Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Surrounded by unparalleled views of the Mediterranean Sea, The David Kempinski Tel Aviv rises above the vibrant city life, bringing the essence of timeless relaxed sophistication to the city’s most exciting location. Ideally located in beachfront HaYarkon Street, guests will enjoy direct access to the boardwalk and the sea, presented with a host of activities while admiring the sea views, with the silhouette of Old Jaffa in the distance.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The David Kempinski Tel Aviv enjoys acclaim for its prime location near the beach, offering stunning city and sea vistas. While the hotel's range of amenities usually meets guests' expectations, the gym and lounge have received some criticism. Opinions on the hotel's value are polarized, with experiences varying from exceptional to disappointing.
The establishment's cleanliness and modern atmosphere are frequently praised, though slight wear and an occasional lobby odor have been mentioned. Service is often commended, especially the 'Ladies in Red' and pool staff, despite occasional setbacks in room allocation and concierge service. The rooms are generally celebrated for their luxury and comfort, yet some guests have noted service and cleanliness inconsistencies.
Location
Beachfront
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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We stayed at The David Kempinski Tel Aviv and LOVED it! The room we stayed in was on a high floor facing the beach. The room was quiet and well appointed. Plenty of closet and drawer space. The bathroom was lovely with separate tub and shower. Complimentary breakfast in a beautiful restaurant with delicious and plentiful choices from the buffet. Dinners at the restaurant, Sereia, were excellent too. All of the staff throughout the hotel were friendly and helpful. Special thanks to Noam Katz, Food & Beverage Director, for making our stay very welcoming. The Horizon Lounge is stunning with a beautiful balcony view from the 22nd Floor. Plenty of delicious food throughout the day and evening. Service was always very friendly and helpful. Perfect location to enjoy the beach and walks on the Promenade. The David Kempinski Tel Aviv is the only place to stay in Tel Aviv!
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aleksandra Miliavskaya, Guest Services / Front Office at The David Kempinski Tel Aviv
Responded Apr 2, 2023
Dear Ellenost, Thank you for taking the time to leave such a wonderful review. We are thrilled to hear that you enjoyed your recent stay with us so much. Our team works exceptionally hard to curate a memorable stay for every guest and I am pleased to see that their efforts did not go unnoticed. We are delighted by your kind words and we hope to welcome you back again soon at The David Kempinski Tel Aviv. Sincerely, Aleksandra Miliavskaya Quality Manager
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We visited the Kempinski and had a very solid stay. We didn't expect our room to be ready when we arrived at around 11AM but it was avaiable shortly thereafter. The room itself was modern and clean. It wasn't the largest hotel room I have been in but it was organized in a way that made spatial sense. Everyone who worked at the hotel was amiable and helpful. The buffet breakfast was really excellent! I am confident that this is the best hotel in Tel-Aviv. While other travelers seem to have experienced "new hotel kinks" in their stays, the biggest "kink" we got that there was often only one concierge working at a time. This often meant long response times to e-mails or being referred to the front desk who was not as knowledgable about dining options. We look forward to coming back soon!
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naama Ben-Dror, Marketing at The David Kempinski Tel Aviv
Responded Aug 8, 2022
Dear Michael, We are so pleased to hear you enjoyed your stay with us, this means a lot! Thank you for taking the time to point out our breakfast; our chef and culinary team work creatively to showcase delicious, local and seasonal items. Our concierge team is indeed small (and very knowledgeable) at the moment, but hopefully next time you visit it will have grown. Thank you again for this feedback and we look forward to welcoming you back soon.
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I highly recommend you to spend your next vacation in The David Kempinski Tel Aviv Hotel. The hotel is located in the heart of the city, on the beautiful beach and in a walking distance from excellent restaurants and many other attractions. The hotel is new and the rooms are extremely luxurious and convenient; soft bedsheets, perfect towels and extremely strong water pressure in the shower. The infinity pool is the perfect place to relax and the service all around the hotel is extremely good. The hotel and its staff will do everything to make your vacation unforgettable and good.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip:I recommend to order the Deluxe Seafront Room and to enjoy the beautiful beach view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alex Bibas, Guest Services / Front Office at The David Kempinski Tel Aviv
Responded Aug 28, 2022
Dear Exploration556915, Thank you very much for the feedback to our hotel and team members. We really look forward to welcome you again in sunny Tel Aviv! Kind regards, Alex Bibas
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Very disappointing from check in to check out experience. The staff is unable to perform responsibilities, always having to confer with with one or two others, It took two room changes both at additional expense to get the room we booked. The "Lounge included "is actually an additional charge, Garbage not emptied, though tip taken, empty apologies. Dinner reservation never booked. Broken glass in cocktail lounge , No attempt to offer any refund for errors, We felt sorry for the staff having to work with little support from management. Much money spent on branding and advertising not service or amenities as advertised. The attitude is you should be grateful to just be at this not elegant at all hotel. Dressed up 3rd rate. Glad I was with my sister as the toilet is a glass partition to shower , sinks and bathtub....much laughter between sisters but I can't imagine anyone else laughing. This hotel is joke.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naama Ben-Dror, Marketing at The David Kempinski Tel Aviv
Responded Aug 12, 2022
Dear MargaretkQ1934JA, Thank you for taking the time to share the specifics and details from your stay. We are dedicated to providing the highest quality and a consistent level of service for all our guests and we apologise for the issues you experienced. We can assure you that everything is being addressed to ensure such cases do not occur in the future. Fortunately, these are rare occurrences. We appreciate hearing from you and do hope you will give The David Kempinski Tel Aviv another opportunity in the future.
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A beautiful hotel whose service levels vary between the outstanding and the dreadful.
The front office and the "Lady in Red" teams are outstanding. They all go the extra yard for customer service.
The food and beverage staff are inconsistent some good some awful. The attention to basic details are often sadly lacking. However, the quality of the food is excellent. The bar staff are all friendly knowledgeable and efficient.
House keeping is shockingly poor. Consistently unable to clean the room properly. Unable to follow basic guest requests.
The outside public areas were still not quite complete. Access to them was via heavy doors none of which had motors to help open. In fact they were propped open with stones creating a significant trip hazard. Additionally, the outside areas were often left cluttered with dirty tableware which staff failed for hours to clean.
Overall this hotel significantly fails to meet the very high standards the Kempinski brand usually offers. With hard work the hotel may achieve those ideals. The issue for the management is are they able to achieve that quickly enough to satisfy future guests.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexandra L, Owner at The David Kempinski Tel Aviv
Responded May 28, 2022
Dear Simon, Thank you for your feedback at The David Kempinski Tel Aviv. We take our guests’ experiences very seriously and appreciate all points of criticism in order to improve for the future. Guest satisfaction is of utmost importance to us and we pride ourselves in providing exceptional personalized service. On the other hand, I was delighted to read that after the negative experience you had to go through, you were very satisfied with our front desk team and the ladies in red. Once again, we apologize for this experience and will be sure to pass your feedback along to restaurant management. Sincerely Guest Relations Team.
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I received the worst service from a 5 star hotel in my entire life and this was probably the worst Kempinski Hotel I've ever been to. I want to give 1 star but instead I give 2 stars because the doorman is super friendly (he recognized us and greeted us personally) and literally was the best thing out of my experience during my stay. The food was so-so. The housekeeping is terrible. First, when we entered the room, there's an empty Evian water on the small space by the window opening that the housekeeping missed cleaning. Then I found out that the reed diffuser bottle in the bathroom was empty. I highlighted it to the housekeeping TWICE but until we checked out from the hotel, they never refill it. One day they left towels and pillowcases on the sofa. Another day they left the dirty towels in the bath tub. And they call themselves a 5 star hotel? It's giving Kempinski a really bad name.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naama Ben-Dror, Marketing at The David Kempinski Tel Aviv
Responded Oct 6, 2022
Dear astrimelati, Thank you for taking the time to share the specifics and details from your stay, which give us opportunities for improvement. We appreciate your kind words about our doorman; our team truly is devoted to ensuring memorable moments are created. We are dedicated to providing the highest quality of service for all our guests and we apologise for the shortcomings you experienced with regard to Housekeeping. We take this extremely seriously and these issues have been addressed to all of our team members. We appreciate hearing from you and do hope you will give The David Kempinski Tel Aviv another opportunity in the future.
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new hotel in a great location near the Carmel Market and within easy walking distance of the many cafes and restaurants of Jaffa, Neve Tzedek and north Tel Aviv. The hotel has 31 floors, floor to ceiling windows and the views are incredible. We stayed in a Deluxe Horizon Lounge room with partial seaview and thoughtful touches such as reading lights, large bottles of water, great wardrobe space and drawers. There is a sliding door which opens to the outside but no balcony. We loved the beautiful pool (25m long) which gets the sun after about 11:00 and the staff will bring you towels and free bottles of water. We also loved the Horizons Lounge which serves food throughout the day and an open bar. The lounge has a balcony with seating where we watched the sunset and the fly-past on Independence Day. Breakfasts are an amazing spread of salads, fruit, cheeses, fish, bread and pastries baked in-house with orders taken for eggs and the food carries on throughout the day. We wanted to make special mention of Anna and Maia in the Lounge who were always on hand with a bright smile and cheery conversation and eager to help and chat. Anna arranged a special birthday cake for our daughter which was a lovely touch. An email from Maia was waiting for us when we got back with the ingredients for the beetroot salad that my husband had become obsessed with. The floral displays in the Lounge and indeed all over the hotel change frequently and are beautiful. A special mention also to Michael in Food and Beverage who oversees all the food at the hotel, including the Lounge. There are a few snags here and there which will be corrected over time, but overall there is little to complain about. We exchanged an emotional farewell with Anna when we checked out as she had become our friend by that stage and saying goodbye was difficult. We will be back!
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Date of stay: May 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alise Leonova, Guest Services / Front Office at The David Kempinski Tel Aviv
Responded May 21, 2022
Thank you for choosing to stay with us at the David Kempinski TLV, And share with us this pleasant on-line review. It is truly our mission to deliver remarkable experience to our guests, Such as yourself. From behalf of all our team members we would like to send you our hot Israeli שלום. Lady in Red
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Excellent city location with stunning views over Tel Aviv and the Mediterranean Sea. Unfortunately, the first room we received was not in the category we were entitled to, and only after complaining to staff were we given the upgrade we had paid for.
The hotel itself is huge and stylishly decorated, however the amenities are not up to standard. The pool, although open, was not heated, and could not be used by any of the guests during the colder winter months. Furthermore, the gym and spa area are very small and located underground, which does not make their use inviting at all.
The selection of restaurants was also disappointing. There is only one main restaurant, which only serves seafood. Meat is served in the bar, but the food selection here is very limited. The breakfast is average, with traditional Israeli dishes on offer, but not much attention paid to the quality of the food. We also decided to spend new years eve at the hotel, and there was unfortunately to much entertainment for guests. On one evening, the fire alarms began flashing, and continued to do so for many hours. The hotel staff seemed to be unbothered by this, and did not answer our questions as to why the alarm was on.
We booked a few tours to Jerusalem and Bethlehem through the hotel directly - our first tour guide (to Jerusalem) did not give us much information about the area. After complaining to the hotel, we received a very friendly, knowledgeable lady as our guide to Bethlehem.
Overall, our trip to Tel Aviv was a fascinating experience. The David Kempinski, although well located and decorated, still need improvement in terms of dining, amenities and the friendliness of staff.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aleksandra Miliavskaya, Guest Services / Front Office at The David Kempinski Tel Aviv
Responded Aug 31, 2023
Dear Ebc9530HV, thank you for taking the time to share your detailed feedback regarding your recent stay. We sincerely appreciate your insights and are glad to hear that you enjoyed the stunning views over the city and the Mediterranean Sea. We regret to learn about the initial inconvenience you experienced with your room category and the delay in receiving the upgrade. It is a bit hard to follow up this issue, as long time have passed since the incident. It is disappointing to hear that our amenities did not meet your expectations. Your comments regarding the selection of restaurants and the quality of food have been duly noted. We strive to offer exceptional service and amenities that exceed our guests' expectations. Your feedback is invaluable in helping us identify areas for improvement, and we assure you that your comments will be shared with our team for immediate consideration. Best regards, Aleksandra, Quality Manager
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The hotel is well designed in every way. Spacious rooms, lobby and restaurant. Amazing food and service during dinning (especially on Shabat) and breakfast. The location is the top attribute here, just in front of the beach and near many restaurants and main streets in Tel Aviv. The Horizon Lounge has a breathtaking view, with amazing food and services definitely it worth having this option. The staff is very international, with many spoken languages and kind people with passion for service, especially Alex who was ready to take on our needs during our whole stay in the Suites. We did not worry about anything, and he was ready to help in every way, from restaurant reservations, transportation, synagogue timetables, room service and basketball tickets, to helping with our needs with baby food and others. Definitely made our stay even better. Hope to be back soon!
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Date of stay: February 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aleksandra Miliavskaya, Guest Services / Front Office at The David Kempinski Tel Aviv
Responded Mar 7, 2023
Dear johnnydH1747DQ, thank you so much for taking the time to write such a wonderful review. As we pride ourselves on providing guest experiences that are perfect, we are very happy that you were satisfied with the service. Our team works exceptionally hard to curate a memorable stay for every guest and I am pleased to see that their efforts did not go unnoticed. Thank you again for your review and we welcome you back to the David Kempinski Tel Aviv. Sincerely, Aleksandra Miliavskaya, Quality manager
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This new hotel is certainy glamourous at first glance. We had a corner room on level 27 with a breathtaking view of the beach and down the coast. The room however was designed for looks rather than for practical considerations. There was very little storage space for 2 travellers with suitcases to unpack. There were no hooks in the bathroom and when we arrived, there were no cakes of soap to wash hands. The horizon club was nice but the food offering in the far corner was certainly quite poor, lacking in a variety of selections which one expects ina hotel such as this.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alexandra L, Owner at The David Kempinski Tel Aviv
Responded Jun 25, 2022
Dear CommentatorMichael, Thank you for your feedback at The David Kempinski Tel Aviv. We take our guests’ experiences very seriously and appreciate all your points of criticism, which leaves room for improvement. Guest satisfaction is of the utmost importance to us and we pride ourselves in providing exceptional personalised service. On the other hand, we are happy to have read that you enjoy the location and the breathtaking view.Once again, we apologise for this experience and will be sure to pass your feedback along to ensure this does not happen again. Sincerely, Guest Relations Team
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There are more places to choose from in the Tel Aviv area.
PRICE RANGE
C$892 - C$1,126 (Based on Average Rates for a Standard Room)
LOCATION
IsraelTel Aviv DistrictTel Aviv
NUMBER OF ROOMS
250
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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