Hyatt Place Salt Lake City Airport
52 N Tommy Thompson Rd, Salt Lake City, UT 84116-2819
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About
4.0
#27 of 78 hotels in Salt Lake CityLocation
Cleanliness
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Value
Get comfortable at the newly renovated Hyatt Place Salt Lake City Airport. Our SLC hotel offers free airport shuttle service, 24/7 dining options, and pet friendly rooms. Enjoy easy access to downtown, Temple Square, Convention Center, Vivint Home Smart Arena, and the Maverick Center, or take a 40-minute drive to Utah’s major ski areas. Get a great night's sleep in our newly renovated hotel rooms featuring modern media centers and workspaces, HDTVs, and our signature Cozy Corner where you can unwind on our plush sleeper sofas. The hotel is easily accessible to both the Hill Air Force Base and the Fort Douglas Military Base.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Hiking
Skiing
Free airport transportation
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fence around pool
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Snack bar
Wine / champagne
Free shuttle or taxi services
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Walk-in shower
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Location
52 N Tommy Thompson Rd, Salt Lake City, UT 84116-2819
Getting there
Salt Lake City Intl Airport
3.1 km•
See all flights
Ogden Municipal Airport
47.4 km•
See all flights
Rental Cars
868 Restaurants
within 10 kilometers
Reviews
4.0
1,049 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Hyatt Place Salt Lake City Airport offers a unique charm that many guests appreciate, along with commendable cleanliness in its well-maintained rooms. The convenient location near the airport, complete with a shuttle service, is frequently praised by travelers. However, the service quality has been described as a hit or miss, with some guests encountering unprofessionalism.
While the amenities, including breakfast, receive positive mentions, the absence of a restaurant and issues with room fixtures have been noted. Additionally, the lack of a hot tub and unexpected costs have impacted some guests' perception of value.
Location
Convenient
Atmosphere
Charming
Rooms
Unkempt
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Underwhelming
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Detailed Reviews
This hotel is clean and the staff was friendly. We normally stay here when we fly out of SLC Airport. We love the rooms that adjoin because we normally have 2 rooms. The beds are amazing. We like that sink is outside of the shower so more than 1 person can get ready at a time.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Devin Slorah, General Manager at Hyatt Place Salt Lake City Airport
Responded Jun 3, 2020
Hello Robert! Thank you for taking the time to submit a review! We're so glad you had a pleasant stay. We hope to see you again in the future. Best, Devin Slorah GM Hyatt Place SLC Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is thru a business park. Rooms are in need of renovation with seams are showing in the carpet and non functioning electrical outlet in the "entertanment" center. Clear slime in the hand sanitzer. Breakfast was beak and without variety with srink wrap apples, bananas, prepack cereal bowls and plasticware. The room had actual wraped glassware but not downstairs. Ok they got the corporate memo. Now what are they going to do to lure back customers? It's all about value, appearence, and a hot breakfast. This one failed on all accounts. COVID was only excuse not a cause of lack of management vision of how to deal with the issue. I was expecting more as a Hyatt member.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joshua Johnsen, General Manager at Hyatt Place Salt Lake City Airport
Responded Apr 6, 2022
Thank you for taking the time to fill out our guest survey. We apologize that your stay was not satisfactory. Our goal is always to provide elite customer service. Please come stay with us again in the future and give us another try!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We used the HP at SLC as our base for exploring SLC and area. Getting to the hotel was easy. We rented a car and HP is one exit from the airport itself. The hotel is in the middle of an industrial park area with little food/restaurant options nearby. Without a car, eating might be a challenge, but not an issue for us.
Like many HP properties, the hotel is newer and in great shape. The pool is indoors, and the exercise room was open 24 hours. All the staff we interacted with were very friendly and helpful.
Breakfast was limited, and will likely stay that way until COVID becomes a thing of the past. Jimmy Dean sausage biscuits, cold cereal, oatmeal some fruit and juice were about it. The hotel also has a very limited snack selection available for sale.
We like the design of the HP rooms. Normally do a great job of not wasting space. Our room had one king bed and an L shape sofa with a 3 foot divider between the two. A desk and fridge, this room also had a microwave (which reminds me, frozen meals also on sale in the lobby). Rooms also come with a coffeemaker, and this property had actual coffee MUGS, not paper cups!
One small difference at this hotel was the bathroom. The last few HP we have been in used sliding, pocket doors. Our room had a BIG conventional door. So big the door almost hit the toilet when opening and closing. And like most HP rooms, shower only.
It as in the 90s, and the AC worked just fine. Whew.
Only real problem was the hotel Wifi. We stayed two nights, and the wifi worked for maybe 4 hours total. If you need that, be wary, Hopefully it just needed a router reboot and no one brought it to the hotel's attention (including me, I did not inquire).
The hotel is very close to the airport, about 15 minutes from downtown SLC and right on I-80, giving you easy access in all directions.
If in the area again, would definitely stay here.
Like many HP properties, the hotel is newer and in great shape. The pool is indoors, and the exercise room was open 24 hours. All the staff we interacted with were very friendly and helpful.
Breakfast was limited, and will likely stay that way until COVID becomes a thing of the past. Jimmy Dean sausage biscuits, cold cereal, oatmeal some fruit and juice were about it. The hotel also has a very limited snack selection available for sale.
We like the design of the HP rooms. Normally do a great job of not wasting space. Our room had one king bed and an L shape sofa with a 3 foot divider between the two. A desk and fridge, this room also had a microwave (which reminds me, frozen meals also on sale in the lobby). Rooms also come with a coffeemaker, and this property had actual coffee MUGS, not paper cups!
One small difference at this hotel was the bathroom. The last few HP we have been in used sliding, pocket doors. Our room had a BIG conventional door. So big the door almost hit the toilet when opening and closing. And like most HP rooms, shower only.
It as in the 90s, and the AC worked just fine. Whew.
Only real problem was the hotel Wifi. We stayed two nights, and the wifi worked for maybe 4 hours total. If you need that, be wary, Hopefully it just needed a router reboot and no one brought it to the hotel's attention (including me, I did not inquire).
The hotel is very close to the airport, about 15 minutes from downtown SLC and right on I-80, giving you easy access in all directions.
If in the area again, would definitely stay here.
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Date of stay: June 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joshua Johnsen, General Manager at Hyatt Place Salt Lake City Airport
Responded Apr 6, 2022
Thank you for taking the time to fill out our guest survey. We are happy to hear that you enjoyed your stay. Please come stay with us again in the future for more of the elite customer service we offer.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This particular Hyatt Place misses the mark on most aspects and as a Globalist Hyatt member, I think it’s fair to expect better and whoever manages this hotel needs to see that it happens. We won’t be staying at this property for the foreseeable future while it is the way that it is now.
Let’s get to the good because there isn’t a lot of it and will be quick. The Tesla chargers are a nice touch and I appreciate the availability of those. Parking was always a breeze and never an issue. The continental breakfast was fine for the most part. One of the mornings the bacon was sitting in a bowl of grease that was so foul that you couldn’t look at it without having an acne breakout.
The hotel rooms are fine. They are, for the most part, the Hyatt Place baseline. The issue we had is that the door locks are very much in need of a refresh to allow for the Hyatt app to unlock your door. For our most recent stay, we had yo get our key replaced three times as they just decided out of nowhere to stop working which was incredibly annoying and a massive issue when returning from a late night event with a 5 year old asleep in your arms.
This is the only Hyatt in the area that offers a free airport shuttle and while we didn’t have to use it this time, it sounds like it’s also less than a well oiled machine as from some people we were talking to, the shuttle did not show up on time for them when they needed it and they ended up needing to Uber to get to the airport. Again, we didn’t use it but sounds like that needs a look over again.
My biggest issue with this hotel is the staff. Housekeeping and the morning front desk gal just seemed like they did not care to be there which when you work in the hospitality business, it needs to be better.
Despite a call requesting it, housekeeping completely skipped our room on the second day of our stay. We returned back to our room at 10PM after being gone all day to find that our room had no towels, cups, nothing as our room failed to be serviced.
The next morning I called down to the front desk to inquire as to why and to request clean towels for the day and the gal I spoke to acted as if I was bothering her to get what we needed (more on her shortly) and after waiting for nearly an hour without the towels, I simply went out and found a housekeeping cart in the hall and took what I needed because it was clear she didn’t do anything to help us out.
Following my ninja stealth mission to procure some towels for my family, we went down to the breakfast area for the lackluster food and had to sit at a table near the front desk to eat and the entire time we sat there, the same front desk gal was having personal inappropriate conversations with someone on her phone that certainly was not something a 5 and 8 year old needed to hear. It was, to be frank, vile garbage.
This hotel has a few minor nice conveniences that other Hyatt’s in the region do not but as we move forward, the prevailing issues with this location will keep us far away and at the other properties in the area.
Please fix it.
Let’s get to the good because there isn’t a lot of it and will be quick. The Tesla chargers are a nice touch and I appreciate the availability of those. Parking was always a breeze and never an issue. The continental breakfast was fine for the most part. One of the mornings the bacon was sitting in a bowl of grease that was so foul that you couldn’t look at it without having an acne breakout.
The hotel rooms are fine. They are, for the most part, the Hyatt Place baseline. The issue we had is that the door locks are very much in need of a refresh to allow for the Hyatt app to unlock your door. For our most recent stay, we had yo get our key replaced three times as they just decided out of nowhere to stop working which was incredibly annoying and a massive issue when returning from a late night event with a 5 year old asleep in your arms.
This is the only Hyatt in the area that offers a free airport shuttle and while we didn’t have to use it this time, it sounds like it’s also less than a well oiled machine as from some people we were talking to, the shuttle did not show up on time for them when they needed it and they ended up needing to Uber to get to the airport. Again, we didn’t use it but sounds like that needs a look over again.
My biggest issue with this hotel is the staff. Housekeeping and the morning front desk gal just seemed like they did not care to be there which when you work in the hospitality business, it needs to be better.
Despite a call requesting it, housekeeping completely skipped our room on the second day of our stay. We returned back to our room at 10PM after being gone all day to find that our room had no towels, cups, nothing as our room failed to be serviced.
The next morning I called down to the front desk to inquire as to why and to request clean towels for the day and the gal I spoke to acted as if I was bothering her to get what we needed (more on her shortly) and after waiting for nearly an hour without the towels, I simply went out and found a housekeeping cart in the hall and took what I needed because it was clear she didn’t do anything to help us out.
Following my ninja stealth mission to procure some towels for my family, we went down to the breakfast area for the lackluster food and had to sit at a table near the front desk to eat and the entire time we sat there, the same front desk gal was having personal inappropriate conversations with someone on her phone that certainly was not something a 5 and 8 year old needed to hear. It was, to be frank, vile garbage.
This hotel has a few minor nice conveniences that other Hyatt’s in the region do not but as we move forward, the prevailing issues with this location will keep us far away and at the other properties in the area.
Please fix it.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
While there is an on-site breakfast, this location is 10 mins drive away from food options for lunch and dinner. If you’ll be here for more than just a sleepover while waiting to fly out next morning, you better have transportation otherwise your eating microwaved crap from the front desk. Breakfast was “meh”. Service was “meh” room was comfortable.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would recommend staying here if you are coming through SLC and need a quick overnight stay this is a great choice. The rooms were clean and they even provided earplugs for being so close to the airport (my room literally looked onto the runway), but I didn't mind the white noise of the planes coming and going. I found that the bed was firm, but not horrible, and the pillows were a little small, but they did the trick.
The staff were friendly and accommodating and the breakfast was totally adequate but won't knock your socks off.
I did realize after check-in that this location does NOT have a hot tub, which is clearly listed on the website, but I saw the pool in the photos and just assumed it did, so don't get your hopes up like I did in this area.
I came up for a ski weekend and chose this location because it was a little cheaper than staying downtown, but the 10 minute drive to the city was worth it. I don't think I would stay here again if I were doing anything more than a quick overnight, but for a person or family getting in late, or leaving early, I think this is a fantastic option.
The staff were friendly and accommodating and the breakfast was totally adequate but won't knock your socks off.
I did realize after check-in that this location does NOT have a hot tub, which is clearly listed on the website, but I saw the pool in the photos and just assumed it did, so don't get your hopes up like I did in this area.
I came up for a ski weekend and chose this location because it was a little cheaper than staying downtown, but the 10 minute drive to the city was worth it. I don't think I would stay here again if I were doing anything more than a quick overnight, but for a person or family getting in late, or leaving early, I think this is a fantastic option.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HPSLCAirportGM, General Manager at Hyatt Place Salt Lake City Airport
Responded Jan 19, 2024
Ian, thank you for recommending the Hyatt Place Salt Lake City Airport. We're glad to hear our clean rooms, noise solutions, and accommodating team members contributed to your overall satisfaction. We regret any confusion about our amenities, such as the absence of a hot tub. For uncomplicated stays or those with early departures, your endorsement is highly appreciated and we're pleased that you found us to be a cost-effective option. We would welcome another opportunity to serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff at the Hyatt Place is beyond outstanding! Sela, Rich, Mary Jayne & Josh consistently went above and beyond to make sure they provided a safe environment, and that generally, I was made welcome and taken care of during my stay.
The rooms are a great size, large vanity area, and the bed is incredibly comfortable. It was super convenient that the room had a fridge & a combo microwave/convection oven for cooking; plus a generous living room & desk area.
Can’t recommend this location enough!
The rooms are a great size, large vanity area, and the bed is incredibly comfortable. It was super convenient that the room had a fridge & a combo microwave/convection oven for cooking; plus a generous living room & desk area.
Can’t recommend this location enough!
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joshua Johnsen, General Manager at Hyatt Place Salt Lake City Airport
Responded Apr 6, 2022
Thank you for taking the time to fill out our guest survey. We are happy to hear that you enjoyed your stay. Please come stay with us again in the future for more of the elite customer service we offer.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here one night before a flight of SLC. For an airport hotel, it was just fine. The hotel was in the midst of a renovation during my stay; I was on a renovated floor, and it looked nice, with updated carpets and furniture. The room was a typical Hyatt Place room; everything was as expected.
Staff were welcoming. I had dinner in the lobby, and the food was good--a tasty salad and a beer. Prices for dinner were reasonable.
Location is convenient for the airport, and it was nice they ran a shuttle pretty much on-demand. There is almost nothing else near the hotel, however, besides other hotels, so don't plan on easy walking to dinner places, etc. Stay here for the airport and not much else.
Overall, just fine for what it is.
Staff were welcoming. I had dinner in the lobby, and the food was good--a tasty salad and a beer. Prices for dinner were reasonable.
Location is convenient for the airport, and it was nice they ran a shuttle pretty much on-demand. There is almost nothing else near the hotel, however, besides other hotels, so don't plan on easy walking to dinner places, etc. Stay here for the airport and not much else.
Overall, just fine for what it is.
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Devin Slorah, General Manager at Hyatt Place Salt Lake City Airport
Responded Jun 3, 2020
Hello brmusicman! Thank you for your comments. We're happy that you had a satisfactory stay. We hope to see you in the future! Best, Devin Slorah GM Hyatt Place SLC Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After an unexpected layover due to a delayed flight. I found myself in need of accommodations. Hyatt customer service was amazing and what I needed after dealing with airlines. In the winter I travel to Salt Lake area to ski and even though this is a bit farther access to ski areas, the staff and accommodations make it worth the drive. I will definitely consider booking a room here again.
The only negative was a bit of airport noise but then again no more than one night expect from location
The only negative was a bit of airport noise but then again no more than one night expect from location
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joshua Johnsen, General Manager at Hyatt Place Salt Lake City Airport
Responded Apr 6, 2022
Thank you for taking the time to fill out our guest survey. We are happy to hear that you enjoyed your stay. Please come stay with us again in the future for more of the elite customer service we offer.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are fantastic. The pool is small but very well maintained. The staff is excellent. There was a problem with our reservation and the staff worked hard to fix the problem. It is very close to the airport. Close enough that you hear every plane land. They provide ear plugs in the bed rooms but we did not need them. I liked watching the planes land with a close up view. Warning: There is no hot tub and they charge for parking.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joshua Johnsen, General Manager at Hyatt Place Salt Lake City Airport
Responded Apr 6, 2022
Thank you for taking the time to fill out our guest survey. We are pleased that your stay was enjoyable. Please come visit us again, we look forward to it!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There is an outdoor pool with chairs and tables.
Yes, we had one.
There is NO hot tub at this hotel. Their pool is an indoor pool and was of a comfortable temperature when our family visited in July 2016.
Yes, we allow dogs
Seems like a very new property. Very clean, modern and well maintained.
"If you pay more than $49/night, you’re paying too much. Avoid the side of the hotel facing Interstate 80."Read full review
"I would avoid this hotel, but if you have to stay here they have some rooms where you can watch the planes take off if you like that."Read full review
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PRICE RANGE
C$202 - C$261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place salt lake city airport hotel salt lake city
LOCATION
United StatesUtahSalt Lake City
NUMBER OF ROOMS
123
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hyatt Place Salt Lake City Airport
Which popular attractions are close to Hyatt Place Salt Lake City Airport?
Nearby attractions include Thousand Lakes RV Park (7.6 km), International Peace Gardens at Jordan Park (7.4 km), and Easton Salt Lake Archery Center (3.1 km).
What are some of the property amenities at Hyatt Place Salt Lake City Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hyatt Place Salt Lake City Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Salt Lake City Airport?
Guests can enjoy free breakfast, a lounge, and barbeque facilities during their stay.
Is parking available at Hyatt Place Salt Lake City Airport?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hyatt Place Salt Lake City Airport?
Conveniently located restaurants include Red Iguana, Red Iguana 2, and Roberts Restaurant & Deli.
Are there opportunities to exercise at Hyatt Place Salt Lake City Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hyatt Place Salt Lake City Airport have an airport shuttle?
Yes, Hyatt Place Salt Lake City Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Place Salt Lake City Airport have airport transportation?
Yes, Hyatt Place Salt Lake City Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Place Salt Lake City Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Place Salt Lake City Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.