Had the misfortune of booking this trash online. On reaching the hotel at 10 in the night, the receptionist told me that the booking was for 1 person in Queen room, while I had booked for 2 people. On contacting booking.com, as usual their response was delayed. On contacting his colleague(?), the guy let us go to the room without charging us. And yes, made us pay the entire amount for 8 days in advance.
The guy took us to the 3rd floor on stairs (no elevators and creaky wood floor). On reaching the room, the room smelled as if a pesticide had been sprayed into the room. Changed the room, to the 2nd floor, where to my utter shock found that the music downstairs was too loud. It was then I discovered, that the hotel was above a strip CLUB... With a heavy heart, took the room feeling that it was better than the smelly rooms on 3rd floor. However, when the music didn't stop at 3 am, my old mother got agitated. Adding to it, the bed was not just small but rickety and maybe full of bugs as well. Tired and frustrated,she went to the reception, where a new guy gave us again 3 options on 3rd floor, each one more smellier than the previous. Utterly frustrated, we asked him if there was any other bigger room, which we went to and found was not smelling. Without any options, had to cough out 230CAD more and take the room. Just feel so cheated now, given that could have got better hotels at overall 118 CAD, a night.
Some other gems about the hotel:
1. There is no phone in room to call reception. You have to go the reception, every time for every minor thing.
2. House cleaning happens once a week, if you are taking a room for a week+. Wtf! Have to ask for towel change and toiletries.
3. Semi-clad girls are in a passage adjacent to hotel lobby and the music is super loud.
4. The adjacent area is damn scary, and outside the hotel you end up meeting a lot of addicts, asking you scarily for 'change'.
5. The walls are so thin, that if TV is on in an adjacent room, so you end up hearing the entire thing. For some wierd reason, had a loud talker in the adjacent room, who kept TV on for the entire night.
To give some credit, yes the location is near to major attractions downtown and the receptionists were helpful. But the hotel is a trash-bag, to be avoided at all costs!