Hotel Indigo Anaheim, an IHG Hotel
435 West Katella Avenue, Anaheim, CA 92802
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About
4.5
#18 of 125 hotels in AnaheimLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Steps away from the main gate of the Disneyland Resort and walking distance from the Anaheim Convention Center, we offer a chance to enjoy locally inspired bites or specialty cocktails in our Chambers Bar & Bistro before you make your way out into our neighborhood. Our hotel lies in the heart of Anaheim's modern leisure and business attractions, the Hotel Indigo® Anaheim reflects our area's history as a booming, blooming farming community. Look for agriculture-inspired murals in our rooms, a stunning garden with dancing, illuminated waters, and a cool California pool and cabana.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Hiking
Aerobics offsite
Kids stay free
Paid public parking nearby
Car park
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Bowling offsite
Patio
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Charming
Languages Spoken
English, Spanish, Chinese, Japanese
Location
435 West Katella Avenue, Anaheim, CA 92802
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
John Wayne Airport
14.9 km•
See all flights
Long Beach Municipal Airport
22.2 km•
See all flights
Rental Cars
36 Restaurants
within 0.5 kilometers
15 Attractions
within 0.5 kilometers
Reviews
4.5
1,716 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
Hotel Indigo Anaheim garners praise for its prime location near Disneyland and local dining, providing guests with a convenient base for adventure. The hotel's cleanliness and upgraded atmosphere, featuring stylish rooms and a bright lounge, have been called out positively by visitors.
While the staff's friendly and professional service receives consistent commendations, some guests have expressed concerns regarding noise and room amenities, as well as mixed feelings about the value when considering additional fees.
Location
Convenient
Atmosphere
Stylish
Rooms
Uncomfortable
Value
Reasonable
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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1,716Review97Q+A100Room tips
Traveller rating
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Detailed Reviews
Hotel's Favourite
When you travel alone, sometimes you can feel invisible. Mostly, you just want to feel safe. One amazing employee, John Lin, went out of his way to make me feel welcomed and seen. He remembered me when I needed small items and helped me figure out the parking garage, which he could’ve just explained but he walked me through it personally.
People like John should not be overlooked. He is an excellent human being, and made my stay perfect. He should be rewarded for his outstanding service, and because he is so humble someone else needs to praise him. So I did!
People like John should not be overlooked. He is an excellent human being, and made my stay perfect. He should be rewarded for his outstanding service, and because he is so humble someone else needs to praise him. So I did!
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Date of stay: June 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Indigo Anaheim, Owner at Hotel Indigo Anaheim, an IHG Hotel
Responded Jul 7, 2023
Dear BrendaV: Thank you so much for taking the time to write such a wonderful review about John. I'm so glad to hear that John made your stay better and he when above and beyond to help you, thank you for choosing us and I hope we get the pleasure to have you stay with us again. Best wishes Omar Ballon - Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Though there’s no shortage of lodging in Anaheim, it’s more difficult to find a decent chain hotel within a reasonable distance to Disneyland (that doesn’t charge an arm and a leg) than you would think. I chose Indigo for its proximity and relative affordability, a combination that was difficult to find at other properties in the area. The hotel is a manageable, straightforward walk to Disneyland (about 10 minutes to the intersection, 15 minutes to the gates). Between GardenWalk and the main intersection, there are plenty of dining and convenience store options nearby to save some money outside of the parks.
The vibe of the property was a slightly more glam Holiday Inn (which I’m assuming is intended as they both fall under the IHG umbrella). The hotel definitely felt more like a place to rest than the destination itself, with its minimal lobby and common spaces. I didn’t find the front desk agents to be the friendliest, and I’m not sure early check-in is an option here; when I arrived early, even though there were several rooms available the night before, I had to wait until after check-in time for access to my room. Furthermore, I told the agent that the bed type didn’t matter to me as I was traveling solo, and she quickly reacted very firmly that what I booked was what I had to stay in. I’ve made a similar comment at dozens of other hotels before and never had that kind of reaction, so it felt a bit bizarre and off-putting.
The room itself was spacious and I was pleasantly surprised to find my room had a direct view of Disneyland’s fireworks. The windows slightly open for some air flow, which is something I rarely see in hotels (but they open sideways and at a minimal crack so there’s no safety hazard with kids). I’m not sure if the bed was really comfortable or I was just really exhausted from long park days, but nevertheless I got a great night’s sleep. Similar to the rest of the room, the bathroom was a large, bright space and well designed. The room overall didn’t feel the cleanest, both in general housekeeping and overall COVID measures. For example, though a minor detail, in the ~20 hotels I’ve stayed at this year Indigo was the first that didn't feature modified measures such as a sanitized/packaged remote. Overall, I found the accommodations at Indigo to be comfortable and convenient, and would keep it in mind for future trips.
The vibe of the property was a slightly more glam Holiday Inn (which I’m assuming is intended as they both fall under the IHG umbrella). The hotel definitely felt more like a place to rest than the destination itself, with its minimal lobby and common spaces. I didn’t find the front desk agents to be the friendliest, and I’m not sure early check-in is an option here; when I arrived early, even though there were several rooms available the night before, I had to wait until after check-in time for access to my room. Furthermore, I told the agent that the bed type didn’t matter to me as I was traveling solo, and she quickly reacted very firmly that what I booked was what I had to stay in. I’ve made a similar comment at dozens of other hotels before and never had that kind of reaction, so it felt a bit bizarre and off-putting.
The room itself was spacious and I was pleasantly surprised to find my room had a direct view of Disneyland’s fireworks. The windows slightly open for some air flow, which is something I rarely see in hotels (but they open sideways and at a minimal crack so there’s no safety hazard with kids). I’m not sure if the bed was really comfortable or I was just really exhausted from long park days, but nevertheless I got a great night’s sleep. Similar to the rest of the room, the bathroom was a large, bright space and well designed. The room overall didn’t feel the cleanest, both in general housekeeping and overall COVID measures. For example, though a minor detail, in the ~20 hotels I’ve stayed at this year Indigo was the first that didn't feature modified measures such as a sanitized/packaged remote. Overall, I found the accommodations at Indigo to be comfortable and convenient, and would keep it in mind for future trips.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I can’t thank Hotel Indigo enough for their patience and generosity. After two days at Disneyland our two year old got super duper sick. We ended up needing clean linens, and the front desk was always patient and prompt to respond. Even when it turned into multiple requests. It became pretty clear that we were all getting sick, so we decided the best thing to do was to leave a day early. Long story short, Hotwire was stinky about the travel insurance and refused to refund us for the last day of our reservation. They said the only way to get our money back was if the hotel was willing to do it on their own. I called the manager, explained the situation, and thanked them for taking such good care of us already, and they said they’d be happy to refund us for our unused night. So generous, even when it came at their expense. Sure, the accommodations were nice, the beds were fine, the walk to Disneyland was about ten minutes, and the parking was included. All of those things were great, but the best part of our experience was how they took care of us, and went above and beyond to meet our needs with patience and generosity. Thank you, Hote Indigo!
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Rinaldi, Owner at Hotel Indigo Anaheim, an IHG Hotel
Responded Sep 24, 2020
Thank you so much for taking the time to write such a nice review of your time with us! While we are so sorry that you became ill at Disneyland we are overjoyed to hear that our staff was able to accommodate your family with all the fresh linens and towels you would need. We always strive to be fair and as accommodating with refunds as possible and we are very pleased that we could settle that issue for you. We hope to see you again in the future and encourage you to call us directly for any booking needs. Best Wishes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great hotel within walking distance to Disneyland. We booked the package which includes breakfast. It was a great deal because we got 2 vouchers for breakfast per night we stayed. The vouchers can be used for any item off the breakfast menu in the restaurant downstairs. This was wonderful since it was a freshly cooked breakfast, unlike the complementary breakfast buffets at other hotels.
The rooms are spacious and come with a mini-fridge and keurig (yes!). The staff is extremely friendly and helpful. Overall, we had a wonderful stay.
The rooms are spacious and come with a mini-fridge and keurig (yes!). The staff is extremely friendly and helpful. Overall, we had a wonderful stay.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AnahemIndigo, Manager at Hotel Indigo Anaheim, an IHG Hotel
Responded Feb 22, 2020
Dear LovesVacay Thank you so much for taking the time to write such a great review about your time with us! We are so glad that you had a chance to take advantage of our breakfast package. Since our breakfast is cooked fresh to order it always guaranteed fresh and delicious! It sounds like you also really enjoyed the spacious rooms as well as in room amenities (we are coffee obsessed too). We hope to see you again in the future and encourage you to call us directly for any future booking needs. Best wishes Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a big checklist of things we needed when planning for our trip...I wanted a hotel room with 2 separate sleeping areas (to allow privacy for another couple), a pool, close to the airport, walking distance to Disney, free parking and oh yah, all for under $250 a night. Hotel Indigo delivered all that AND with amazing customer service!!
Check in was easy. Front desk staff were exceptionally friendly and helpful. Parking was underground and safe, in fact the whole area felt safe and secure. Lots of restaurants, pharmacies, shops etc nearby.
The walk to Disney was under a mile and super easy to navigate. The walk home, after a day in the park, was a little tougher on the feet. We took an Uber back one day when we needed to leave the park for a break from the heat. It was a $10 ride for 4 of us....so worth it. We relaxed in the room and recharged.
The pool is small, but well maintained and clean. There is even a hot tub and cabana.
Hotel Indigo gives you A LOT of bang for your buck. Why stay at pricey hotels, save your money for churros and Mickey Ears!
Check in was easy. Front desk staff were exceptionally friendly and helpful. Parking was underground and safe, in fact the whole area felt safe and secure. Lots of restaurants, pharmacies, shops etc nearby.
The walk to Disney was under a mile and super easy to navigate. The walk home, after a day in the park, was a little tougher on the feet. We took an Uber back one day when we needed to leave the park for a break from the heat. It was a $10 ride for 4 of us....so worth it. We relaxed in the room and recharged.
The pool is small, but well maintained and clean. There is even a hot tub and cabana.
Hotel Indigo gives you A LOT of bang for your buck. Why stay at pricey hotels, save your money for churros and Mickey Ears!
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My check-in Date was Wednesday Feb 2nd at 3pm, but I had tickets for California Adventure. I had called the hotel the day before and asked if I could park my car there while I went to Disney CA adventure. They said yes! I would be doing a pre-check in. I thought that was so convenient that way I didn't have to pay for Disney parking else where. I probably could have left leave my luggage there at the hotel, I probably could have if I'd ask, but I had no problem leaving my things in my car. Parking is under a parking garage and you needed a key to get into the underground parking garage, I felt my car was safe. I really thought I would have to leave the park at 3pm to check in, but they said when I was done with my visit at California Adventure that I would just come to the front and pick up my room key. I had no complaints about room, we just needed a place to rest our heads for the next day adventure at Disney. Our room had a mini fridge, but no microwave, which was a bummer because we had left overs from The Cheesecake Factory that's down the street (along with other restaurants) The walk from Disney to the hotel is only 15 minutes. I never really check out physically; as in I never go to the front desk; check out was Friday the 4th. From other establishments I usually get an emailed receipt the next day or 2. It's now the 9th and I still have not received a receipt. I know my card was charged already was because I logged into my credit card account. There was no over charge, but the fact that I still don't have a receipt is a little upsetting.
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Date of stay: February 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I live locally and was pleased to stay at Hotel Indigo in early December while my house was being fumigated. My 2 night stay at Indigo allowed me to walk to Downtown Disney and Buena Vista Street in about 20'. All receptionists were friendly and helpful, but I'd like to especially thank Claire, with whom I checked in and checked out! When checking in she was able to help me find a room that was just right for me, due to a room map on the wall just behind the reception! I wonder why more hotels don't post such a map. Speaking of rooms: from reading reviews beforehand, and from personal experience while at the hotel, I suggest that guests wanting to avoid noise request a top (4th) floor room and avoid rooms located on Katella Avenue. The underground parking, at no cost, was safe and secure. Overall I had a very enjoyable stay!
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Date of stay: December 2020
Location
Service
Sleep Quality
Room Tip: If you want a quiet room, avoid rooms on Katella Avenue and request top (4th) floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Rinaldi, Other at Hotel Indigo Anaheim, an IHG Hotel
Responded Jan 23, 2021
Dear ZmanCalifornia Thank you for taking the time to write such a nice review of your stay with us. We are overjoyed to hear that you appreciated the short walk to Downtown Disney and Bueno Vista st as well as our free underground parking. We hope to see you again in the future for any of your Anaheim stay needs. Have a great day, we will see you soon! Best wishes Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are frequent Disneyland travelers and we try many different hotels in the area. I can’t give this hotel more than an average rating. Check-in was fine and parking is free. One of the few “good neighbor” hotels left with free parking. The first room we received had a broken A/C unit. Instead of offering a room upgrade, they moved us to a different room and while that A/C unit worked, it sounded like a helicopter. Seriously. Again, no accommodations offered other than moving us to a higher floor. The room was fine. Due to Covid, we already know hotels aren’t operating like normal. They gave us a housekeeping card to fill out but didn’t say what to do with it so we filled it out and left it in the room. Upon coming back from Disney for a break, we found no housekeeping took place and due to some pipe issue, the water was shut off! I understand issues happen, but a heads up would have been nice. An email or something. That’s a big deal and they acted very nonchalant. We were then told that the housekeeping card had to be turned in to the front desk. We turned it in and still received no housekeeping until later the next day after returning and having to ask again. Overall, it’s a pretty clean hotel with average beds but this particular stay the service was lacking. Probably won’t stay here again.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent choice when visiting Disneyland, renovated rooms with comfortable beds, decent storage, great bathroom, coffee machine and parking is included in the room rate.
A ten minute walk to the parks, and bunch of restaurants on the doorstep made the location ideal.
Not a problem for us, as we were in the parks all day, but the pool and lounger area looked very small.
A ten minute walk to the parks, and bunch of restaurants on the doorstep made the location ideal.
Not a problem for us, as we were in the parks all day, but the pool and lounger area looked very small.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AnahemIndigo, Manager at Hotel Indigo Anaheim, an IHG Hotel
Responded Feb 29, 2020
Dear KTREngland Thank you so much for the review of your time with us. We are always happy to hear that our Hotel not only met your sleeping needs but also the proximity to Disney, shop's and restaurants was ideal for your time with us! We love to hear that the free parking and no resort fee was a big bonus as well. We hope to see you again in the future and encourage you to call us directly for any booking needs! Best wishes Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I Arrived close to 10pm on a Thursday for my 3 night stay with my family 2 little kids ages 8 and 9 and I was greeted by Warm and Friendly Gentleman by the name of Anthony who was very patient by my millions of questions and answered all of them with a warm smile even though it was late. Room was was great. Great job to the Maids. We didn't request Maid service but, I encountered Beatriz who I asked Extra Bath Towels and washcloths and she was very nice and asked if I needed anything else to let her know. On Saturday I didn't have my Room Key and Erica at The Front Desk was kind enough to give me a key and also answered some questions I had. Sunday Morning we had Breakfast in the Hotel. José was our waiter and very attentive to our needs and our littles as well. Great Job Indigo Hotel on your Staff will definitely will be planning our next trip to stay here again.
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Date of stay: October 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Indigo Anaheim, Owner at Hotel Indigo Anaheim, an IHG Hotel
Responded Nov 4, 2022
Thank you so much for the lovely review. I'm glad you and your kids had a wonderful stay in our Hotel, and our staff delivered great service all around. We hope that you and your family visit us again soon! Have a great week! Best wishes Omar Ballon - Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have no idea. I just ask for my breakfast and was a good breakfast
Yes all sofas turn into bed.
No, the rooms dont have microwaves, but if you ask the staff they will lend you one. Or take you one to your room. Call the housekeeping supervisor, she will give you one.
…
"The to-go food in the lobby has a very nice selection of sandwiches, muffins and fruit yogurt and milk. "Read full review
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PRICE RANGE
C$262 - C$364 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express anaheim maingate hotel anaheim
FORMERLY KNOWN AS
Holiday Inn Express Anaheim Maingate
LOCATION
United StatesCaliforniaOrange CountyAnaheimDisneyland
NUMBER OF ROOMS
104
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Frequently Asked Questions about Hotel Indigo Anaheim, an IHG Hotel
Which popular attractions are close to Hotel Indigo Anaheim, an IHG Hotel?
Nearby attractions include Mission Escape Games (0.3 km), Flightdeck Simulation Center (0.3 km), and Guardians of the Galaxy – Mission: BREAKOUT! (0.5 km).
What are some of the property amenities at Hotel Indigo Anaheim, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Indigo Anaheim, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo Anaheim, an IHG Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Hotel Indigo Anaheim, an IHG Hotel?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Indigo Anaheim, an IHG Hotel?
Conveniently located restaurants include Bubba Gump Shrimp Co., The Cheesecake Factory, and The Pizza Press.
Are there opportunities to exercise at Hotel Indigo Anaheim, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Indigo Anaheim, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo Anaheim, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo Anaheim, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Indigo Anaheim, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, and Japanese.