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Len
Victoria Capital Regional District, Canada

Waterfront hotel

Reviewed Aug 20, 2021via mobile
We liked this hotel which is right on the waterfront overlooking Quadra Island. We had waterfront views from our room! Enjoyed the hot tub and pool. Very pricey for the date we stayed. Hotel was a bit dated, but understandable that during a pandemic the cost/labour to update likely not affordable.
Date of stay: August 2021
Trip type: Travelled with family
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Reviewed August 17, 2021

The location is exceptional, cut into the hillside with amazing views of the ocean. The hotel is an older building with rooms having upgrades to a point but are adequately taken cared of, and comfortable. The bathrooms have had upgrades too and are more than amble, toilets are a bit low. 2nd floor is below the restaurant which can get noisy first thing in the morning and late evening.

Housekeeping are exceptional and cannot do enough for you.

The restaurant has great food but the decor is dated. Lisa the server is a great asset to the restaurant but the sad think is there are other servers who need 1 0 1 in customer service. The teenagers who assist in the morning and a server in the evening need an attitude check What I would say is these individuals should not work in hospitality. Because of CoVid the staffing levels were less than expected but didn’t spoil our trip.

Room tip: Second floor has great views but can be noise on the north side of the elevator due to the restaurant above
Date of stay: August 2021
    • Value
    • Location
    • Service
Thank Hardygirl72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 7, 2021 via mobile

PROS
Excellent hotel location. Breakfast was good. View from 7th floor of the waters was superb.
Excellent staff behaviour. Special mention is ELEA of Guest Services.

CONS
No elevator from Lobby to upper floors. The hotel is dated. The carpet in restaurant needs shampooing. The worst part was water pressure in the shower was very low.

Room tip: Careful if you are on floors 5, 6 and 7. You will have to climb stairs. There is no elevator for these floors.
Date of stay: August 2021
Trip type: Travelled as a couple
1  Thank BindaasYatri
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 3, 2021

I am writing this because I just checked the reviews here on trip advisor and I see management proudly saying that there have been no bedbugs.
WELL!!...

I stayed here on two occasions. Once in july 2020 and once in Sept 2020 (yes, during covid.)

The first time I thought it an ok place to stay while taking a few days of whale watching with the tour company in town.

I returned to do the new grizzly bear tour for a few days and stayed at the anchor inn again. But on the last day (stayed 2 nights) I noticed i had several red blotches on my chest and possibly elsewhere. I checked under the mattress and saw nothing, but there was a small dead bedbug I found under the covers on the sheet.
I collected it, I photographed it, i put it aside with a note for the cleaning crew.
I thought I would have received an email from management but nothing came except for a special offer for my next stay.
So my experience has been.... been there twice.
Fed something once.
My girlfriend slept in separate bed both stays but suffered no bites.

Room tip: facing the water is nice.
Date of stay: September 2020
    • Sleep Quality
    • Rooms
    • Service
Thank alpugh2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 2, 2021

This location is literally cut into the cliff side of Campbell River and the views from the balcony are incredible. The staff were solicitous, accommodating and kind. The room was clean and supplied with all that was promised. It’s an old hotel, with a musty, funky appearance and smell but the people that run it are doing all they can to make it a splendid experience. Thank you!

Room tip: 2nd floor, facing the ocean!
Date of stay: August 2021
    • Value
    • Rooms
    • Service
Thank L1192SXsarahb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 20, 2021

I woke up with a hoard of bedbugs and blood all over my pillow and bed. I will never stay there again. I do realize that they have worked hard on upgrades and the place has warm friendly staff, but the most important thing to me in a place to stay is hygeine, so that is unfortunate. I'm sorry anchor, we've had many great stays together, but I think it's time we go our separate ways.

Date of stay: June 2021
Trip type: Travelled on business
1  Thank 144rossd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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