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C$196
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About
4.5
#1 of 1 resort in Litchfield Park
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Beloved by generations, this Arizona landmark, Historic Hotel of America and AAA 4 Diamond property couples historic charm with a truly modern sense of adventure. Relax in the elegant comfort of 331 newly renovated casitas and suites, but be sure to carve out time for our legendary golf, superb spa, three pools - including a new 25-foot tower with twisting water slides -distinctive cuisine and innovative, Arizona-inspired programming. The Wigwam is the ideal choice for both locals and guests who seek exceptional accommodations, amenities, activities and service that are enriched by the genuine flavors and real character of Arizona’s past and present. Rich with over 90 years of tradition, The Wigwam inspires locals and guests to “Make Some History” by creating memorable stories and cherished new traditions of their very own.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Languages Spoken
English
Location
300 E Wigwam Blvd, Litchfield Park, AZ 85340
The Wigwam
2,043 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Wigwam Hotel garners praise for its charming atmosphere and attentive service, though it occasionally falls short with slow responses. While the amenities are generally celebrated, including comfortable accommodations and a variety of activities, the limited pool hours and service delays are noteworthy drawbacks. Guests have mixed feelings about the value, pointing out unexpected fees and pricey features.
Rooms vary from modern comforts to those needing an update, and while cleanliness is typically satisfactory, some areas show signs of age. The location elicits divided opinions, balancing tranquility with occasional inconvenience from traffic.
Location
Inconvenient
Atmosphere
Charming
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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Recently spent a fun, romantic weekend here. Our experience at both pools, in each of the restaurants, and around the grounds were nothing short of wonderful.
Steven Rasmussen on the food and beverage team was on duty in both pools, seemingly simultaneously, and in the Wigwam bar/restaurant. Steven was attentive and congenial with every question we had and accommodating at every turn.
Jackie in the Wigwam bar both Saturday and Sunday was warm, attentive, and made our experience memorable in a number of ways that make us anxious to return.
Our room was perfectly manicured upon our arrival and served as a welcome sanctuary after spending a few fun & relaxing hours at the pools where Hallie and Christopher tended to our food and beverage orders.
We enjoyed dinner at Red's both nights--the menu and service were carefully curated to appeal to diners in the mood for any craving. Both evenings on the patio at the Wigwam bar provided a cool, comfortable setting and respite from the southwestern summer heat.
We cannot wait to return!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at The Wigwam
Responded Feb 14, 2021
Thank you for sharing your wonderful praise for our hotel and staff. We couldn't be happier to know that our clean and comfortable accommodations were just perfect for your fun, romantic getaway. Providing special recognition to our team members who deliver on our reputation of excellent service, is one we take great pride and your comments are deeply appreciated. We look forward to having you both back the next time a relaxing retreat is needed!
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My wife and I and our two college-age daughters spent three nights at the Wigwam in July 2020. The resort has a unique vibe. It is a historic property with a lot of character. We rented a two-room suite that was enormous. The bathroom was large with two sinks which was nice with a large walk-in closet where we kept our luggage out of the way. Our visit occurred during the highpoint of COVID 19 so the nice restaurant on site (Litchfields) was not open and one of the pool bars was not open. We all got messages and my daughter got her haircut in the salon. The massages were great and my daughter was satisfied with her haircut. I gave the resort an overall 4 out of 5 because not all the food options were open and the exercise center was not open due to COVID 19. The resort is old, but has been relatively well maintained. It is showing its age in a few places, but that is to be expected in a historic resort. My whole family agreed we would probably go back there again.
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Date of stay: July 2020
Location
Cleanliness
Service
Room Tip:Most rooms are on the first floor. There are a few rooms on a second story around one pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Wigwam
Responded Jul 27, 2020
We appreciate you taking a moment to share your feedback. Despite some setbacks, we're thrilled you had such a pleasant experience with us; from our spacious and comfortable accommodations to the special treatment from our staff! Unfortunately, in light of COVID-19 and for the safety of all our guests, some of our amenities and services might have had limited availability during your stay and we appreciate your understanding of the circumstances. We look forward to being your hotel of choice when in our area and it would be our pleasure to welcome you and your family back again.
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Attended a convention hosted by The Wigwam with my family. This is a beautiful vintage resort with all the amenities (golf, tennis, spa, dining, etc). Our room was spacious with a large bathroom and closet. I’m sure the room had been renovated at some point judging by the modern bathroom fixtures, flat screen television. The room could have been cleaner. I found dust on the night stand and on the bathroom vent. Two of the windows were single pane which doesn’t offer much insulation against the summer heat. Maid service is only every third day, but housekeeping will exchange towels anytime upon request. Overall stay was nice, but for a nightly rate that was north of $200, my expectations were fairly high and the value is just not there. I would probably not stay here unless I was interested in the resort activities.
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Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at The Wigwam
Responded Apr 26, 2022
Thank you for taking a few moments to share your thoughts about your recent visit, Ed! It's always wonderful when a guest appreciates the rich history of our resort and the modern touches that bring comfort and enjoyment. We regret that a few details fell short of the excellence for which we strive, and our team will be using your comments to ensure improvement going forward. We hope you'll consider allowing us another chance to welcome you back to The Wigwam so we can work to earn that fifth star!
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Our family of six spent 6 nights in two rooms at the resort. The main building was clean and nicely decorated for the holidays and the fire pit areas outside were awesome.
Our rooms were fine... just fine. They need some love and attention honestly. Staff seemed friendly but with Covid, limited contact. The mattresses could stand to be replaced for sure- one at least seemed to totally sink into the middle. The non-fitted bottom sheets came off every night, exposing the mattress, and mattress pad would bunch up under the sheet. One room had stains on the ceiling above a bed.
Both rooms showers drained VERY SLOWLY- not a fan of standing in a pool of water when showering. Grout in shower, around the window especially, was cracked and rusty looking. I'm sure the room was clean, but it didn't FEEL especially clean.
Outdoor space (directly outside the rooms) could use some attention as well... maybe a pair of chairs rather than one with the table, patio sweeping, updated paint where chipped. The general grounds were lovely with the seasonal decorations though.
With two rooms we paid double the added "resort fee" for our stay... unfortunately not sure what we received for that honestly, other than an additional charge. Especially since Covid seemed to limit many services, including house keeping, which was done once during our 6 nights.
It was nice to see the sun and blue skies in the winter; love the Phoenix area and the family together time, however our rooms needed a little attention/updating. Was just hoping for a bit more with the accommodations.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at The Wigwam
Responded Jan 15, 2021
Thank you for choosing The Wigwam as your family vacation destination. We wish to extend our sincerest apologies that your recent experience did not quite live up to your expectations or the high standard we have set for ourselves. We appreciate your feedback and will address your housekeeping concerns internally. However, we were pleased to see that your time overall was memorable with your family. We hope to have the chance to improve your experience the next time you visit the Valley of the Sun!
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We stayed here 4 nights while attending a wedding in the area. We were told we could book at a special rate through Expedia. Given that our unit was the center of a cluster and with no golf course view, I suspect Expedia clients get the worst rooms. Even so, the room was good sized and the park-like grounds were beautiful. We had an a la cart breakfast at the Wigwam Bar and also the buffet breakfast at Red’s Bar & Grill; both were good and not too high-priced. I think that the room prices are a bit high here, but have to admit that it was worth it to experience this older grand resort one time.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at The Wigwam
Responded Mar 5, 2020
We’re delighted to know that you joined us at The Wigwam for such a special occasion, and we thank you for taking a moment to share this review. Whilst we trust that many magical memories were made due to the occasion (and please wish the happy couple congratulations from all of us), we regret that all of your high expectations were not exceeded. We apologize for any disappointment with your accommodations, but please be assured that our rooms do undergo routine maintenance and refreshing to maintain the high quality our guests have come to expect from our historic resort. With over 300 casitas and suites in a variety of sizes and types of room, our accommodations are built over multiple acres in three distinct areas of our property. We regret if you felt your placement was not the best, but without specific information regarding your exact third-party booking, we can only extend our regrets that we could not better impress. We hope that one day we will have this chance by assisting you to find your own perfect five-star accommodation with us in Litchfield Park.
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We have been staying here for years and I have written several good reviews in the past. This stay was very disappointing, COVID hit this place hard! We stayed 10 days here and had one disappointment after another. The facility has gone way downhill and needs general maintenance badly. Cleaning service is only every 3 days which I understand but for the 10 days we were there they did not clean the mirrors, (they were dirty the day we checked in), ran out of soap because they did not check the dispensers. I think they only vacuumed once. There was no weather-stripping under the main door and stuff was blowing right under. We wondered when the scorpions would crawl under through the gap. You would think housekeeping would see the leaves and debris as they walked in and vacuum, NOT. The room needed a paint job, broken window with dead bugs on the sill. Even the furniture in the room is very badly worn. The grounds have deteriorated as well. The pool chars are falling apart, someone is going to be seriously hurt they are cracked, and coming apart. The tables next to the chairs are covered in old food and spilled drinks. The Jacuzzi was closed for 2 days because it was green. They only put a small sign in front of it that kids could not read or didn't pay attention to, it was just disgusting. Other than one nice lady that has been there for years in the main pool area who is still the best ever, the rest of the time I had to get our own water several times (yes we asked), and we purchased food and drinks but still didn't seem to care. The resort fee is a complete joke and I have been complaining about it for years. This time the download speed was 7-10 meg upload 2 meg. With the pool equipment, area etc. in such bad shape where does the 40 bucks a day per room go to? I will have to say the food is still pretty good. I talked to several desk managers the last one Tyler on the day we checked out gave me a sad faced "I'm so sorry" but it was obvious he didn't care. I have pictures and texts to back up my review I have added a few to this review. This used to be a great place to stay but until they get their act together I would look elsewhere. I paid a small fortune for 10 days at a resort and felt I got a dive motel.
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Date of stay: April 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at The Wigwam
Responded May 20, 2022
While we always hope to provide all of our visitors with exceptional hospitality, David, we take special pride in caring for our regular guests and we're deeply disappointed to learn that your recent experience fell short of what you've come to expect from us. Complete satisfaction is always our goal and we will be discussing your comments and reviewing your photos to see where improvements may be needed. We kindly ask that you please reach out to our Director of Rooms at Kendall.clay@pyramidglobal.com to discuss your experience. We hope you'll allow us another chance to restore your faith in us.
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We stayed at The Wigwam Resort for a week and enjoyed the golf facilities and staff, Litchfield's Restaurant, Red's Restaurant and great times with friends.
The black mark on our stay was when we asked for a microwave and were told it would be at an extra cost of $25 per day. For 7 nights that would have been $175 dollars for an item that should be in every suite like the one we rented! For sure it should have been in a quality resort. So, we went to Walmart and bought one for $49 and ended up giving it away at the end of our stay. The Wigwam should be ashamed to rent a suite that doesn't include one.
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Date of stay: January 2020
Location
Cleanliness
Service
Room Tip:don't expect a microwave for less than $25 a day
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt2, General Manager at The Wigwam
Responded Jan 16, 2020
It was a pleasure to welcome you to The Wigwam for a weeklong stay, Cecil, and we thank you for taking a moment to review your experience. We appreciate your compliments for all aspects of our historic property, from our world-class golf courses and amazing dining options to the genuine warm welcoming hospitality of our staff. We strive to provide only the most memorable experiences for our guests and it truly sounds that despite your final star-rating, we succeeded for you and your friends. That said, we value your opinion regarding having microwaves as a permanent amenity in our accommodations and will review your feedback internally. We hope that this one detail won’t stray you from returning through our doors as we would love to have the honor of making more memories with you in the Valley of the Sun!
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My husband and I are visiting to see our son and staying at the Wigwam hotel. I looked for a 4-5 star hotel in the area and this one boasted great rooms, restaurants and amenities.
The staff here is exceptional! Most are friendly, professional and accommodating. We had one experience where a staff member on Saturday morning told us we had to get coffee from the Wigwam market when the coffee was set up right in front of her at the bar. We mentioned it to our great bartender later in the evening and she said that should not happened.
Other than that the staff is exceptional.
The room we stayed in was large with a kitchen and king size bed, however, the furniture needs updating and the room smells musty all day, especially when the air comes on. The bathroom is a nice size and shower is roomy but the shower heads are old and need to be replaced. Our balcony is large but needs cleaning (sweeping) and the furniture needs to be wiped down. Curtains in the room are nice but the sheers are ripped and need to be replaced.
Overall we would stay again as the grounds are beautiful and staff is great . I would ask to check out the room first next time though.
Also I hope that management would make sure all rooms are updated, cleaned, and smell fresh. They should have supervisors walk through before assigning guests to rooms.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at The Wigwam
Responded Oct 25, 2021
Thank you for choosing The Wigwam for your visit and for taking a few moments to share your thoughts! We're thrilled to learn that overall, our excellent staff surpassed your expectations with their friendly attention and that our lovely property and spacious accommodations impressed you. Our team will use your feedback to ensure that the guest accommodations are being prepared to meet or exceed our high standards. We look forward to the chance to welcome you back soon and we hope to earn another star or two!
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We come here every year. The wigwam is such a great combination of relaxing and fun. Playing in the pool is my kid's favorite and the grounds are just lovely. The staff is so great. At the pool they appear just when you are looking at the menu thinking about getting some snacks, or to close your tab when you start to pack up. One night we had a reservation for a court to play tennis, but the pro-shop was closed, and we didn't have our own rackets. They sent someone over to open it up for us right away when we asked so we could use the ones they have for folks to borrow, which was really above and beyond.
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Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at The Wigwam
Responded Mar 24, 2022
We love hosting you, Brooke! While we always hope to provide all of our visitors with exceptional hospitality, we take special pride in caring for our regular guests and it's wonderful to hear that our beautiful property and exceptional hospitality continue to exceed your expectations. Your five-star rating has brightened our day and we are already looking forward to your next visit to The Wigwam!
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This is a gorgeous resort with beautiful grounds and helpful and friendly front desk staff. The lobby of the hotel offers an old world charm that is cozy and promotes good conversation. The grounds are well groomed and offer lots of places to sit and enjoy good times with people - the outdoor fire pit was a favourite among our group. Lots of games available both inside and out. Lovely, large rooms and a private little patio to enjoy.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelMgmt2, General Manager at The Wigwam
Responded Feb 18, 2020
We’re happy to read that you had an amazing visit during your recent stay at The Wigwam. There are so many unique touches around our historic resort that keeps the authentic Arizona, “old world charm” of our past alive yet with all of the modern sophistication that travelers desire today. It brightened our day to know that this along with the variety of recreational amenities found throughout our entire grounds ensured that each member of your group had a memorable time in the Valley of the Sun. On behalf of our entire staff, thank you for sharing your review and we hope that you’ll be able to come by for another five-star visit in the future.
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The pool is heated so being in the water would be fine. I would imagine you would want to dry off quick though. Sitting poolside in a wet suit might not be very enjoyable at that time!
There are more places to choose from in the Litchfield Park area.
PRICE RANGE
C$235 - C$351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the wigwam golf hotel litchfield park, the wigwam golf resort and spa, the wigwam hotel, wigwam hotel litchfield park
LOCATION
United StatesArizonaCentral ArizonaLitchfield Park
NUMBER OF ROOMS
331
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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