Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Did you already book this hotel?
About
3.0
#6 of 8 resorts in Lapu Lapu
Location
Cleanliness
Service
Value
Pacific Cebu Resort - Come and experience a memorable vacation at the "hidden paradise" in Cebu!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
I rented a car at the airport and went straight to the pacific cebu resort, a little traffic on the way, and the location of the resort is deep within the suba basbas area, standard security check at the gate and I parked my rented car at the front parking area of the lobby, then the guard on duty told me to park way up front near the function room. So I said ok and went to walking to the concierge, then I ask the concierge if I can park at the parking lot in front of the lobby and she said yes of course, then I ask why did you security guard told me I cannot park here, so she talk to the guard in bisaya and told him I can park there.
Anyways checking in was a breeze but I have to wait for an hour to prepare the room since I arrived early, so I had lunch first at the dinning area, ordered chicken bbq, food was great, kinda pricey. buffet lunch cost around 800 pesos, I checked out the food at the buffet and its not worth the 800 pesos in my opinion.
So i went to my room, standard room just for an overnight stay, its an old room that is being renovated, its clean, faucets are kinda rusty or old inside the bathroom but its clean.
So went to take a nap since my meeting at mandaue is at 6pm, you can hear people chatters and people singing i think or the music is too loud? and some carpentry noise upstairs, it's daytime hehe. but at night its different, its quiet relaxing.
Included breakfast is good standard stuff. one thing i noticed is the staffs are more friendly to the foreigers than the locals. especially from manila locals, they are not that friendly to manileneos. Been to cebu a lot of times and this is not only on resorts.
Anyways i would still recommend this resort, overall its good.
Read more
Date of stay: February 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pacific Cebu Resort International, Guest Services / Front Office at Pacific Cebu Resort
Responded Mar 10, 2020
Dear Guest, Thank you for taking the time to write a review regarding your experience at the Pacific Cebu Resort International. Your comments and feedback is always welcomed and very much appreciated. Upon reading your comments I was concerned to learn of your disappointing experience upon arrival, rest assure that we will review our policies regarding our lobby parking area. I Sincerely apologized for issues encountered and thank you for bringing this to our attention. On behalf of our entire team we thank you for your patronage at the Pacific Cebu Resort International and we look forward to welcoming you back soon on your next visit to Cebu. Regards, Laurie Lagtapon Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel taxi to cebu city was 1000, to get the city taxi it was only 650. To go 1/2 the distance to the airport was 900 and they would not call us a normal taxi. Also very slow service in the restaurant.
Everything else nice and reasonable price
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MariaL13910, Front Office Manager at Pacific Cebu Resort
Responded Feb 5, 2020
Dear Guest, Thank you for taking the time to write a review regarding your experience at The Pacific Cebu Resort International, your comments and feedback is always welcomed and very much appreciated. Upon reading your comments I was concern to learn of your disappointment with our service. I sincerely apologize for not meeting your expectation. With regards to the hotel taxi service, the resort offers several options to cater guests needs. For guests safety and comfort we always suggest to offer our third party agent under Jupiter Rent A Car. We also suggest if they wish to have a taxi, our travel and tour desk would be very glad to call a taxi depending on the drivers availability and the driver will automatically require additional amount due to resort's location. The guest can also use GRAB Application and book thru mobile. There are also tricycle or Tuk-tuk located at the main gate that can be rented at a minimum amount and could drop off guest until crossing or main road. Once again, we apologize and rest assure that we will continuously improve on our service. Thank you for bringing this to tour attention. On behalf of the entire team we thank you for your patronage at The Pacific Cebu Resort International and we hope to see you again soon on your next travel to Cebu. Kind regards, Laurie Lagtapon Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place needs a lot of work, restoration/maintenance. It still has its charms but from the looks of it, it hasn't been upgraded or at least maintained consistently. The water pressure in the shower was barely enough to get the shower running. The bathroom tiles need fixing so do the bathroom fixtures. It has seen its glory days. It's time for a revamp or an update. It is priced considerably lower than most hotels in the area. The sunrise view made up for all the other things. They charge corkage, which, for the life of me, I can never understand about hotels/resorts in the Philippines. I've never observed this in any of the hotels I've been to around the world.
Read more
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:best not to bring food or beverages if you want to avoid any discussion with hotel staff about...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We landed in this hotel by sheer chance mid March as the pan-demic was starting to impact and islands were closing, an impulse booking just for one night as somewhere to stay not too far from the airport as our itinerary was cancelled. On reflection we were so very lucky to have found it as it became our home for 3 weeks! We cannot praise the hotel chain and the staff, special shout out to Rey(manager),Apple (restaurant) & Jay (bar) but to all the staff really who looked after us so well during our stay, we will always be grateful to you for keeping us safe, helping us when we needed it and in hindsight I am so glad we ended up staying with you, I hope you are still all keeping well. So the hotel is not a 5* resort but there was a lot of renovation work being undertaken whilst we were there and the sea room villas that we were kindly moved to were lovely, we had everything we needed and they were very clean, just what we needed at the time. The food was good and reasonably priced and I can still say that after eating from the same menu for 3 weeks solid :) The pool bar and cocktails were fab and I am sure that had we visited at a different time we would have really enjoyed a few nights there. The staff here outshone some of the staff that we encountered in some 5* resorts, they went above and beyond at a time that was also difficult for them, thank you from the bottom of our hearts and We wish you all every success in the future xx
Read more
Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We landed in Cebu at 8pm after catching the last ferry from Bohol following lockdown due to Covid 19, knocking us completely off our planned itinerary. We quickly booked this hotel as an interim solution. This became our home for the next three weeks as we could not get back to the UK. So OK it wasn't planned and perhaps this would not have been our first choice, but what can I say, the staff are absolutely amazing. Nothing was too much trouble. Given the uncertainty of their future and jobs, they remained cheerful and really could not do enough for us. By the second week the management met with the guests and explained that they understood our difficulties and how the cost of staying there was mounting, therefore they agreed to reduce food, drink and accommodation by 20%. As we could not leave the resort this was very considerate, although it has to be said the food was not overpriced beforehand. With regards to the resort it was clean and tidy. On our last week due to only 12 guests the management made the decision to move everyone to one block: an upgrade given free of charge. In the end there were only 8 guests left in the hotel. We took the repatriation flight on the 7th April and the Manager Reynold arranged for the hotel bus to take us to the airport, free of charge. The staff got up extra early (430am) to provide breakfast prior to our departure. Overall I cannot praise this resort enough. All the staff were wonderful but a big shout out to Rey, Apple and Jay.
Read more
Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pacific Cebu Resort International, Guest Services / Front Office at Pacific Cebu Resort
Responded May 17, 2020
Dear Valued Guest, Warm Greetings from the Island Paradise of Mactan! Please allow us this opportunity to thank you for allowing us to take care of you during your stay. Your willingness to share your experience is genuinely appreciated as we strive to make your experience one you will remember forever. Therefore, your comments are very important to us. We are always committed to provide you with the highest level of quality services, our facilities, and to tell us how we are doing and how we can better meet your needs. We look forward to welcome you and your family in our resort again with the same level of outstanding service you expect from us. Thank you! Sincerely, The Management Pacific Cebu Resort
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel right on the ocean and the biggest and most swimming pools I've ever seen anywhere. The pier was well over a 1/4 out into the bay and the restaurant was delicious. Hard to get a taxi there though not much on street outside the gate.
Read more
Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MariaL13910, Front Office Manager at Pacific Cebu Resort
Responded Feb 10, 2020
Dear Guest, Thank you for taking the time to write a positive review regarding your stay at the Pacific Cebu Resort International. Your wonderful feedback is particularly important as a new guest to the resort. As Front Office Manager it is always pleasing to receive positive feedback from our valued guests. This also gives us the opportunity to ensure that the resort facilities and services are without fault making our guests stay a pleasant one. Once again thank you for your comments and on behalf of our team we look forward to the opportunity of welcoming you back to the Pacific Cebu Resort International in the near future. Regards, Laurie Lagtapon Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This “resort” needs a lot of repairs and new management. The accommodations are very average and poorly maintained. The first night the shower scalded my hand and could not be cooled. Travel for 48 hours and no shower - that sucks! The trees were damaged in a typhoon over a year ago and have not been replaced. The beach is eroded and not inviting. The breakfast is a scoop of rice and scrambled eggs and I would rate it as poor. If you pay more than $75 (US) or 4000 PHP you are getting ripped off. Look for much nicer places that are maintained and managed properly.
Read more
Date of stay: December 2022
Rooms
Cleanliness
Service
Room Tip:Look elsewhere or be very disappointed.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here overnight, upon checking in there’s only 1 frontdesk officer with 2 OJTS only. Customers were frustrated already it was 3PM already but their rooms were not yet ready. A OJT facilitated my check in and gave me a different room which was not to my specification as he was unfamiliar with the room set up. Dealt with cockroaches inside the room and bathroom. Resort was clearly understaff, breakfast was ala carte serving at least 130+ guests where we had to line up and order. There was not enough tables and chairs in the dining area. Took 30 mins for food to be served. Bad experience overall.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After checking in when we were about to go to the beach, we could not leave the room because the main door could not be locked. We told them we were happy to leave the door unlocked as long as they gave us a key to lock the bedrooms but they did not have the keys to the bedroom either. Horrible.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swampy and eroded beach, pricy food and drinks, antiquated TV signal. Service is good, at least. Pools well-maintained. Room is so-so, could be better for what we paid. Wifi free and widely available throughout the resort.
Front desk hinted that we could order grab food before and after restaurant hours. They probably know how expensive food and drinks are here.
Take your money elsewhere, until the quality catches up with the price.
Read more
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Lapu Lapu area.
PRICE RANGE
C$74 - C$85 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacific cebu hotel lapu lapu, pacific cebu lapu
LOCATION
PhilippinesVisayasCebu IslandMactan IslandLapu Lapu
NUMBER OF ROOMS
135
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
