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C$194
ibis Styles
C$194
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C$194
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Nicky H-B
St. Albans, United Kingdom

Cool hotel in handy location

Reviewed Feb 19, 2022via mobile
I loved the interior design at this Ibis, very cool and funky. Nice outdoor space downstairs as well as great rooftop terrace with pool, couldn’t use the pool unfortunately as it’s not heated!
Rooms and bathrooms very clean and modern but struggled in the morning without a kettle to make my cup of tea!
Location is good as 1 min walk to Bogatell metro station with direct links to all major attractions as well as a 15-20 min walk to the beach area and lovely restaurants.
This was our 1st trip to Barcelona but we’ll be back as 3 days wasn’t long enough for all that this amazing city has to offer
I’d definitively recommend the Ibis Bogatell, great value with a plentiful breakfast and helpful staff
Date of stay: February 2022
Trip type: Travelled with family
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Hotel- cmanager, Agency / Consultant at ibis Styles Barcelona City Bogatell, responded to this review
Responded Feb 25, 2022
Hi Nicky,
Thanks for posting this kind review about your recent visit.

It's great to hear you had such a good time and our location was just what you were looking for. We are delighted to read that you enjoyed our breakfast offerings, a great way to start the day. While our pool isn't heated, it is open throughout the year and can get a little chilly sometimes, hopefully your son can enjoy it a little more on a future visit?

We would love to see you again soon.
All the best,

Mª Carmen ORTIGOSA, General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed January 24, 2022

How could I start ...
I was supposed to stay only 2 days, with my mother, before moving in my new apartment. Finally, my mother left but I had to stay 6 more days.
For my whole stay, the team has been awesome with me, always willing to help, always smiling. When I finally found an apartment, they let me leave my car in the parking for a few days, even if I was no longer a customer.

The food at the Restaurant is very good, and the 24/24 restaurant services saved me late at night when I came home a little bit drunk.
The breakfast is very complete and tasty.
The rooms are classic but with comfortable beds and everything working well.
The terrasse on the top of the building, with the swimming pool, is very cool also.

I never felt that much at home in a hotel, thanks for everything, dear team. You're great !
They gave me many advice about moving in in Barcelona and were always very available, for anything.

About the location, the Hotel is located at about 50 meters from the Bogatell Metro Station, so you're straight on the L4 line, and can join easily other lines in less than 10 minutes by metro !
Merci Beaucoup !
Mathias

Date of stay: January 2022
    • Value
    • Location
    • Service
Thank 858mathiasg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Agency / Consultant at ibis Styles Barcelona City Bogatell, responded to this reviewResponded January 27, 2022

Dear Mathias,
Thank you for your kind review.

Your positive feedback inspires our team to continue making every experience here a memorable one for our guests.

We are also really glad to hear that our breakfast buffet helped to start your day off the right way.

We look forward to welcoming you back on a future occasion.
Best wishes,

Mª Carmen ORTIGOSA, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 21, 2022

Date of stay: January 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Agency / Consultant at ibis Styles Barcelona City Bogatell, responded to this reviewResponded January 27, 2022

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 19, 2022

Date of stay: January 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Agency / Consultant at ibis Styles Barcelona City Bogatell, responded to this reviewResponded January 27, 2022

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 5, 2022

I loved the stay in Ibis Styles Barcelona City Bogatell Hotel. The access to the hotel is easy, with frequent buses available. The view to the city and to the water from the rooftop pool/bar area was awesome. This is a very comfortable and easygoing place; the people are very mellow and the setting is perfect for exploring the area. Loved it. Can't wait to come back!

Date of stay: June 2021
2  Thank Eurotraveler110
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Agency / Consultant at ibis Styles Barcelona City Bogatell, responded to this reviewResponded January 15, 2022

Dear Guest,
Thank you so much for this glowing review.

It's a real reward for our team to know we hit the mark for you and encourages us all to continue with our efforts to make every guest's experience as memorable as yours.

We all look forward to the pleasure of welcoming you again.
Best wishes for 2022,

Mª Carmen ORTIGOSA, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 31, 2021

I decided to book this hotel as it was in a decentish location but unfortunately alot let it down and I wouldn't go again.

Pros.
* Nice decor throughout including Christmas decorations and a seaside/ocean theme.
*Good English music played in the lift and entrance floor.
*Decent shower.
*Cute fish etc in a tank outside.
*Lovely pizza in bar.

Cons.

*Staff attitude including telling lies...

Some examples are...

*I go to check in and they tell me off and treat me like some sort of diseased person just for taking off my mask so they can see it is me on my passport. Said check in lady said that the roof top is open to take drinks to, well it was never open during opening hours when I tried to go.

* My first morning there is a knock on my door and it was the cleaner, she clearly understood no English and even though NO means NO in Spanish also left my room and put an ok to clean sign on my door !

* Staff only seem to want to fully understand English when it is convenient to them, I asked one lady if the story on the news was in Spain and she pretend she didn't know even though she could read the subtitles unlike me if she wasn't so lazy.

*Lies at the bar in relation to food I ask if the dish came with anything extra and they both said no and thus I ordered more and then the dishes come out with multiples of the same things/ side dishes. They lied to get more money out of me.

*Don't sell cocktails you don't even know how to make!

* They advised me to go to a clinic down the same road for a pre flight Covid test, said test wasn't conducted properly, trust me I should know as I have had a Nurse do one before an operation. They will get comission.

*Breakfast as a whole is no where near good enough. You have the Croissant for the French , this for that nationality but nothing for the British and considering we bring the most tourism to Spain it's not good enough. No warm food at all. Some sort of bizarre omlette that was of fridge temperature and was horrible.

*Silly wooden tongs given at breakfast are useless and break and not good enough for people with coordination issues and or hand disabilities. Also the fact that you can't get a clean plate after you have eaten something messy is stupid.

Date of stay: December 2021
Trip type: Travelled solo
Thank Crimsondream
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Agency / Consultant at ibis Styles Barcelona City Bogatell, responded to this reviewResponded February 2, 2022

Hi there,
Thanks for taking the time to share your review.

We're happy that you enjoyed your stay overall and appreciated the comfort of your room and the unique décor of our hotel. We are, however, sorry that some parts didn't hit the mark for you.
We do have a multilingual team and we're sorry for any bother; please go to our reception where they'll always be able to help out. Our pool is open and although not the bar, you can always order and take your drinks by the pool. Our cocktail menu is available but limited as not all our staff is able to offer this out of hours so sorry if this caused an issue on this occasion. Our dishes have a garnish but this is not a full side dish and so our team is able to help you with this. Masks are mandatory in all common areas of our hotel while we're following government guidelines to keep our guests safe.
Please know that our continental breakfast includes 44 different items, there is never any limit for taste, however, we have noted your comments and will be sure to consider these for further improvements. Additionally, the wooden tongs are used to ensure our guests remain safe in the current covid status.

We hope to see you again in the future, for an improved stay.
Kind regards,

Mª Carmen ORTIGOSA, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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