Eastgate Hotel, BW Signature Collection
14632 SE Eastgate Way, Bellevue, WA 98007
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About
4.5
#4 of 28 hotels in BellevueLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Eastgate Hotel, BW Signature Collection - Bellevue is located in the heart of I-90 high-tech corridor just four miles from Microsoft's main campus. Downtown Seattle is 12 miles away just across beautiful Lake Washington via floating bridge. The renowned upscale Bellevue Square and Lincoln Square Shopping Centers with fine shops and restaurants are located within minutes of our Bellevue, WA hotel. Hotel guest rooms include 55" high definition flat screen TVs in addition to complimentary wireless and wired Internet access!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Kids stay free
Highchairs available
Conference facilities
Banquet room
Car park
Wifi
Complimentary Instant Coffee
Complimentary tea
Vending machine
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Family
Languages Spoken
English, Spanish
Location
14632 SE Eastgate Way, Bellevue, WA 98007
Getting there
Seattle-Tacoma Intl Airport
19 km•
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Boeing Field Intl Airport
13 km•
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Rental Cars
17 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
4.5
125 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Eastgate Hotel, BW Signature Collection, is often celebrated for its friendly service and professional staff, who ensure a smooth check-in experience. While the service shines, some guests have experienced slower maintenance and moments of being understaffed. The hotel's prime location is a hit, offering easy access to both the excitement of Seattle and peaceful skiing retreats.
Travelers enjoy the clean, spacious rooms and the added value of complimentary breakfast, free parking, and competitive rates. However, there have been occasional mentions of room odors and maintenance issues.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory
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Detailed Reviews
I had been a long time Silver Cloud Bellevue fan and was a bit apprehensive to stay at the Eastgate Hotel when the brand switched to a Best Western. For a time, I stayed at the nearby Hyatt House or Embassy Suites but after finally giving Eastgate Hotel a chance, I can say that they offer the best value in the area despite the staff not being at par with that of the former Silver Cloud staff who always were happy to help. Eastgate Hotel's relatively competitive rates are inclusive of parking and a decent buffet breakfast, for light sleepers the building's sound insulation is very good, and the only hotel in the area with free washers and dryers (in multiple floors!).
For a while I dealt with a younger lady at the front desk who always had her mobile phone in front of her. She always accomplished her job tasks but not as enthusiastically and with a sense of urgency as the Silver Cloud staff. Hence, I was pleasantly surprised when I met Beatriz during my most recent visit I knew she was a new hire since I never met her, and I was right since it was her 7th day!
Let me tell you more about the great customer service extended to me by Beatriz. That day I checked in, I arrived on an early flight and I was catching a late night, red eye flight that same day so I was looking for a hotel that could check me in right away to get settled and do my business in the city. When I phoned Beatriz about the possibility of an early check in, she gladly looked for a room type that was available for immediate check in and even volunteered to write down my last name so she could save the room for me as soon as my online booking appears in the hotel's reservation system. Wow, what a gem of a customer service staff! When I personally met her during my check in, she was even better - she was engaging, enthusiastic, and just really exuded a positive attitude! Thank you, Beatriz! You are amazing, certainly a breath of fresh air these days when many in the hospitality industry feel that they only need to do the minimum for their guests. Shout out also to all the housekeeping staff who is always friendly and ready to assist!
For a while I dealt with a younger lady at the front desk who always had her mobile phone in front of her. She always accomplished her job tasks but not as enthusiastically and with a sense of urgency as the Silver Cloud staff. Hence, I was pleasantly surprised when I met Beatriz during my most recent visit I knew she was a new hire since I never met her, and I was right since it was her 7th day!
Let me tell you more about the great customer service extended to me by Beatriz. That day I checked in, I arrived on an early flight and I was catching a late night, red eye flight that same day so I was looking for a hotel that could check me in right away to get settled and do my business in the city. When I phoned Beatriz about the possibility of an early check in, she gladly looked for a room type that was available for immediate check in and even volunteered to write down my last name so she could save the room for me as soon as my online booking appears in the hotel's reservation system. Wow, what a gem of a customer service staff! When I personally met her during my check in, she was even better - she was engaging, enthusiastic, and just really exuded a positive attitude! Thank you, Beatriz! You are amazing, certainly a breath of fresh air these days when many in the hospitality industry feel that they only need to do the minimum for their guests. Shout out also to all the housekeeping staff who is always friendly and ready to assist!
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Date of stay: May 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Trennesia Jackson, General Manager at Eastgate Hotel, BW Signature Collection
Responded May 25, 2024
Thank you for sharing your experience with us and for giving Eastgate Hotel a chance. I am personally thrilled to hear I was able to provide such a positive impression on you during your recent stay, I remember assisting you, you were a delight to have at our property! We understand your initial concerns about the transition from Silver Cloud to Best Western, and we're delighted to know that we’ve met your expectations. We appreciate your kind words, and we look forward to welcoming you back for another great stay soon! - Beatriz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a very decent experience at the Eastgate Hotel. I had a (5) night stay and despite some minor hiccups with billing, the reservation representative was courteous and most of all patient while we get everything figured out. My particular room was so spacious, it had remence of a one bedroom, two bath apartment. Probably bigger than mine back home lol. Adequate toiletries, bedding and appliances to satisfy your needs. The daily complimentary breakfast was the most satisfying. From the amazing country potatoes, eggs and sausage to the fresh Belgian waffles(self-made) and the coffee was great, couldn't stop going back and forth 🥴 🤣 Very polite staff, one woman in particular, unfortunately I didn't catch her name. I'll just refer to her as, "The Lil Red" 🚀 She was all over the place making sure everything was in place. Plenty open parking, in addition to the parking garage, which I primarily utilized. I may have left a thing are two out, but overall a wonderful experience. Thank you.
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Date of stay: June 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Upon arrival, it was clearly evident that this hotel prides themselves on cleanliness. Not only did the hotel smell pleasant upon entry, but the rooms were a literal breath of fresh air. We stayed for four nights, and were also happy to find that they serve a full breakfast buffet. The food is good and it’s a more than just bagels and cereal.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good room for the price! We were very pleasantly surprised. The bathroom looked very clean and if not renovated recently, it sure looked like it was. There was a fairly strong overall bad odor in the room like old shoes. The carpet was pulling up and is in need of replacing. The A/C was quite loud. Bed was firm but comfortable for us. No bottled water at the hotel for two days so bring your own, strong chlorine in the tap water. Desk staff was very nice and helpful. Hotel is in a great location. We stayed here to go to a concert at Lumen Field. The free breakfast was great! Scrambled eggs, bacon, sausage, waffle maker, muffins, toast, juices and coffee. We would stay here again if they replace the carpets and can eliminate the bad smell throughout the hotel.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have to note that I have stayed in so many hotels relocating from the East Coast to the West Coast, and I’ve been very surprised at certain hotel chains. This hotel was a delight!! I’ve worked in customer service for years, and I was always told that you be able to know who the manager is just by their leadership skills; I knew immediately that Raj was the General Manager. His professionalism, accuracy, and customer service skills were impeccable; by far the best I’ve seen and I’ve stayed at 25 different hotels during this journey. The hotel itself is also wonderful, which reflects on management also. Every front desk employee was excellent, and I appreciate some humor, and got some from a young lady. The rooms are immaculate, and very spacious; there are a lot of places to meet all your needs in terms of toiletries, wine, and many other things. You can ask the front desk so many questions and not only will they give you the answers, but they will make sure you understand where you are going. The entire team was dressed perfectly, something I’ve noticed has been lacking in other hotels. I think it’s also in the perfect location, because your right outside of Seattle, but not in the middle of all the chaos so you have a great deal peace, but can get to the city in 15 minutes approximately,
This has been my favorite hotel that we have stayed at since bouncing around the Seattle area.
I applaud Raj, and all management as well as the front desk agents, you truly are all wonderful, and I felt at home but better bc the hotel is just wonderful in all respects. Thank you North Gate for restoring my faith in hotels again.
This has been my favorite hotel that we have stayed at since bouncing around the Seattle area.
I applaud Raj, and all management as well as the front desk agents, you truly are all wonderful, and I felt at home but better bc the hotel is just wonderful in all respects. Thank you North Gate for restoring my faith in hotels again.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Ask the front desk questions about where stores are or where you should go out to eat; the entire...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The bed was very plush and comfortable. The room was clean the breakfast was good. This was a personal trip, but normally I travel extensively for work and I mostly stay at Best Westerns, and this one was probably the nicest of them all
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were pleasantly surprised with our accommodations. The hotel was very quiet, the beds and pillows were comfy, the room was large and well appointed, the breakfast buffet was good - wished they had offered fresh fruit salad every morning (was only offered once during our 4 day stay), and the service was really good. We also were thankful for the secured parking garage which was very convenient and gave us peace of mind. It was located near a grocery store and restaurants and only 8-10 minutes away from downtown Bellevue.
The only cons were that our door would slam because the closing mechanism was broken and then in the bathroom they didn’t have adequate towel racks, hooks etc, and there wasn’t a shower caddy to put shampoo or soap and washcloths on.
All in all though this isn’t the Ritz, the prices were decent and we would definitely come back again and would recommend this hotel.
The only cons were that our door would slam because the closing mechanism was broken and then in the bathroom they didn’t have adequate towel racks, hooks etc, and there wasn’t a shower caddy to put shampoo or soap and washcloths on.
All in all though this isn’t the Ritz, the prices were decent and we would definitely come back again and would recommend this hotel.
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Date of stay: May 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You can build or remodel a beautiful hotel and put all the nice things in there. Good mattresses, fluffy pillows etc. But the reason someone will come back to a specific hotel is because of how well it’s maintained by the staff and how nice they are. It makes all the difference in the world! Y’all have that in spades here! We will be back!
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was conveniently located for us to get to down town seattle with about a 20-minute drive. I loved that it had its own secure underground free parking. Staff was friendly. Breakfast was amazing. There were lots of choices every morning, eggs, potatoes, either bacon or sausage, waffles, variety of pastries, biscuits & gravy, cereal, fruit, oatmeal, definitely didn't go away hungry.
Beds were very comfortable, even the pull out sofa bed had a good mattress on it. The room was a decent size mini fridge could have been bigger, didn't fit much in it, but it worked to keep drinks cold.
Shower was amazing, great pressure, and plenty of hot water.
Beds were very comfortable, even the pull out sofa bed had a good mattress on it. The room was a decent size mini fridge could have been bigger, didn't fit much in it, but it worked to keep drinks cold.
Shower was amazing, great pressure, and plenty of hot water.
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Date of stay: July 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Breakfast is best earlier than later not in quality but in finding a place to sit.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here because my flight was delayed and I needed to rest before going north. The hotel is conveniently located near hwy 90. The room is big and clean. The bed is comfortable. Breakfast in the morning is busy, the staff was working hard & still cannot keep up with the demand of food. I arrived in mid night and the front desk agent told me to park on the side of the building where several vehicles were already parked there. Overall it is a nice stay, only complaint is the convention center tax is very high, $9.12 for a $157 room. When other numerous taxes are included, they added $25 to the total bill.
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Date of stay: June 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"We were able to leave our car free of charge in parking by lot and got into Seattle with friends in just one car."Read full review
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PRICE RANGE
C$272 - C$395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
silver cloud hotel bellevue eastgate
LOCATION
United StatesWashingtonBellevue
NUMBER OF ROOMS
145
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Eastgate Hotel, BW Signature Collection
Which popular attractions are close to Eastgate Hotel, BW Signature Collection?
Nearby attractions include Robinswood Tennis Center (1.0 km), Sunset Park (0.9 km), and Robinswood Community Park (0.9 km).
What are some of the property amenities at Eastgate Hotel, BW Signature Collection?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Eastgate Hotel, BW Signature Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Eastgate Hotel, BW Signature Collection?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Eastgate Hotel, BW Signature Collection?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Eastgate Hotel, BW Signature Collection?
Conveniently located restaurants include Lil' Jon, Teriyaki & More, and India Gate Restaurant.
Are there opportunities to exercise at Eastgate Hotel, BW Signature Collection?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Eastgate Hotel, BW Signature Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Eastgate Hotel, BW Signature Collection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Eastgate Hotel, BW Signature Collection?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Eastgate Hotel, BW Signature Collection?
Many travellers enjoy visiting Jimi Hendrix Grave Site (10.4 km), King Street Station (14.0 km), and Blue Moon (15.9 km).