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ibis Styles
C$195
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C$194
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C$190
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Eurotraveler110
Munich, Germany

I wanted a break! This was the perfect spot!

Reviewed Jan 5, 2022
I loved the stay in Ibis Styles Barcelona City Bogatell Hotel. The access to the hotel is easy, with frequent buses available. The view to the city and to the water from the rooftop pool/bar area was awesome. This is a very comfortable and easygoing place; the people are very mellow and the setting is perfect for exploring the area. Loved it. Can't wait to come back!
Date of stay: June 2021
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Hotel- cmanager, Agency / Consultant at ibis Styles Barcelona City Bogatell, responded to this review
Responded Jan 15, 2022
Dear Guest,
Thank you so much for this glowing review.

It's a real reward for our team to know we hit the mark for you and encourages us all to continue with our efforts to make every guest's experience as memorable as yours.

We all look forward to the pleasure of welcoming you again.
Best wishes for 2022,

Mª Carmen ORTIGOSA, General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed December 31, 2021

I decided to book this hotel as it was in a decentish location but unfortunately alot let it down and I wouldn't go again.

Pros.
* Nice decor throughout including Christmas decorations and a seaside/ocean theme.
*Good English music played in the lift and entrance floor.
*Decent shower.
*Cute fish etc in a tank outside.
*Lovely pizza in bar.

Cons.

*Staff attitude including telling lies...

Some examples are...

*I go to check in and they tell me off and treat me like some sort of diseased person just for taking off my mask so they can see it is me on my passport. Said check in lady said that the roof top is open to take drinks to, well it was never open during opening hours when I tried to go.

* My first morning there is a knock on my door and it was the cleaner, she clearly understood no English and even though NO means NO in Spanish also left my room and put an ok to clean sign on my door !

* Staff only seem to want to fully understand English when it is convenient to them, I asked one lady if the story on the news was in Spain and she pretend she didn't know even though she could read the subtitles unlike me if she wasn't so lazy.

*Lies at the bar in relation to food I ask if the dish came with anything extra and they both said no and thus I ordered more and then the dishes come out with multiples of the same things/ side dishes. They lied to get more money out of me.

*Don't sell cocktails you don't even know how to make!

* They advised me to go to a clinic down the same road for a pre flight Covid test, said test wasn't conducted properly, trust me I should know as I have had a Nurse do one before an operation. They will get comission.

*Breakfast as a whole is no where near good enough. You have the Croissant for the French , this for that nationality but nothing for the British and considering we bring the most tourism to Spain it's not good enough. No warm food at all. Some sort of bizarre omlette that was of fridge temperature and was horrible.

*Silly wooden tongs given at breakfast are useless and break and not good enough for people with coordination issues and or hand disabilities. Also the fact that you can't get a clean plate after you have eaten something messy is stupid.

Date of stay: December 2021
Trip type: Travelled solo
Thank Crimsondream
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Agency / Consultant at ibis Styles Barcelona City Bogatell, responded to this reviewResponded February 2, 2022

Hi there,
Thanks for taking the time to share your review.

We're happy that you enjoyed your stay overall and appreciated the comfort of your room and the unique décor of our hotel. We are, however, sorry that some parts didn't hit the mark for you.
We do have a multilingual team and we're sorry for any bother; please go to our reception where they'll always be able to help out. Our pool is open and although not the bar, you can always order and take your drinks by the pool. Our cocktail menu is available but limited as not all our staff is able to offer this out of hours so sorry if this caused an issue on this occasion. Our dishes have a garnish but this is not a full side dish and so our team is able to help you with this. Masks are mandatory in all common areas of our hotel while we're following government guidelines to keep our guests safe.
Please know that our continental breakfast includes 44 different items, there is never any limit for taste, however, we have noted your comments and will be sure to consider these for further improvements. Additionally, the wooden tongs are used to ensure our guests remain safe in the current covid status.

We hope to see you again in the future, for an improved stay.
Kind regards,

Mª Carmen ORTIGOSA, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 29, 2021 via mobile

There was a little confusion when we checked in as we booked the room with the outside terrace but was given a larger room on a high floor but without the terrace. We popped back to Reception and was given the terrace room on the 4th floor. Loved the terrace it was just a pity the weather wasn’t warm enough to sit outside though.
The bed was extremely comfy. Our room was cleaned daily and the cleaning staff were lovely.
Breakfast is “Continental” and had plenty of choice. It did get busy around 9.30 and the hotel had signs advising guests to try to avoid this time. I liked that everyone was provided with individual tongs to pick up their breakfast items - very clever idea.
Really lovely roof top pool which would be super in better weather.
The hotel is in the Bogatell area. The whole area around seems to be being redeveloped and there is also a lot of street art.
An easy walk to the beach and marina area.
There are plenty of restaurants (poblenou area) within a 12 minute walk although we did also have snacks at the hotel which were very tasty and beer served by the lovely gentleman /chef
There are a couple of small supermarkets by the metro station - about 3 mins walk.
There is a mini mall with a large Connsum supermarket as you walk towards the marina - about 6 mins walk.
We walked to La Sagrada Familia in about 25 mins.
Taxi from the airport cost us 37 euros but we did get stuck in very heavy traffic.
Taxi to the sea port was 11 euros. (Las Ramblas to port 8-9 euros)
A special thanks to Andreia, who has excellent English and who helped us find somewhere close by to get our pcr tests and also to Mergi who kindly printed out our certificates.
We also asked for a 1hr later checkout which was given without any difficulty. All the staff we met were really friendly and cheerful.
The staff are very strict on ensuring face masks are worn and the reception, bar and breakfast area were kept spotless. Lots of hand sanitizer available. Lift buttons were cleaned regularly.
So much more than the 2 star rating !

Date of stay: November 2021
Trip type: Travelled as a couple
2  Thank martine_floridahome
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Agency / Consultant at ibis Styles Barcelona City Bogatell, responded to this reviewResponded December 5, 2021

Hi Martine,
Thanks for letting us know about your stay.

We're thrilled to hear that you had such a wonderful time while you were here and that our team lived up to their usual great service. We'll be sure to pass on your compliments and especially to Andreia and Mergi who'll be so happy to know they got a thumbs up. Thanks for going to so much trouble with your feedback, your comments will be sure to help future guests know what we're about and it helps us know if we need to improve anything too.

We'd love you to come back and see us again soon.
Cheers,

Mª Carmen ORTIGOSA, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 10, 2021

We chose this hotel because of its proximity to the Poblenou district of Barcelona where we had to be that night. Reception was friendly. Rooms have a little more style than the average Ibis hotel, the bed is very comfortable and the bathroom worked well. I find it expensive for a 2* hotel at the weekends, there are better options in Barcelona. Also, they have parking at €14 for 24 hours which is reasonable, however from 20.00 on Saturday night until 08.00 on Monday morning, street parking is free. One problem we all had in our 2 rooms was the temperature - far too hot and impossible to lower. We opened windows. We didn't have breakfast, preferring to go a short walk to a local café/bakery.

Date of stay: November 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank FranceSally
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Agency / Consultant at ibis Styles Barcelona City Bogatell, responded to this reviewResponded November 15, 2021

Dear France,
Thanks so much for taking the time to share your feedback.

It's great that our location was just what you were looking for and to know that our team were living up to their reputation in doing their best to look after you. We wish we'd known about this issue while you were here so that we could've tried to make your stay better. Don't worry though, we've noted all of your comments so that we can improve the next time around.

We hope to welcome you back in the future.
Best wishes,

Mª Carmen ORTIGOSA, General Manager

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Reviewed October 31, 2021

Very good hotel close to the beach, just 5 minutes walk. Friendly staff. clean and quid rooms. Nice area close to receptions where you can relax with your friends. Close also to metro. Walking distance to restaurangs och coffeaplace. Can recomend this hotel.

Date of stay: October 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Per G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Agency / Consultant at ibis Styles Barcelona City Bogatell, responded to this reviewResponded November 2, 2021

Hi there,
Thank you for such a positive review.

It puts a smile on our faces to know that you had such a great stay and we are glad that our proximity to the beach was perfect for you. Thanks for your kind recommendation, we appreciate it.

We hope we have the pleasure of seeing you again.
Best wishes,

Mª Carmen ORTIGOSA, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 20, 2021

We (a family of 4) had a great 5 night stay in this hotel. We enjoyed the stay very much. The staff was very friendly, we slept well in the comfartable beds and quiet rooms. Breakfast was very rich for the price we paid and the dinner we had on the last evening in the bar was fresh made and tasty. The kids liked the pool on the rooftop and the the pingpong table. The location was perfect for us, because of the short walk to the beach and the metro just on the corner. There is really nothing to complain about and we don't understand why it is only a 2 stars hotel...

Date of stay: October 2021
    • Location
    • Rooms
    • Service
Thank MonikaB3371
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel- cmanager, Agency / Consultant at ibis Styles Barcelona City Bogatell, responded to this reviewResponded October 23, 2021

Dear Guest,
Wow! What a great review!

Your kind words about the friendly and professional service you received from our team members are much appreciated.

It is a pleasure to know that our location was ideal for you. As you noted, we have great access to public transport which makes it easy to explore different parts of the city.

We are also grateful for your comments about the good selection of quality products on our breakfast buffet and are glad you were able to make the most of it.

It would be a pleasure to welcome you back. Best wishes,

Mª Carmen ORTIGOSA, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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