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About
4.5
#3 of 16 hotels in Vaughan
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Work, relax and entertain at this Vaughan hotel. Experience comfort and convenience at Homewood Suites by Hilton® Toronto Vaughan. Our all-suite hotel is centrally located in the Toronto-Vaughan business district, just 15 minutes from the Pearson International Airport and 25 minutes from downtown Toronto, Ontario. Subway service to downtown Toronto and points of interest is available from the nearby Vaughan Metropolitan Centre station. We're also close to Highways 400 and 7 as well as entertainment and shopping attractions including Canada's Wonderland, Vaughan Mills, Yorkdale Mall, Vaughan Sports Village, Legoland Discovery Centre and Aviva Centre. Local businesses include York University, KPMG, PwC, Carillion, Bombardier and CN. Feel at home in one of this Vaughan hotel's spacious one or two-bedroom suites. The separate living room features a sofa bed and TV. Prepare dinner in the fully equipped kitchen and enjoy free WiFi access throughout the hotel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Incredible staff! Pool was nice and shallow for the kids. Hot tub was nice too! The rooms have kitchens and you can bring your own food and cook! It's like a small apartment. The little 2 burner stove with microwave pots and pans, dishes and dishwasher. We loved it here !!!!
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Date of stay: December 2023Trip type: Travelled on business
Room Tip:Bring food you can cook!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sonia Beregovsky, Guest Services / Front Office at Homewood Suites by Hilton Toronto Vaughan
Responded Dec 18, 2023
Dear Guest, Thank you for your glowing review! We're thrilled to hear that you had an enjoyable stay at Homewood Suites by Hilton Toronto/Vaughan and that you found our staff to be incredible. It's fantastic that you appreciated the amenities, such as the pool and hot tub, especially for the kids. We're delighted that the in-room kitchen facilities met your needs and provided a comfortable and convenient experience, making it feel like a small apartment. If there's anything specific you enjoyed or if you have any preferences for your future stays, please feel free to let us know. We are here to ensure you have a comfortable and enjoyable experience every time you visit. Thank you for choosing Homewood Suites by Hilton Toronto/Vaughan. We appreciate your business and look forward to welcoming you back. Warm regards, Front Desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We chose this hotel because a family member was having surgery that required us to stay in Toronto for a few nights. The front desk staff was very helpful as soon as we arrived, helping us to find a place to eat and the best route to the hospital. We were very happy with our room - clean and very homey. Kitchenette was helpful. Plenty of parking. Quick elevators. The evening reception/buffet was wonderful! We returned after a long day at the hospital, tired, stressed and hungry - to be greeted by the buffet staff and a delicious meal. The housekeeping staff was very accommodating, responding to a request we had, and leaving us a note wishing our family member well. We also found a get well card from the front desk staff when we returned from the hospital. These extra touches were very appreciated, and helped to make a stressful stay a little bit better. :)
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarinaAboud, Front Office Supervisor at Homewood Suites by Hilton Toronto Vaughan
Responded Jan 27, 2020
Dear OntarioBeachBumm, Thank you for staying with us at the Homewood Suites by Hilton Toronto/Vaughan. I sincerely appreciate your feedback and I hope the surgery went all good. I am glad you enjoyed your stay and hope you felt at home. I can’t wait to welcome you home again soon!
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I have never experienced such an accommodating, professional, respectful services ever like I did here. I travel alot, I am very detail oriented, I can be picky too. We picked this location for all the guests traveling for our wedding (including us). We did not have a total of 10 rooms to book a block, but we did have a total of approximately 60 nights with all guests combined. Dave Warmington, the Director of Sales was my main contact as I made all the reservations. Honestly, if every Hilton had a patient, accommodating individual like Dave in all their location, they would be blessed.
We had so many changes due to continuous travel restrictions, and Dave was accommodating to all. Us, the bride and groom, we originally only booked for one night as we were traveling abroad for our honeymoon, when that got canceled, the hotel, on daily basis renewed our booking with our original rate, every night, for 5 nights straight, until we were able to figure out what to do. Dave made sure all our guests were on the same floor. They had early access to rooms based on their arrival times, and their front desk customer service was exceptional. I can write an essay about how great the service and place was, but this short essay should do for now. The only reason I took a star out because it was hard to locate cleaning services on our floor -bride and groom only (7th floor) when we wanted to get clean garbage bags and such. Other than that everything was great, including laundry service and dry cleaning services. On a final note: hotel location is optimal if you are planning your wedding in Vaughan, and even if you cant get group rate, contact the hotel directly, speak to sales, and they will be able to work other things out for you and your guests. This was not my 1st time staying at this location, and it was my 1st time booking for a large group, and we were pleased, all 8 rooms.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ellen Hryhor, General Manager at Homewood Suites by Hilton Toronto Vaughan
Responded Jan 20, 2022
Thank you for your recent review of Homewood Suites by Hilton Toronto Vaughan. Your comments have been shared with the team and we always appreciate positive feedback. We can't wait to welcome you back the next time your travel needs bring you to Homewood Suites.
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We chose this hotel over others because of the detailed account on the company website regarding COVID protocols. This hotel is on the higher end of the price scale. We checked in at front desk and saw tables placed in front of the desk acting as a barrier between guests/staff at check in. We noticed that masks were not required for guests in general areas of the property. For our own comfort we did our own sanitation, but we could tell the room was cleaned. Cleaning staff left covers on the t.v. remotes (hot spots for germs) stating that they had been wiped off - a nice touch. The suite was very spacious with a kitchenette and living room area, but the bathrooms could use some updating. We were given a shower chair and we found that the slope for the shower entrance was a bit steep and took some effort to push up into. The bed was a great height for transferring to/from wheelchair. We had no issues with accessibility otherwise. The gym was closed, pool was available by appointment only and light breakfast offered to go.
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Date of stay: July 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ok, where should I start? Maybe by saying the king suite one bedroom we had cost $246/night and the pictures and suite descriptions on the website were pretty eye catching. I'm a fair, reasonable and naturally positive human being and with that being said this hotel challenged me. Our experience was under expectations and I regret making this reservation. First, please note the hotel is basically sitting on the..highway, in other words expect noise, in fact expect a lot of it. I'm a sensitive sleeper and even with earplugs on, the highway sound kept me company the whole night. The first thing we both noticed when we got to the room was the...missing pieces, there was only one dining chair, no coffee table or ottoman, no desk with chair as per picture on their website. Basically there was just a couch {no pillows}, the tv unit and a corner chair...all outdated. There is no entry closet or anything like that where you can drop your shoes or luggage. The kitchen was poorly equipped, no utensils for both of us, the bathroom had no shampoos, only 2 tiny soaps that we shared in between the shower, sink and kitchen. Also no fan in the bathroom. I had to go downstairs and ask the front desk for the extra dining chair and whatever else we needed. The front desk was another story, but if I have to put a label on it I'd say...low energy. Breakfast was pretty basic, one type of bread {white}, bagels, cooked eggs, packed juice and some yogurts. Apples as fruits but I'm not accustomed to it as..breakfast fruit. No muffins, no croissants or at least a healthier type of bread. If the hotel room was $130/night I wouldn't write this review but for the price we paid for a king suite that promised a..lovely stay was definitely..a miss. At that price $245 I believe anyone would expect a different comfort standard. It's not fair to us the clients to be faced with these challenges and be put on the spot. Definitely disappointing and just like that we learned..another lesson!!
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Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel clean, but requires refresh/update. Furniture require cleaning, walls require touch ups. Hotel chain should spend $. We were surprised at how tired this hotel was. This was disappointing as we had paid premium rate. The reception staff were helpful.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: March 2020
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AshleyKim618, Front Office Manager at Homewood Suites by Hilton Toronto Vaughan
Responded Mar 16, 2020
Dear Carlos V, Thank you for taking your time to review us. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
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This was a very nice hotel. Staff were exceptional. It is very close to Canada’s Wonderland (less than 10min) and a straight forward drive. Our room had a full kitchen with a full sized fridge with a freezer which was great for keeping our ice packs cold for our cooler. The only possible negative thing is that it’s a little close to the highway so you hear some motorcycles wizzing by at night but it’s not too bad. And their complimentary breakfast should be spread out over more space because it bottlenecks and there are way too many people in a small space. But that could be an easy fix.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Went there to go to Medieval times. Booked a smoking room by mistake (which the manager made sure we knew that this was our doing...which by the way not denying since the proof was in the email) and even though we were not greatly happy about it after a seven hour trip in the car, decided to go to the room and try it out. This was room #105. First thing you notice is the smell. Smells like an ashtray, but then it was the damage to the carpet (burn stains and black marks) chair (gouges) and even couch (snags and rips). But then the dirt and uncleanness was not to be ignored either. Hair in the shower and floor. Floor in front of the sink unclean, used tea cup in the microwave with lipstick. So we called the front desk (since they hold $100 for damages while you stay and was not told about the existing damage from the front desk clerk/manager) and he offered us room 103 instead. This room smelled worse and had the same rug damage. Finally my husband called and asked how much it would be more for a non smoking room. They charged us $50 dollars more a night for 2 nights for a room with no smell, no dirt and no damage. For the smoking room we were to pay $711 for two nights and we just received our bill of $854 for two nights in the non smoking room. The only reason I gave 3 stars is because in the room we ended up in has a comfortable bed, the breakfast was decent and room attendant "Iona" sorry if I got the name wrong was very empathetic towards us after the first room (she also gave us a fabulous option of a place to eat). She checked room 605 (the room we ended up in) to make sure it was OK. Which by the way was identical except 6 floors up. I don't know why people who cause no damage to rooms get to pay more for the rooms. It is overpriced for what you are getting to begin with. The showers need to be cleaned up and re-caulked (which I find to be the case in many hotels now). If you want to stay here avoid the rooms mentioned if you don't want to stay in a smelly damaged looking rooms and if you want non smoking, know that you will be charged for it. P.S. That night when my husband went downstairs to get a drink from the commissary the front desk attendant/manager gave him a bottle of water on the house. I guess that fixed everything. Stayed there from the 25 to 27th of August 2023. Arrived between 6pm and 7pm. To anyone who reads this and cares who was working that shift. I know it might be exasperating to have to work with travel weary people but this is where you work and this is what you do. This was not a great beginning to our weekend even if the second room was decent. We spent almost an hour getting it all sorted out. Will not be returning to this location.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jan Iftikhar, General Manager at Homewood Suites by Hilton Toronto Vaughan
Responded Sep 27, 2023
Dear Jane L I hope this message finds you well. I wanted to personally thank you for providing detailed feedback about your recent stay with us. Your insights are invaluable, and I want to assure you that we take your comments seriously as we continuously strive to enhance our guest experience. I am sincerely sorry to learn about the challenges you encountered during your visit. Your experience with the initial smoking room, including the smell, damages, and cleanliness issues, is certainly not reflective of the standards we aim to maintain. I appreciate your patience in trying out an alternative room, and I'm glad to hear that Room 605 was more satisfactory. I'm also grateful for your acknowledgment of our attentive staff, particularly Iona, who demonstrated empathy and assisted in ensuring your second room met your expectations. It's important to us that our guests feel comfortable and cared for. Regarding the pricing discrepancy, I understand your concern, and I want to assure you that we will review our policies to ensure clarity in communication about room types and associated charges. I apologize for any confusion or inconvenience this may have caused. Your feedback about the shower conditions has been duly noted, and we will address this promptly to ensure a more pleasant experience for our guests. I want to express my regret that your stay did not meet your expectations from the beginning, and I genuinely appreciate your understanding throughout the resolution process. As a gesture of goodwill, I would like to offer you a discount on your next stay with us, should you choose to give us another opportunity to provide you with the exceptional experience we strive for. Please feel free to contact me directly to discuss this further. Once again, thank you for bringing these matters to our attention. Your feedback is crucial in our commitment to improving our services, and I hope we have the chance to welcome you back and provide you with a more positive experience in the future. Warm regards, Jan Iftikhar
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I had an emergency and was not able to come to Canada for my reservation tonight. I also have tomorrow night reserved. I called Hilton and they said that I could only have a cancellation of the reservation if I call the hotel and speak with the manager. I called, and she said that because its pre-paid reservation she cannot give a refund. I told her that Hilton had said she could do so if she approved, but she just did not want to. I could understand not refunding me for tonight, but how about tomorrow night? They may gain my money for these 2 nights, but as I told her, I wont be staying at this hotel in the future
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John-HiltonHelp, on behalf of management at Homewood Suites by Hilton Toronto Vaughan
Responded Feb 9, 2020
Dear adilfarooki, Thank you for your feedback. We are sorry the cancellation policy agreed to when booking ended up not meeting your needs. We hope you will consider staying at our location if you return to the area.
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For a family get away this hotel is ideally located. Close to Vaughan Mills Mall, Canada's Wonderland, Dave and Busters, Colossus movie theater and hwy 400. I had the two queen bedroom with sofa bed in living room for myself and two teenagers. The room was a good size. The room had a heavy odour of perfume. The furniture needed to be re-fabric or replaced. Cupboards need to be re stained or replaced. Room was tired looking. On out was out for the evening I told the front desk the bedroom HVAC unit was making noise. Upon our return it was still making noise.
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Date of stay: September 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Morning,
We have met your request!
Being a long term guest at our hotel, the bed linens are changed every third day, as per housekeeping the linens were changed yesterday.
Thank You.
Thank you for your interest in the Homewood Suites by Hilton Toronto Vaughan. We are located just 10 minutes away from Canada's Wonderland and we do offer Wonderland Packages. Rates do fluctuate depending on the time of year. Kindly contact us to book your package.
There are more places to choose from in the Vaughan area.
PRICE RANGE
C$194 - C$287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homewood suites by hilton toronto vaughan hotel vaughan
LOCATION
CanadaOntarioVaughan
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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