Sheraton Saint-Hyacinthe Hotel
1315 rue Daniel-Johnson O., Saint Hyacinthe, Quebec J2S 7K7 Canada
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About
4.5
#2 of 4 hotels in Saint HyacintheLocation
Cleanliness
Service
Value
Perfectly situated amid celebrated attractions, Sheraton Saint-Hyacinthe Hotel is a scenic haven for business and leisure travelers. Immerse yourself in contemporary comfort in beautifully designed accommodations with refined design elements, signature amenities and beautiful views. Delight your palate with delectable fare and hand-crafted cocktails at ZIBO! Restaurant - Bar, our signature hotel restaurant. Enjoy a coveted location next to the Convention Centre and great shopping at the St-Hyacinthe Galeries. Host flawless meetings, weddings and social affairs in sophisticated event spaces, an original green rooftop for outdoor receptions and a direct connection to Saint-Hyacinthe Convention Centre. Punctuate a memorable day of work or exploration with a restorative beauty of wellness treatment at our refreshing hotel day spa. Enrich your experience whatever your reason for traveling at Sheraton Saint-Hyacinthe Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Electric vehicle charging station
Car park
Wifi
Paid internet
Hot bath
Indoor pool
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Manicure
Massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Modern
Languages Spoken
English, French
Location
1315 rue Daniel-Johnson O., Saint Hyacinthe, Quebec J2S 7K7 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 66 out of 100
66
Pierre Elliott Trudeau Intl Airport
63.6 km•
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St. Hubert Airport
37.2 km•
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Rental Cars
56 Restaurants
within 1 kilometer
104Reviews6Q+A8Room tips
Reviews
Traveller rating
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Detailed Reviews
This is a very new and beautiful hotel. It is a full service property with many available amenities. That said I was just staying one night and arrived relatively late so I didn’t use much but I found that the lobby was awesome. The check in staff were polite and I noticed the request on my account (high floor room) was accommodated. This hotel looks and feels like it belongs in the downtown area of a big city so it is a nice surprise to find it in a smaller city near the highway with relatively affordable rates.
The room was very nice and well cleaned. Parking is available under the hotel (garage) and is complimentary. Staff are bilingual.
The restaurant on site (Zibo!) is a little on the pricey side especially if you are ordering to the room (service fees, delivery fees, and apparently neither of those cover tip for delivery person). Food was adequate but nothing special. There are tons of restaurants nearby though so it isn’t your only option.
Will definitely stay here again if in the area.
The room was very nice and well cleaned. Parking is available under the hotel (garage) and is complimentary. Staff are bilingual.
The restaurant on site (Zibo!) is a little on the pricey side especially if you are ordering to the room (service fees, delivery fees, and apparently neither of those cover tip for delivery person). Food was adequate but nothing special. There are tons of restaurants nearby though so it isn’t your only option.
Will definitely stay here again if in the area.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stéphanie Panneton, Services aux clients/réception at Sheraton Saint-Hyacinthe Hotel
Responded Aug 5, 2022
Dear pveezy, It was a pleasure to welcome you at the Sheraton and we are delighted to have been your hotel of choice during your recent stay in Saint-Hyacinthe! We truly appreciate knowing what made your experience memorable and unforgettable. We are pleased to share your valuable comments with our teams, who always strive to offer outstanding experiences. Please, do not hesitate to contact me directly if you need assistance for a future stay. It will be a privilege to assist you. Thank you again for staying at the Sheraton Saint-Hyacinthe hotel and we hope you will think of us whenever your travels bring you back to our beautiful city. Kind regards, Stephanie Panneton Front Office Manager stephanie.panneton@sheratonsainthyacinthe.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A beautiful, well-furnished room, very modern and clean. I appreciate different lighting options. Staff very friendly. A heated indoor pool on the third floor had several lounge chairs and towels available.
The best part in cold weather is the underground heating parking - no scraping snow off the car in the wind! And for me personally, I was happy for the adjacent shopping centre - again, not having to go out in the icy cold weather!
The best part in cold weather is the underground heating parking - no scraping snow off the car in the wind! And for me personally, I was happy for the adjacent shopping centre - again, not having to go out in the icy cold weather!
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Date of stay: January 2020Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from StephaniePanneton, Responsable de la réception at Sheraton Saint-Hyacinthe Hotel
Responded Jan 16, 2020
Dear Sheila S, It was a pleasure to welcome you at the Sheraton and we are delighted to have been your hotel of choice during your recent stay in Saint-Hyacinthe! We truly appreciate knowing what made your experience memorable and unforgettable. We are pleased to share your valuable comments with our teams, who always strive to offer outstanding experiences. Thank you again for staying at the Sheraton Saint-Hyacinthe hotel and we hope you will think of us whenever your travels bring you back to our beautiful city. Kind regards, Stephanie Panneton Front Office Manager stephanie.panneton@sheratonsainthyacinthe.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this property on a few occasions on the way back from Cape Breton and this stay was just as good as the others. Check in was quick and smooth as we were sent to our room on the 3rd floor which is the animal floor as we were travelling with two dogs. Upon entering the room it was spacious, fresh and clean. We booked two queens as we were travelling with our niece. The only thing we did not like due to our senior dog who has MD and struggles to keep her balance let alone walk was the carpets were removed from the third floor during covid times to help with clean up at check outs. This does make sense and would of been no issue for most. At this point I called the front desk and after speaking with one lady who passed me off to the supervisor and I explained my dogs injury’s and situation this supervisor came to the room moments later and provided me keys to another room on the 7th floor that was carpeted. I was told the 7th floor was the animal floor during the carpet removal project- this may of been why. Regardless I was thankful for the accommodation and switched room.
When we got to This room on the 7th floor it was also spacious, clean and fresh. The beds comfortable and lots of pillows. Bathroom clean, soap and shampoo provided and lots of towels for all. This hotel meet our needs again and was accommodating to our senior dog as best can, which was great!
When we got to This room on the 7th floor it was also spacious, clean and fresh. The beds comfortable and lots of pillows. Bathroom clean, soap and shampoo provided and lots of towels for all. This hotel meet our needs again and was accommodating to our senior dog as best can, which was great!
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Lots of parking and food around
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stéphanie Panneton, Services aux clients/réception at Sheraton Saint-Hyacinthe Hotel
Responded Aug 11, 2022
Dear Bz55, It was a pleasure to welcome you at the Sheraton and we are delighted to have been your hotel of choice during your recent stay in Saint-Hyacinthe! We truly appreciate knowing what made your experience memorable and unforgettable. We are pleased to share your valuable comments with our teams, who always strive to offer outstanding experiences. Thank you again for staying at the Sheraton Saint-Hyacinthe hotel and we hope you will think of us whenever your travels bring you back to our beautiful city. Kind regards, Stephanie Panneton Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I reserved a junior suite 8 months in advance but when I arrived, the room was not available for me and I had to stay in a normal room (but paid the price of the junior suite). As a compensation they said that I would have access to the “Salon Club” but there is nothing during the week-end and I have not been told so. Honestly this salon club is a real joke and does not worst it.
We could, the day after, get the room we reserved and I should admit that the junior suite is spacious, well arranged and we appreciated it.
However, junior suite room are adjacent to elevator cage and we always hear elevators when in operation.
On top of that, this hotel is located on a location with large shopping center (galerie de st-hyacinthe) and therefore large outside parking spot. The problem here is that it ha been snowing almost everyday and the trucks and tractors were cleaning the parking from around 4:00am every morning. The noise of those machines is significant and we had problem to sleep.
We could, the day after, get the room we reserved and I should admit that the junior suite is spacious, well arranged and we appreciated it.
However, junior suite room are adjacent to elevator cage and we always hear elevators when in operation.
On top of that, this hotel is located on a location with large shopping center (galerie de st-hyacinthe) and therefore large outside parking spot. The problem here is that it ha been snowing almost everyday and the trucks and tractors were cleaning the parking from around 4:00am every morning. The noise of those machines is significant and we had problem to sleep.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stéphanie Panneton, Services aux clients/réception at Sheraton Saint-Hyacinthe Hotel
Responded Jan 5, 2023
Dear BernardD2, On behalf of the entire team, we are deeply sorry for not exceeding your expectations. Your comments have been shared with the hotel team so we can ensure a follow-up on the situation. We want to thank you for taking the time to leave us your impressions on your experience. It is because of your help and your desire of improvement that we can target what needs to be worked on. We hope we can see you again soon so we can provide you with the stay you really deserve. Please, do not hesitate to contact me directly if you need assistance for a future stay. It will be a privilege to make sure everything will be at your convenience. Kind regards, Stephanie Panneton Director of Rooms stephanie.panneton@sheratonsainthyacinthe.com 450.250.5555 ext 2116
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here to attend a friend’s wedding. The groom and bride booked me for a 2 nights stay. The hotel checked me out of my room after 1 night while I was at the wedding without my knowledge. When I came back to my room after the wedding, my room key wouldn’t work. I went back to the reception and asked, the receptionist activated my room key. I walked into my room only to find out that someone was staying there and all my stuff are gone including my valuables in the safe. The receptionist said my belongings are probably in a locked room which he can’t access. The hotel was fully booked and couldn’t give me another room. I ended up staying in the groom and bride’s room on their wedding night without a change of clothes. Terrible customer service.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stéphanie Panneton, Services aux clients/réception at Sheraton Saint-Hyacinthe Hotel
Responded Aug 5, 2022
Dear tins932, we've received your concerns and are gathering information at this time. We will contact you shortly to discuss the matter in details. Kind regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our visit this past weekend was a breath of fresh air.
Check in was warm and friendly - even though the hotel was busy! Our room (on the 16th) was clean & comfortable c/w rain shower. My friend lost her hat in VIBO Restaurant and the duty manager returned it to us. Amazing! I used the exercise area and it was small but welll equipped, Breakast (also in VIBO) was both fast & friendly. For those of us who drive to/from the Martimes this hotel is a warm, welcoming addition just off Highwqy 30. Will we be back? You bet!
Check in was warm and friendly - even though the hotel was busy! Our room (on the 16th) was clean & comfortable c/w rain shower. My friend lost her hat in VIBO Restaurant and the duty manager returned it to us. Amazing! I used the exercise area and it was small but welll equipped, Breakast (also in VIBO) was both fast & friendly. For those of us who drive to/from the Martimes this hotel is a warm, welcoming addition just off Highwqy 30. Will we be back? You bet!
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: 16th c/w club floor access
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stéphanie Panneton, Services aux clients/réception at Sheraton Saint-Hyacinthe Hotel
Responded Jul 21, 2022
Dear Antonio8069, It was a pleasure to welcome you at the Sheraton and we are delighted to have been your hotel of choice during your recent stay in Saint-Hyacinthe! We truly appreciate knowing what made your experience memorable and unforgettable. We are pleased to share your valuable comments with our teams, who always strive to offer outstanding experiences. Please, do not hesitate to contact me directly if you need assistance for a future stay. It will be a privilege to assist you. Thank you again for staying at the Sheraton Saint-Hyacinthe hotel and we hope you will think of us whenever your travels bring you back to our beautiful city. Kind regards, Stephanie Panneton Front Office Manager stephanie.panneton@sheratonsainthyacinthe.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quiet post covid. Supwr friendly staff spoke both English and French. Nice room on 15th floor. Lounge access. Nice pool and gym. The staff from front desk to maintenance go above and beyond. Had an air conditioning issue...and was resolved within minutes. Had to change rooms but that was ok... they helped us transition....no problems. Will definitely stay here again!
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stéphanie Panneton, Services aux clients/réception at Sheraton Saint-Hyacinthe Hotel
Responded Jul 13, 2020
Dear TanyaDion, It was a pleasure to welcome you at the Sheraton and we are delighted to have been your hotel of choice during your recent stay in Saint-Hyacinthe! We truly appreciate knowing what made your experience memorable and unforgettable. We are pleased to share your valuable comments with our teams, who always strive to offer outstanding experiences. Thank you again for staying at the Sheraton Saint-Hyacinthe hotel and we hope you will think of us whenever your travels bring you back to our beautiful city. Kind regards, Stephanie Panneton Front Office Manager stephanie.panneton@sheratonsainthyacinthe.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here twice in July as a stopover on our trip to Nova Scotia. It’s a perfect spot just past the traffic of Montreal. The hotel staff were friendly and professional. The rooms were spacious and well equipped. The restaurant was very good, although pricey. There are close by restaurants like St. Hubert and a drug store is across the street. It is literally right off the highway so easy to get going in the morning. We will definitely be staying here again.
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Lots of free parking outside the hotel or in their underground parking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stéphanie Panneton, Services aux clients/réception at Sheraton Saint-Hyacinthe Hotel
Responded Aug 3, 2021
Dear Simeon, It was a pleasure to welcome you at the Sheraton and we are delighted to have been your hotel of choice during your recent stay in Saint-Hyacinthe! We truly appreciate knowing what made your experience memorable and unforgettable. We are pleased to share your valuable comments with our teams, who always strive to offer outstanding experiences. Thank you again for staying at the Sheraton Saint-Hyacinthe hotel and we hope you will think of us whenever your travels bring you back to our beautiful city. Kind regards, Stephanie Panneton Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only stayed for one night but wished it had been more. The hotel is immaculant, service and staff were unbelievable and both the food service/selection was absolutely fantastic. Been a long time since I've stayed somewhere that meet all my expectations spot on.
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Date of stay: December 2019Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from StephaniePanneton, Responsable de la réception at Sheraton Saint-Hyacinthe Hotel
Responded Jan 13, 2020
Dear Journey26104550016, It was a pleasure to welcome you at the Sheraton and we are delighted to have been your hotel of choice during your recent stay in Saint-Hyacinthe! We truly appreciate knowing what made your experience memorable and unforgettable. We are pleased to share your valuable comments with our teams, who always strive to offer outstanding experiences. Thank you again for staying at the Sheraton Saint-Hyacinthe hotel and we hope you will think of us whenever your travels bring you back to our beautiful city. Kind regards, Stephanie Panneton Front Office Manager stephanie.panneton@sheratonsainthyacinthe.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Due to covid it was very quiet. The facilities are beautiful and well taken care of. We had a 15th floor room . It was great but the AC had an issue. We were quickly given a new and upgraded room. The front desk attendant was fantastic. She spoke bot French and English and went out of her way to ensure we were we taken care. A pool, lounge and rooftop green space completed the perfect package.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stéphanie Panneton, Services aux clients/réception at Sheraton Saint-Hyacinthe Hotel
Responded Jul 13, 2020
Dear seanmcc454, It was a pleasure to welcome you at the Sheraton and we are delighted to have been your hotel of choice during your recent stay in Saint-Hyacinthe! We truly appreciate knowing what made your experience memorable and unforgettable. We are pleased to share your valuable comments with our teams, who always strive to offer outstanding experiences. Thank you again for staying at the Sheraton Saint-Hyacinthe hotel and we hope you will think of us whenever your travels bring you back to our beautiful city. Kind regards, Stephanie Panneton Front Office Manager stephanie.panneton@sheratonsainthyacinthe.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good day Gina049,
we are always pleased to welcome guests with their pets. There are no fees attached to this.
However, upgrade are unfortunately not available since our pet friendly area is the 3rd floor and we do not have Suites on that floor.
I hope we will have the pleasure of welcoming you at our hotel.
Best regards,
Stephanie Panneton
Front Office Manager
450-250-5555 ext.2116
You can now book on their website or contact them by phone (450-250-5555)
Pas de jeux gonflables disponibles pour la piscine. Ils ne sont pas permis non plus
Merci!
Bonjour,
Il y a un réfrigérateur dans chaque chambre.
Merci!
PRICE RANGE
C$235 - C$301 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecSaint Hyacinthe
NUMBER OF ROOMS
225
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Sheraton Saint-Hyacinthe Hotel
Which popular attractions are close to Sheraton Saint-Hyacinthe Hotel?
Nearby attractions include Parc Les Salines (1.0 km), Centre aquatique Desjardins (1.0 km), and Les Galeries Saint-hyacinthe (0.2 km).
What are some of the property amenities at Sheraton Saint-Hyacinthe Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Saint-Hyacinthe Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Saint-Hyacinthe Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Saint-Hyacinthe Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Sheraton Saint-Hyacinthe Hotel?
Conveniently located restaurants include ZIBO! Saint-Hyacinthe, Rôtisserie St-Hubert, and Allô mon Coco.
Are there opportunities to exercise at Sheraton Saint-Hyacinthe Hotel?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Sheraton Saint-Hyacinthe Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Saint-Hyacinthe Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Saint-Hyacinthe Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Saint-Hyacinthe Hotel?
The staff speaks multiple languages, including English and French.