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About
4.0
#184 of 510 hotels in Barcelona
Location
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The NH Numancia hotel in Barcelona is a chic and modern hotel ideally located in the financial heart of the city, close to the trade fair, the city center, and Barcelona's Sants Estació.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Great hospitality at this very good hotel within walking distance of Barca Estacion Sants. Courtesy gift of water and local candies on arrival. Rooms are spotless. A great night’s sleep awaits: very Comfortable bed and pillows. It was hot but rooms have air conditioning - thankfully! The hotel satisfied our request for a quiet room. There is a popular restaurant and fitness facilities. Communal areas are arty and well clean, but in the heat of the summer they could benefit from a blast of air conditioning. This hotel is a fantastic base for travelling around Barca and Spain as its just 5 mins walk from Sants station, in a busy residential area. Its easy to get there directly on the Renfe train from the airport gor just 5€. It is staffed by a professional and friendly team. They gave us a warm welcome in very proficient English at check in (Cristina) and check out (Juan). Whilst engaging with Reception team, I observed a lots of tourists were upset when asked to pay tourist tax. This created a difficult situation for the staff. Remember - there is a reason why spectacular cities like Barcelona have to charge it (high profile events cost money to set up, create strain and additional demand on public services, maintenance of the fantastic sites, staffing, transport, security, etc to enable you to sightsee in safety). Its just €4,50 per person per day. It is not included in your VAT tax element of your bill. If you don’t want to pay it find somewhere else that doesn’t have a local tax but don’t argue with young staff who have no control over local public policy!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Get direct train from airport. Its comfortable, air conditioned, cheap (€5) and speedy (25 mins).
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramon Rius Andreu, General Manager at NH Sants Barcelona
Responded Sep 12, 2023
Dear guest, We apreciate the time spent on leaving your thourough review regarding your recent stay with us and thank you for sharing it to tripadvisor user. I am sure that your opinion is very helpful for the future traveller who are planning to visit Barcelona. We celebrate to hear that you had a memorable experience with us and everything went perfect. Thank you for highlighting the cleanliness of the hotel and the spotless rooms. That the A/C works perfecly. And most of all, thank you for mentioning our staff, this will make their day after hearing it. We would love to be you acommodation choice the next time you return in Barcelona. West regards, Ramons Rius - General Manager
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The hotel is 10 min walking distance from Avinguda Diagonal, one of the largest streets in Barcelona, all around ( shopping areas, tourist bus station , hospital …..) . There are supermarkets & cafe shops nearby Staff were very nice , friendly & helpful I felt ok in the neighborhood during day time, but not at night ( it's just feeling, anyway you are in Barcelona ) Room was clean , but small & you may hear the people stay next to you as if they are with you in the same room.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramon Rius Andreu, Director General at NH Sants Barcelona
Responded Jun 12, 2022
Dear 241emans, I am very grateful that you have taken some of your time to let us know your personal opinion about our Hotel. Your valued comments and suggestions are our basis for improvement, and allow us to ensure that your stay will be an enjoyable experience every time that you honor us with a visit. In the Hotel NH Sants Barcelona, it is our main goal that every guest feel special and cared. I would like to thank the quality scores that have been assigned to us and your comments about our location and staff. We are sorry to read your comment about the room size and the insonorisation. We will take it into account for the further refurbishment of the hotel. Looking forward to welcoming you back soon at NH Sants Barcelona. Kind regards,
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Great hotel with a friendly and helpful staff. Most staffers at the hotel desk could speak english which was very helpful to our group The room was very modern and extremely clean. And the breakfast buffet was excellent.
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Review collected in partnership with NH Hotels
Date of stay: September 2022
Value
Rooms
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramon Rius Andreu, Director General at NH Sants Barcelona
Responded Oct 28, 2022
Dear Mr. Michael D., I am very grateful that you have taken some of your time to let us know your personal opinion about our Hotel. Your valued comments and suggestions are our basis for improvement, and allow us to ensure that your stay will be an enjoyable experience every time that you honor us with a visit. In the Hotel NH Sants Barcelona, it is our main goal that every guest feels special and cared. I would like to thank the quality scores that have been assigned to us and your comments about our English speaking staff. We are also glad to know that you appreciated our modern rooms and breakfast buffet. I remain at your service for any further assistance you may need. Looking forward to welcoming you back soon at NH Sants Barcelona. Kind regards,
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Let me start out by saying that I'm an NH member so my review is largely based on the comparison of this hotel property to other NH hotels we have stayed at across various cities. First, the location of the hotel is extremely disconnected from the rest of Barcelona so if your intention is to travel to barcelona for holiday, then this hotel is most definitely not for you. For work, it's close proximity to the congress center is quite good. But that's where any positive feedback I have to say ends.
First, we had booked an executive room for our stay and the room which was already very expensive turned out to exhibit all the features of a bunker. In other words, the only window was what can only be described as a tiny hole that barely gets any light and an air conditioner vent that blows out air like wind so that it's either too cold or too hot. The bathroom is a whole other story. For an executive room, you would expect 2 sets of towels for 2 people. However, the bathroom is one tiny sink with two towels so if you and your partner both want to wash your face, good luck! The best part of the bathroom? Zero water pressure in the shower so washing your hair is a whole challenge on its own.
The breakfast. Here is my favorite one. The first morning there, the omelette came back with a hair in it. After complaining and returning it back, we barely received an apology and zero acknowledgement of responsibility,
But by far, the worst part of our experience were 2 specific staff members who were extremely rude and aggressive. My only regret is not being able to get their names. One was the head of the breakfast staff. This guy is quite remarkable. Every hotel guest that makes the mistake of sitting in the "wrong" designated area of the breakfast section gets yelled at and reprimanded. He was so aggressive that the idea this guy is allowed to speak to guests is fascinating. Then there's one guy at the front desk who had the respect to snap at my husband for having the audacity to ask for a taxi so that we can go to the train station with our luggage. This guy was my favorite because when we informed him that we would be giving a review, his answer was "go ahead. I don't care."
Overall, very very bad experience and as an NH member, I'm shocked that this hotel is operating at this level.
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Date of stay: May 2022
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramon Rius Andreu, Director General at NH Sants Barcelona
Responded Jun 12, 2022
Dear 847nayls , Thank you for taking some time to let us know your personal opinion about our Hotel and the service that we provide. Your comments and suggestions are our basis for improvement. In NH Barcelona Sants, it is our main objective that every guest feel special and cared, and I would like to apologize because we did not reach your expectations. We would like also to apologize you for the bad experience you had at the breakfast area Thank you again for your feedback, so we will keep working to improve and find solutions to make stays in our hotel more comfortable. I remain at your disposal for any further assistance you may need. Yours Sincerely,
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A) I emailed the hotel on the morning of the 20th, still waiting for a reply B) We arrived at 11:30 /12:00 and asked if we could do an early check -in, this was denied as check in was 3pm. However, we could do the the registration, so that when we arrived at 3pm, the check in process had been done. We arrived at 4:30 and were told that the room was not ready and needed to wait. We could do the check-in registration, the concierge wanted to start the registration process. He was talking of the phone, I guess trying to find a room. He used the excuse that the hotel was extremely busy and the room just needed a few minutes to get ready. C) When we finally arrived in our room, we arrived to a box, with barely any light as the window was so tiny, and looked onto the stair case. The shower and toilet could possibly be used at the same time as it’s that small. There is no privacy in the room, even though the window is tiny. The small window has a stairway outside, that is used for “smokers”. D) This hotel is not sound proof, every sound echoes through the room, from the same floor and from above. E) We feel that this is not the room that we paid for, as it doesn’t look anything like what they advertise for a Superior room, it looks more like a standard double room. F) Very strange, we had 1 bottle of mineral water in the room and 1 gown, however, we were two. The water was not replaced, very strange! G) Definitely not value for money, I know Barcelona was booked out for everywhere because of the Grand Prix and the Soccer between Barcelona and Villa Real. However, this doesn’t count for not giving the quest what the pay for.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip:Avoid this hotel, you don’t get what you pay for. False advertising
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramon Rius Andreu, Director General at NH Sants Barcelona
Responded Jun 4, 2022
Dear Mrs. 974karenv, I am very grateful that you have taken some of your valuable time to let us know your personal opinion about your stay in our hotel. Your valued comments and suggestions are our basis for improvement, and allow us to ensure that the stay of the customers can be every time better. In the Hotel NH Sants Barcelona, it is our main goal that every guest feel special and cared and we are dissatisfied when the stays are not fully pleasant to our guests. We are sorry that our standards and procedures did not meet your expectation. I, together with all the hotel staff, will personally look deeply through all the inconveniences you had during your stay in order to take corrective measures which would permit all our customers to have better stay at NH Sants Barecelona. Please accept my most sincere apologies. Best regards,
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I would not recommend this hotel to anyone. the experience was terrible. I stayed 8 nights, a lot of money, deplorable services. when I got to the room, you could smell mold. in the bathroom, the shower head did not work. the air in the bathroom also did not work. when we were taking a bath, a lot of steam was created. in vain we called the technician because we were told that this is how this air works. at 4 stars, something like this is unacceptable. although I reported the smell problem at least 3 times, it was solved only once, when they put a solution in the sewer and sprayed the room with ambient spray. in my opinion, this is a great lack of professionalism. Another topic, the shower gel has been diluted with water!!!! we were given a room at the back, right next to the hotel's air conditioner. please don't get a room there because you can hear the constant roar of the air conditioning. every movement of the neighbor can be heard in the room. not to mention breakfast. the same 8 days in a row. the products were not fresh. execrable service. if you left something on the table and you went, for example, to make a coffee, when you came back the food was no longer there. no attention to details
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Try to change the room if they said that will give you a silent room in the back.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramon Rius Andreu, General Manager at NH Sants Barcelona
Responded Oct 22, 2023
Dear Delia, First of all, thank you for taking your time rating your stay in our hotel. I am very disgusted reading your comment. I do really apologize in the name of the hole team, if the experience wasn't as you expected. We can not accept words like: deplorable service or execrable service. We allways try to give our best to every guest, and we try to brind memorable experiences. I am sad hearing about the differents technical issues you mention in your comment. If you are in trouble, you can always contact the front desk department and they will help you in everything you need. As well, if the room we provide initially was not the room you were expecting, we can always check another options, we have different kind of rooms, or we can just change to another room. We are here to help you. Not to give you a bad service. If that was your impression, I give you again my apologize. We hope, that in the future, you will give us another oportunity, I am sure that you will have a better experience. Kind regards, Ramón Rius - General Manager NH Sants Barcelona
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I wanted a reasonably comfortable overnight stay between a train journey and a bus journey somewhere convenient for the station, so was prepared to spend a little more than for a more basic hotel. This hotel fitted the bill. Can't comment on all the hotel's facilities as my stay was short.
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Review collected in partnership with NH Hotels
Date of stay: February 2022
Value
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Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramon Rius Andreu, Director General at NH Sants Barcelona
Responded Mar 27, 2022
Dear K9154VQmail, I am very grateful that you have taken some of your time to let us know your personal opinion about our Hotel. Your valued comments and suggestions are our basis for improvement, and allow us to ensure that your stay will be an enjoyable experience every time that you honor us with a visit. In the Hotel NH Sants Barcelona our main goal is that every guest feels special and cared. I would like to thank the quality scores that have been assigned to us and your comments about our location. I remain at your service for any further assistance you may need. Looking forward to welcoming you back soon at NH Sants Barcelona. Kind regards,
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I always try to book NH hotel in the countries and cities I am travelling across. Able to maintain almost always a very qualitative and professional approach offering the experience we need after a long day working. Staff always very supportive, wide rooms clean and very accurate.. and if you arrive too late there us always the possibility to prepare a good coffee in your room Breakfast is offering a good range of food and fresh fruits and juices!
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramon Rius Andreu, General Manager at NH Sants Barcelona
Responded Jul 23, 2023
Dear Monica, First of all, let me thank you for taking your time rating and comenting about our hotel. We really apreciate your beautiful words about our chain. I will make arrive your comment to the staff, I am sure they will apreciate it a lot. We will allways be happy to have you with us. We hope that we will be able to see you again very soon. Kind regards from Barcelona.
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Room was small but adequate. The front desk kept emphasizing that the mini bar in the room was all free, but there was nothing inside worth wanting. What was supposed to be inside, per the inventory car, was not there. Restaurant fare was excellent and worth the cost of the morning continental breakfast. Overall, my experience was average to good.
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Review collected in partnership with NH Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramon Rius Andreu, General Manager at NH Sants Barcelona
Responded Mar 28, 2024
Dear Jpmurray, I am very grateful that you have taken some of your valuable time to let us know your personal opinion about our Hotel and the service that we provide. Your valued comments and suggestions are our basis for improvement, and allow us to ensure that your stay will be an enjoyable experience every time that you honour us with a visit. The minibar is offered as a courtesy when booking and staying in a single room. Even if the products are not what you expected, you can take as many as you want and you will never pay for them. I reamain at your service for any further assistance you may need. Looking forward to welcoming you back at NH Sants Barcelona Yours Sincerely, Ramon Rius General Manager
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We ordered this hotel with a specific note that we needed a parking space. Got a confirmation with no additional info and thought everything was okay. When we arrived after a 15 hours drive, the parking garage was full but the door open. When we tried to leave the garage, the door was closed and we were stuck in a parking basement at 21 in the evening at 37 degrees heat.
When we called for help in the basement, we got a person that didn't speak English and just hung up without helping. My girlfriend went to the reception for help, but instead of helping they were busy asking for proof that we were living there. Proof that was in a car, stuck in the basement. They they went on with a long explanation that it actually wasn't their garage and we could park in the street till 6 in the morning because it was a Sunday. All while the car was stuck in the garage in front of the door. After 45 minutes of discussion they finally agreed to call and the door got opened. We had to find somewhere else to park in the city for the night. So over an hour wasted because they had no intention of helping and being bathed in sweat from sitting in the car at that sauna of a basement.
They then gave us a webpage where we could reserve a spot from the next day. Imagine if they had done that in the confirmation based on my comment... So the next day we parked in the basement when it had a free spot. As the hotel was busy not giving any service, I got a local friend to help me park based on my reservation.
When the day came to leave, we were checking out at 4.30 in the morning, as we were going to drive 23 hours to Copenhagen. Guess what... The door wouldn't open. This time when we asked the reception for help, they told us to call the parking lot number, so they could open the door. The number that hangs up if you don't speak Spanish. In the end we final got them to try and open the door, which didn't help as the door didn't open. So after further discussion, they finally came down to help us (they didn't seem otherwise busy as 4.30 in the morning). After several calls to the parking guy who kept hangning up, we finally got out with a 30 minute delay. This caused us to get behind an accident on the way home and in the end cost us over 3 hours. So even though the webpage says they have parking, DO NOT TRUST IT! You arr on your own and they are in no mood to help, unless you go into a long discussion with them.
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Review collected in partnership with NH Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramon Rius Andreu, Director General at NH Sants Barcelona
Responded Aug 27, 2022
Dear Grunanca, First of all I would like to thank you for taking some of your time to let us know your personal opinion about our Hotel and the service that we provide. Your valued comments and suggestions are our basis for improvement, and allow us to ensure that your stay will be an enjoyable experience every time that you honor us with a visit. In your case, we would like to ask you for apologize for the incidence you had with the cark park. We would like to explain you that the parking which is inside the same building as the hotel does not belong to the hotel and we do not have physical possibility to open / close the parking barrier. We will transmit them your complaint without doubt. We will investigate also deeply your information with our front office team in order to improve the service quality in that cases. I remain at your service for any further assistance you may need. Best regards, Ramon Rius, Hotel manager
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Castellón de la Plana, Spain45 contributions28 helpful votes
We arrived around the same time this summer and of course they held our booking. You can always trust NH Hotels, this is an excellent group of fine hotels.
There are more places to choose from in the Barcelona area.
PRICE RANGE
C$209 - C$287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh numancia barcelona, nh numancia hotel barcelona
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaLes Corts de Sarrià / Les Corts
NUMBER OF ROOMS
203
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Are there any historical sites close to NH Sants Barcelona?
Many travellers enjoy visiting Basílica de Santa Maria del Mar (3.7 km), Reial Monestir de Santa Maria de Pedralbes (2.4 km), and Ciutat Vella (3.1 km).
