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About
4.5
#79 of 355 hotels in Ubud
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Best Western Premier Agung Resort Ubud is located just north of Ubud, We are away from the hustle and bustle of the town, yet walking distance or a few minutes away by car. Its perfect location to explore Ubud and its surrounding attractions. The Best Western Premier Agung Resort Ubud looks out over the jungle and surrounding rice fields and offer rooms with contemporary Balinese décor, an infinity pool on two levels, Restaurant, Spa and a range of activities that allowed guests experience Balinese culture and Ubud at their Best. All rooms are equipped with flat screen TV with satellite channels, enjoy a cup of coffee or tea from your terrace or balcony or choose from 24 hour in room dining menu. Guest can relax by the large outdoor pool or take time to pamper yourself at Taman Nirwana Spa, choose the dining options at our Taman Lotus Restaurant reflecting both local and international cuisine and guests can explore the wide range of shops and eateries within walking distance of the resort. The Resort can access to some attraction and tourist object, start from ancient Balinese temple, historical to art museums up to spectacular nature walks. Staying in touch of the Resort is easy with free Wi-Fi available throughout the property. Free private parking is available. Bike hire is popular at our Resort because the surrounding area is popular for cycling with its iconic rice terraces. Ubud Palace are just 900 meters from the Resort, while Ubud Monkey Forest is 2.5km away. Ngurah Rai International airport is 90 minutes away by car or 29km from the Resort.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Indonesian
Location
Jl. Sriwedari No. 99, Ubud 80571 Indonesia
Best Western Premier Agung Resort Ubud
804 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in a serene spot close to Ubud's vibrant markets and eateries, the Best Western Premier Agung Resort Ubud earns rave reviews for its tranquil atmosphere and comprehensive amenities. Guests consistently laud the resort for its spotless rooms and common areas, as well as the clean pool and diverse breakfast options.
The exceptional service and friendly staff are frequently highlighted, with special mention of their professional and thoughtful approach. Reviewers often note the resort as a great value, offering a balance of comfort, quality, and affordability, despite occasional maintenance issues in rooms.
Location
Convenient
Atmosphere
Serene
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Professional
Amenities
Comprehensive
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Stayed at the Best Western decor was modern comforts, all the staff were very friendly and very helpful, the location is a bit far from downtown Ubud, but there is a shuttle bus that can take us to Ubud , and of course it's free. BW ubud is perfect for anyone who wants to take a vacation and wants to get peace during their vacation. Thank you BW UBUD.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agung U, General Manager at Best Western Premier Agung Resort Ubud
Responded Jan 8, 2020
Dear Stiti10, Thank you for your beautiful words and great review. Moreover thank you for recommending our hotel to other Travellers. I am very happy to hear that your stay was great and you loved our hotel decor and surrounding, regular shuttle service and our amazing staff services. I hope me and my team will be able to welcome you and your loved one back in the future. Take Care and God Bless, Alit
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Such a nice experience to have been at this hotel. Since my wife and I arrived the staff welcomed us so warmly, they were all always so kind and friendly. We have no complaint about this hotel, location is perfect just away from the noise of busy city centre but well connected by the shuttle service that the hotel offers; all the facilities look like new, it seems to us they not only care about guests but also their infrastructure which is kind of modern but still with a lot of Balinese style. Room was huge, comfortable and quiet with a nice terrace. What we loved the most was the calm atmosphere and the restaurant service, every single dish was tasty and absolutely mouthwatering, presentation was on top. My wife who is a chef really enjoyed breakfast buffet she was in love with the variety of pastries, vegetables, cheese, sausages, fresh fruits served everyday. All menu was delicious and good priced and came out quickly, waitresses were so attentive and always trying to go beyond our expectations. All the staff were so lovely and always had a smile for us, we really felt like home. Thanks BW staff you’re truly amazing, you definitely made us our dream trip unforgettable. We just regret we couldn’t stay longer in Ubud and the only three nights we stayed in this hotel we couldn’t enjoy at all the hotel facilities but for sure next time we’ll definitely be back to this hotel, hopefully very soon! Heartfelt thanks! Juan&Tati (1021)
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agung U, General Manager at Best Western Premier Agung Resort Ubud
Responded Jan 26, 2020
Dear Tatiana R, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that any single aspect of the hotel are meet your expectation, start from Reception with warm welcome, great location which is very closed to shop and eateries area, Clean room and hotel surrounding, wide variety of Breakfast, tasty food and amazing staff services. I hope your holiday is just around the corner, please give us a call or drop us a line, me and my team will be more than happy to organize another unforgettable stay for both of you. Take Care and God Bless , Alit
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This review is based on customer service received and not actual stay at the hotel. I should have been staying here this month but due to coronavirus this is no longer possible. I had booked a non refundable stay through Expedia so contacted the hotel through their facebook page to see if they would cancel my booking so that I wouldn't lose the money I had paid out. They responded to my message in a nice and polite manner and emailed Expedia to cancel my booking meaning I am now going to get a full refund and not be out of pocket. Thank you for dealing with my request in such a polite and fair way it is really appreciated.
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Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agung U, General Manager at Best Western Premier Agung Resort Ubud
Responded May 25, 2020
Dear yclark, Thank you for your nice review ..... I am glad to hear your good experience in dealing with our team. It is global force major that we have to admit wisely and expecting the situation will back to normal . I do look forward for welcoming you and your loved one very soon in the very near future. Stay Safe and Healthy, Alit
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We are leaving here tomorrow , stayed 4 days and it is a lovely hotel with staff who greet you with a smile every time they see you , they are very helpful. The hotel is quiet , the sun beds have thick pads on them and are very comfortable . We didn’t have any problem getting one on a morning . The hotel provides a shuttle in to town but you can get a taxi for £2 with grab or local about £3 it takes 5 mins . If you need a taxi from the airport or just to go around sight seeing , we used a lady called Kadek ,She was always on time , speaks excellent English and had all the local knowledge . A lovely lady .Highly recommended . You can contact her on watts app +62 878 62399610. I would 100 percent use this hotel on my next visit to Ubud.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agung U, General Manager at Best Western Premier Agung Resort Ubud
Responded Feb 9, 2020
Dear julian b, Thank you for your beautiful words and fabulous reviews. It is such a honor to hear that your stay is excellent and you loved the atmosphere of our hotel especially the warm hospitality from our staff. I am also happy to know that you enjoy your time at our beautiful pool in very comfortable vibe. Me and my team will be able to welcome you and your loved one back in your next holiday. Take Care and God Bless, Alit
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If you are considering booking this hotel I would strongly advise you do! We stayed an amazing 10 days here, and we enjoyed every second of it! The staff were brilliant, so attentive to every detail and spoke amazing English. The breakfast was amazing it had something for everyone. The pool was fabulous, spotless and so relaxing. We even got massages in the spa and did the free morning yoga which made the whole experience so relaxing! The location of the hotel is just a five minute walk to central Ubud so it’s great if you want to explore the town on foot. I cannot recommend this hotel enough, the price, staff, location and food are all 10/10. I hope to be back someday!
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agung U, General Manager at Best Western Premier Agung Resort Ubud
Responded Jan 20, 2020
Dear onthelookforgoodfood, Thank you for your beautiful words and generous review. I am very happy to hear that your stay is relaxing and enjoyable, and you loved our amazing staff service, our wide variety of Breakfast , stunning swimming pool, great location and free yoga class. I hope me and my team will be able to welcome you and your loved one back as our guests at the hotel very soon. Take Care and God Bless, Alit
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I stayed at the Best Western in Ubud for a week at the start of my trip and what a perfect way to begin. Every single staff member here is extraordinary kind and friendly. They all smile when you walk by, learn your name, and we’re a pleasure to see everyday. I had a few booking issues to which the staff patiently and kindly assisted me with. Property wise the hotel is beautiful and very clean. The rooms are cleaned daily and little special touches are sometimes left (see photo below). It is located a 10 minute walk outside of town which makes it very easy to feel far away but also very safe and quick to make daily walks into town. The breakfast buffet is wonderful and was the highlight to every morning spent there. It had almost everything you could imagine and changed up every day. I really can’t stay enough about how wonderful this hotel is and I absolutely recommend it to everyone reading this! Thank you guys again for making me feel so comfortable for my first week in Bali!
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agung Ubud, General Manager at Best Western Premier Agung Resort Ubud
Responded Sep 15, 2022
Dear Berlauren90, Thank you very much for your beautiful and kind words.... It is such a pleasure to hear that your stay were wonderfully well and feel amazing that you have a nice beginning for your further holiday here in Bali. I am very happy to know that you loved every aspect of the hotel and you enjoy every moment of your stay. Me and my team will be very happy to welcome you and your loved one back in the future and offer you another wonderful moments. Take Care, Stay Safe and Healthy, Alit
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I have travelled to more than 40 countries thusfar. Best Western Ubud certainly rates as one of the better hotels that I have visited. I am saying this purely because of the fantastic service that my wife and myself have experienced during our last visit. We stayed for 10 nights and usually one would find some issue with service or amenities if you stay for this length of time - we can only say WOW...no issues at all. A very big thank you to Mia (Guest Relations Officer) and her team (Gede, Ariani and Kadek), well done for the great service you guys provided. A big highlight for me was the Chicken Betutu in the restaurant - best I have had in Bali on what was my 13th visit !! Chef even gave my wife some tips on how to prepare it upon our return to Cape Town !! The value for money we received, was worth every penny. I highly recommend this place. There is also a shuttle service to the city centre and if well planned you don't need to spend money on taxis.
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Review collected in partnership with Best Western
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agung U, General Manager at Best Western Premier Agung Resort Ubud
Responded Jan 20, 2020
Dear bnewman22, Thank you for your beautiful words and great reviews. Moreover thank you for recommending our hotel to other travelers. I feel overwhelming to know that any single aspect of the hotel are met your expectations. Start from check in up to check out from the hotel. I will for sure pass your compliment to Mia, Gede, Ariani and Kadek that they even able to make your stay become more memorable one. I hope Mrs. Newman able to cook the very authentic menu from Bali "Ayam Betutu". Again thank you and please give us a call or drop us an email anytime you wish to come back to Ubud - Bali. Take Care and God Bless, Alit
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The staff was extremely welcoming and accommodating to a last minute stay request. The rooms are clean and spacious. Bathrooms are modern and with all amenities. Complimentary water and tea/coffee was provided fresh daily. The breakfast had plenty of options, and as members we received 10% off all the other services. Highly recommend the spa packages as well.
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Review collected in partnership with Best Western
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Pemilik at Best Western Premier Agung Resort Ubud
Responded Apr 6, 2023
Dear kb2023774, Thank you for your beautiful words and generous review... I am very happy to know that your stay were wonderfully well and you loved our spacious and spotless room, big bottle complimentary water and tea/coffee amenities. Me and my team will be very happy to welcome you and your loved one back in the future. Take Care and God Bless, Alit
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The hotel is in the nature and very beautiful. The pools are amazing and the staff is extremely friendly and helpful. The service in the restaurant is outstanding and the staff does a really great job with a lot of passion. Near to the end of our stay the staff at the restaurant could remember our room number and that was for sure special for us. The room was clean and big enough for us. As well as the toilet with shower and bathtub. The room service works perfect and so we twice could enjoy desserts on our balcony. During our stay at this hotel, we couldn't find anything which didn't work or wasn't to our full satisfaction. Definitely a great and beautiful place to stay, when visiting Bali. Terima kasih!
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agung U, General Manager at Best Western Premier Agung Resort Ubud
Responded Feb 23, 2020
Dear carlo1984, Thank you very much for your beautiful words and indeed great review. I am very happy to hear that your stay recently at our hotel is excellent and you do loved our hotel ground, stunning pool, spotless room and bathroom, efficient room service and even our amazing staff services are able to make your stay become more memorable one. Please give us a call or drop us a line anytime you wish to come back, me and my team will be more than happy to organize another memorable stay for you and your loved one. Take Care and God Bless, Alit
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We really appreciated our upgrade to a double executive room on the ground floor because of my husband's leg injury, from a 3rd floor superior room booking. Besides that, the room and bath was super clean, the bed and pillows were heavenly and breakfast had good choices and fresh fruits. It has a good size pool but we didn't have a chance to use unfortunately. It was a pleasant surprise that they provided a hi-tea snacks corner in the lobby as you check in. Definitely coming back to stay again!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Agung U, General Manager at Best Western Premier Agung Resort Ubud
Responded Feb 9, 2020
Dear Shantimak, Thank you for your beautiful words and generous review. I am very happy to hear that your stay is excellent and you loved our clean room and bathroom, convenience bed and pillows and wide variety of breakfast. I wish your hubby's leg is recover very soon. Please drop us a line or give us a call anytime you wish to come back to Ubud Bali for another great holiday. Take Care and God Bless, Alit
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Deluxe room is in the very ground floor.
If you prefer upper floor you may select Deluxe green view, Deluxe pool view or Deluxe Executive.
Shuttle is operate normal post covid.
"Roads in ubud are narrow, so it's takes longer to travel in a car. There is a convenient mart and cafe outside the resort. It's exhausting to walk to other places"
There are more places to choose from in the Ubud area.
PRICE RANGE
C$95 - C$155 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliGianyar RegencyUbud
NUMBER OF ROOMS
75
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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