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douggybuttons

Very affordable, quiet hotel!

Reviewed Apr 11, 2022
The was a room, it had a bed, the bed was clean, the water was cold, the fridge worked, the lights worked, the internet was decent, but the tv sucked, you need a sound bar to hear, bring an hdmi cord cause they dont have any, if possible bring your own universal remote cause theirs sucks... if your a snobby person, don't stay here, its not for you upper class a**, its for us commoners... Front staff could be a little friendlier but thats the way of front desk these days, no heart in the game, paycheck players... The pool is cold as a pond, the tepid hot tub could use a little more heat, maybe the sun heats the pool in the summer, or its hot and feels good to be in freezing water!
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Best Western Plus Winnipeg Airport Hotel Team, Other at Best Western Plus Winnipeg Airport Hotel, responded to this review
Responded Jan 1, 2023
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Sincerely,

Brian
Front Office Manager
Best Western Plus Winnipeg Airport Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed March 29, 2022 via mobile

Do not stay here because their beds will give you back problems... their beds are so old and sink in like a banana.. horrible horrible. I would never stay here again.. this hotel needs to invest in new beds.. I can't believe how old their beds are and no has even posted a word about them

Date of stay: March 2022
Trip type: Travelled with family
Thank SurpriseMe000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Hansen, Owner at Best Western Plus Winnipeg Airport Hotel, responded to this reviewResponded April 2, 2022

Thank you for the comments regarding your recent stay with us.

We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.

If we can be of further assistance, please don't hesitate to let us know.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 28, 2022

Bed unmade after 1 day, room not serviced, trash not emptied, ran out of coffee, WIFI almost non existent, Shower good but no soap etc on second day until requested. Towels not changed, Pool heater broken.

Date of stay: March 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 542KenC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim Hillock, General Manager at Best Western Plus Winnipeg Airport Hotel, responded to this reviewResponded March 29, 2022

I am terribly sorry you did not receive service as well as the WIFI signal.
We are currently upgrading our WiFi as well as our pool heater at this time

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 26, 2022

The hotel was clean and the staff were excellent. Only complaint was the satellite for the television was not functioning. Most channels could not get signal and the others kept freezing. Only got about 4 channels clearly. The restaurant and lounge were excellent. Overall the stay was great for an overnight stop.

Date of stay: March 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank cemcduff2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim Hillock, General Manager at Best Western Plus Winnipeg Airport Hotel, responded to this reviewResponded March 29, 2022

Thank You for your feedback.
We are truly sorry the television channels were not functioning properly. We are in the process of correcting the issue.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 18, 2022

Stayed here one night this time. I usually stay here due to location (close to the airport) and the restaurant. Unfortunately, the restaurant wasn't open this time. However, there are plenty of restaurants to chose from within a short drive.

Date of stay: March 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank John C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim Hillock, General Manager at Best Western Plus Winnipeg Airport Hotel, responded to this reviewResponded March 29, 2022

Thank You for choosing us we really appreciate you staying with us.
We have recently reopened our dinning Facilities.

Kind Regards

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Reviewed March 14, 2022

I was asked to upgrade on check in. I did it for the $10.00, wow was it an upgrade!! It was a suite with jetted tub, steam shower small kitchenette!! It was truly incredible stay and was only $130.00 for the night (we stayed 4 nights) It will be my hotle and room of choice from now on!

Date of stay: March 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank albertmeijering
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim Hillock, General Manager at Best Western Plus Winnipeg Airport Hotel, responded to this reviewResponded March 29, 2022

Thank You so Much
We are really glad you enjoyed your stay with us

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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