In my opinion, this hotel falls short of the standards expected from a 4-star establishment. Firstly, the rooms lack basic amenities that are typically found in 4-star hotels, such as a coffee maker, kettle, or even a glass for drinking water. You have to request these items from the hotel staff. Unfortunately, the service at the breakfast buffet leaves something to be desired. While not all the staff members are unfriendly, many seem disinterested, often only asking for your room number. The quality and variety of the breakfast offerings are subpar, and you have to constantly request replacements for items that have run out. Frequently, fruits from previous days are used, and the fruit juice quality is lacking. We were only able to enjoy decent fruit juice on the first day of our stay.
The windows in the room do not provide good sound insulation, and even though our room wasn't facing the street, we were disturbed by noise because the hotel restaurant stayed open until midnight, and there were often homeless people outside the hotel. Regrettably, this prevented us from getting a comfortable and restful sleep.
Among the positive aspects of the hotel, the only noteworthy point is its convenient location, which eliminates the need for public transportation. The reception staff, especially the gentleman who checked us in, were very courteous. Additionally, the room was kept very clean and tidy.
