room Tip: Room was a little tight for space if you have a big suitcase but was otherwise very clean and...
Trip type: Travelled as a couple
Review collected in partnership with this hotel
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naglaa s, marketng at Hotel Niu Barcelona, responded to this review
Responded Oct 21, 2019
Dear Jeff,

Thank you for taking the time to share with us your positive review and experience at our hotel.

We liked how you described briefly our hotel amenities, pool area and team.

Looking forward having you again with us.

Regards!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews stayed here for nights clean hotel rooftop pool el raval location is great earplugs metro las
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Reviewed September 5, 2019

Clean modern bedrooms with a safe locker, hairdryer and plenty of storage. Hotel was in a great location with plenty of supermarkets, eateries, bars and coffee shops nearby. Staff were really nice and friendly

Date of stay: September 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank dcturner93
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
naglaa s, marketng at Hotel Niu Barcelona, responded to this reviewResponded October 21, 2019

Thank you dear for your positive review!

We are pleased that you liked our hotel amenities, rooms and team.

We are looking forward to welcome you again at Hotel Niu Barcelona.

Regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 5, 2019

We picked the hotel for the location - the Rambla del Raval runs almost parallel with La Rambla. The area looks like it is being developed and will be lovely when it is finished - lots of restaurants and places to eat. A few supermarkets too. However, in the evening it is lacking some street lighting. There is also a large sports area just behind the hotel. Our room overlooked that and it was very noisy until as late as 3am. Not ideal! The windows didn't seem to block out much of the noise.

The room was clean and well decorated. However, there wasn't much counter space for putting anything, other than 2 small bedside tables. But there was enough hanging space in the wardrobe and plenty of shelves. The beds were comfortable and the bedding was clean. Shame that the air con didn't go lower than 21.

The bathroom was spacious but again not much storate space for putting toiletries. And the timing of the automatic light didn't allow for long showers before it switched off! But the shower was huge and the water pressure was great. Plenty of towels and complimentary toiletries.

Hotel staff were very friendly and helpful and we were able to store our luggage before departure. I get the feeling that this hotel is quite new and can see it becoming popular over time.

Date of stay: August 2019
    • Value
    • Location
    • Service
2  Thank janiedmbe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
naglaa s, marketng at Hotel Niu Barcelona, responded to this reviewResponded October 21, 2019

Dear Janie,

Thank you for your feedback, trust that we will speak with our management to find a suitable solution for bathrooms light so we can avoid this with future guests, however we have no control for street lights or activities in late hours hence we have all our rooms proofed system.

Thank you for highlighting that rooms were clean and staff were helpful during your stay.

In name of all Hotel Niu Barcelona team, please allow me to encourage you to give us a soon stay so we can get another chance to offer you a better experience.

Regards!



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Reviewed September 3, 2019

A small but lovely hotel in the centre of Barcelona, a 5 minute walk from Las Ramblas. However, I found people playing on the street around the hotel at 2, 3 and 4am which kept me awake.

The room was clean and modern but very small and very little storage space, especially in the bathroom in which I had to put most of my toiletries on the floor... The automatic light in the bathroom made it quite scary when the light switched itself off mid shower.

The rooftop pool was lovely and towels were available from reception. Pool was nice and cold and with not many sun loungers it was nice and quiet and relaxing.

Overall, staff were very lovely and friendly and we had a nice 2 night stay in this hotel.

Date of stay: August 2019
    • Location
    • Rooms
    • Service
2  Thank rosielizziex
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
naglaa s, marketng at Hotel Niu Barcelona, responded to this reviewResponded October 21, 2019

Dear Rosie,

Thank you for taking the time to review our hotel!

Pleased that you enjoyed your short stay with us and liked our rooftop and and overall hotel amenities.
Trust that we will discuss the light in bathrooms with hotel management in order to deliver a better experience for you and all Niu guests in future bookings.

Regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 22, 2019 via mobile

We enjoyed our stay here very much, the rooftop pool was a great alternative to the beach however only 4 deck chairs meant we sometimes missed out. Staff were very friendly & relaxed and did not mind us having a couple of friends to visit .
Rooms were clean and nice however a little small and a fridge would be good to have in the rooms.

Date of stay: July 2019
Trip type: Travelled with friends
1  Thank natsherr95
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
naglaa s, marketng at Hotel Niu Barcelona, responded to this reviewResponded August 19, 2019

Thank you dear for your constructive review for our hotel, staff and rooftop.

We are taking notes regarding the sea loungers and fridges to discuss it with management, however we highly recommend to visit our website and social media channels to see photos of rooms to select the adequate type for the stay.

Meanwhile, we are looking forward welcoming you again in Hotel Niu Barcelona and for sure your friends :)

Regards,
Naglaa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 7, 2019

The Niu hotel in Barcelona was good value for money with clean, comfortable, modern, air-conditioned rooms and friendly service.. It is also in a great location and I would stay there again. The only problem was the breakfast being laid out for a long time in the warm reception area..

Date of stay: July 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Roving32595674269
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
naglaa s, marketng at Hotel Niu Barcelona, responded to this reviewResponded July 8, 2019

Thank you dear for your kind review, so glad you enjoyed your stay with us and liked our service and over all room amenities.

So sorry for the breakfast, sometimes we have to leave it for a late hour so all guests can enjoy their breakfast but trust we will deliver your message to the management for a better experience for all our guests.

Looking forward welcoming you again at Hotel Niu Barcelona!

Regards,
Naglaa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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