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C$3,741
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About
4.5
#271 of 1,837 hotels in Paris
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Exquisitely restored spaces are complemented by contemporary art installations, furnishings and technology. Dazzling rooftop spaces and private terrace gardens offer 360° views and glamorous extras that make The Peninsula Paris a decidedly 21st century palace.As with all Peninsula Hotels, location is of prime importance and Paris is no exception. Just steps away from the Arc de Triomphe and Avenue des Champs Elysées at 19 Avenue Kléber in the heart of the elegant 16th arrondissement, The Peninsula sits close to some of the world’s most famous monuments, museums and luxury shopping districts.
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Returning to Paris after the years of the pandemic was special to me. I wanted to stay in the best hotel of all. So I narrowed my search to the 12 official palaces of Paris (higher level than five stars). I had stayed at the Peninsula in 2018 and I liked my experience. But I had not tried the famous Bristol or George V. After careful readings of different web site reviews, I decided to choose the Peninsula again.
And it was a great decision. Everything is outstanding with this hotel. The lobby is spectacular (it's a special moment when you pass through the doors). The rooms are large and comfortable. The large walk-in closet is really useful (moreover when you're spending a week). The bathroom is very luxury. All the technology is working well and perfectly useful. We had a room facing an interior court so it was very silent: No noise of any kind. And the bed was exquisite.
But that is not the best part. The service is out of this world. In a planet where the Covid has deeply affected services in all areas, the Peninsula has actually improved it. The staff is like an army of private butlers: Always polite and eager to help. My wife got sick from indigestion at some point and we called the hotel. It is not easy being a foreigner to know what to do in case of a health problem. The hotel had a doctor within 15 minutes in our room! And he really helped my wife. It was quite impressive the level of service and my standards are high!
The location is a little further away than some other "big name" hotel but it's very close to the famous Arc de Triomphe. And there is the Champ d'Élysée where you can find anything 2 minutes away.
I strongly recommend the "Oiseau Blanc" a two stars Michelin restaurant at the top of the hotel with a gorgeous view of the Eiffel Tower.
If there was one little things they could improve (if you really search hard) is the breakfast. It's still very very nice but not fantastic. But it did not affect our stay in any ways. Ah yes I forgot: we tried the spa treatments. It was a great experience and how relaxing it was. It's definitively worth it.
I can't really imagine a better hotel than the Peninsula in all of Paris.
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Date of stay: August 2022
Value
Rooms
Service
Trip type: Travelled on business
Room Tip:The suite of around 580 sq. f. is really worth it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Pimont, Directeur général at The Peninsula Paris
Responded Aug 11, 2022
Dear Sir, Thank you kindly for your wonderful feedback regarding your stay at The Peninsula Paris. It gives me so much pleasure to read of your wonderful experience. On behalf of the entire team, thank you again and I hope we have to pleasure to welcome you back with us soon. Best regards, Vincent Pimont - Managing Director The Peninsula Paris
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We stayed just for one night this time and it was divine!!! Our wedding anniversary trip started from north of France and before departure to our country we choose to be in Paris one night , in actual date, so we celebrate our anniversary as romantic as possible! Was best choice ever! Property is absolutely fantastic, I love everything, from the very stylish common areas, beautiful lobby with impressive artwork exposition. Room was airy, spacious, luxurious and not last very updated technology appliances.. We had dinner at the romantic restaurant L'OISEAU BLANC and menu was exquisite, a culinary journey it’s self with the most breathtaking view that City of Lights could offer at best with a exemplary service preceded by some awesome cocktails at vibrant Kléber Bar! Evening was totally perfect! Well, we had brunch next day what completed our experience in the most fabulous way possible, most spectacular and tasteful eggs accompanied with champagne and live band music who did the great atmosphere make our stay DIVINE! This Hotel is the meaning of what hotels should be like!
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ThePeninsulaParis, Directeur général at The Peninsula Paris
Responded Jan 9, 2020
Dear Madam, What a wonderful review to have read, I am so pleased that The Peninsula Paris met every expectation and went above and beyond to make your stay with us truly memorable. I am honoured that you chose to celebrate such a milestone with us. I will share your review with the wider team and I truly hope that we have the pleasure in welcoming you back to The Peninsula Paris for another memorable experience. Sincerely, Mauro Governato, General Manager - The Peninsula Paris
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We spent 8 wonderful nights at the five star+ Peninsula Paris. The is our fourth Peninsula hotel around the world and we were expecting greatness here in Paris. Peninsula Paris delivered. Here is what we liked: 1. The building is a lovely old school Paris mansion beautifully redone with a complete update to all the modern features. The entry is cavernous and filled with marble. Impressive. 2. The hotel checked us in at 11:30am - no waiting. This after a 10 hour flight. Thanks again Peninsula. 3. Our junior suite was perfect for two persons. Lots of room with a large bath and huge closet. My wife loved the room’s soaking tub. Room 509 was quiet, night and day. The windows overlooking Boulevard Kleber were triple paned with wood shutters. 4. The breakfasts were sensational at LeLobby. Not cheap, but of the very highest quality. Obviously, the French pastries were in the best ever category. The egg dishes were huge and featured many ingredient options. 5. Every hotel staff member in every encounter was friendly, helpful and courteous. Several staff members actually learned my name after 2-3 days. 6. The room maids were so nice. They quickly brought every request such as extra bottled water. 7. The lower level pool and hot tub was fun although the men's steam room did not work. 8. Security was omnipresent. Subtle, but one could tell that many eyes were watching the entry and lobby. I felt secure. 9. The concierge team helped us with printing a document and provided helpful advice on area restaurants. 10. The only negative (and I mean only) was dinner at the Chinese restaurant. Overpriced for the poor quality food. On the other hand, their service was, you guessed it, great.
Why would anyone consider another Paris 5star hotel? We will keep visiting other Peninsula hotels in other cities and look forward to a return here.
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Date of stay: June 2022
Value
Location
Service
Room Tip:high floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Pimont, Directeur général at The Peninsula Paris
Responded Jun 30, 2022
Dear Madam, dear Sir, Thank you kindly for your wonderful feedback regarding your stay at The Peninsula Paris. It gives me so much pleasure to read of your wonderful experience. On behalf of the entire team, thank you again and I hope we have to pleasure to welcome you back with us soon. Best regards, Vincent Pimont - Managing Director The Peninsula Paris
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I recently visited Lili at The Peninsula Paris on a special day trip from London on Eurostar to celebrate my friends birthday, we specifically chose to come back to Paris to Lili as I had been before the pandemic and really enjoyed the setting and decoration. We had a very great welcome experience when we entered the hotel as I arrange a luxury Mercedes S class driver for the trip, everybody was very polite, respectful and welcoming in the entrance/lobby. I reached out to Idyalla at Lili who helped coordinate a few special requests to make it a memorisable visit, when we arrived everything I requested was there and my friend was very impressed with Lili. Our waiter Gao Marc was excellent also, very genuine, warm and professional at all times. The other staff also seemed professional. The quality of food was still good and authentic as my previous visits pre pandemic. My only suggestion is if there could be a larger dim sum selection as in the last they had more items or potentially of the peking duck to be available to order for half a duck as 1 whole duck is a lot of duck to eat for 2 people. Beside that it was a luxurious lunch in a beautiful palace that is always very special in my heart to visit when I am in Paris. I am already planning my next visit to The Peninsula Paris. Thank you again to the whole team.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Pimont, Directeur général at The Peninsula Paris
Responded Apr 10, 2023
Dear Madam, dear Sir, Thank you for taking the time to share your feedback with us. We are delighted that you enjoyed your visit at The Peninsula Paris and we will share your nice review with the team. Yours sincerely Vincent Pimont - Managing Director The Peninsula Paris
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From the start, the concierge team made a particularly detailed and attentive effort to set up several events during our stay, from transfer in the Rolls to a visit to the champagne region. All of their vendors and drivers were outstanding. There was one mixup for dinner, but they more than compensated with some very personal touches, clearly going out of their way to make the visit five star worthy. We want to thank Antoine in particular, although the entire staff was welcoming and on the mark every time.
We had a junior suite and it was full of technology and luxurious touches (love the toilets). The restaurants served amazing meals and I can’t say enough about the staff and how attentive they were. I will never stay at another hotel in Paris.
It’s not cheap but I felt like I was truly getting exactly what I was paying for. If you have the chance to stay at this hotel, don’t miss it. Truly the most well executed hotel experience I’ve ever experienced, from the Taj to the Four Seasons, the Peninsula in Paris takes the cake. Pun intended.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ThePeninsulaParis, Directeur général at The Peninsula Paris
Responded Feb 21, 2020
Dear Sir, dear Madam, We are so delighted to read your wonderful review of The Peninsula Paris. It is always a joy for the team to read how happy our guests are and how we managed exceed their expectations in terms of service. On behalf of the entire team here, thank you again and I hope we have to pleasure to welcome you back with us soon. Sincerely, Mauro Governato, General Manager - The Peninsula Paris
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We stayed at this beautiful hotel for 2 nights. For $2000/night, I expected services similar to Four Seasons. However, it fell short in the following areas. Room service prices were outlandish, Chicken consume soup for 40 Euros?! The restaurants are not digitally connected to the front desk. They have no ideas that the person making the reservation or dinning there is a hotel guest? I got a Tier 2 table at their Michelin rated restaurant for my wife’s birthday? The head waiter was polite but did not talk to us as he did to other guests perhaps thinking we were not guests until I charged the 560 Euro dinner to our room. I tried to change 220 CHF to Euros at FD, and 3 attendants spent more than 15 minutes figuring out what to do and how to do it? When I checked out I received a blank invoice via email?!
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Pimont, Directeur général at The Peninsula Paris
Responded Aug 9, 2023
Dear Madam, Dear Sir, First of all, we would like to thank you for taking the time to write a review of your experience at The Peninsula Paris. We are sorry to read that your experience did not live up to your expectations and we would like to apologize to you. Please be assured that your comments have been shared with the entire team and that we value our customers' feedback, which allows us to improve every day. Best Regards, Vincent Pimont - Managing Director The Peninsula Paris
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We stayed at this incredible hotel earlier this month for our wedding Anniversary. We normally stay at the Four Seasons George Cinq but decided to try the Peninsula this time. We are so glad that we did.
The Peninsula Paris exceeded our expectations. It is a palatial hotel that is located on a small, quiet street just 2 blocks from Arc de Triomphe and 1 block from Kleber Metro station.
Our Grande Deluxe room is very spacious, luxurious, and it has a large balcony overlooking other beautiful buildings including the Rafael hotel (see pic).
Breakfasts at the hotel are incredible. The signature bread basket is out of this world. The pain au chocolat and croissant are so crunchy and fresh (see pic). It is in a gorgeous courtyard for outdoor and a palatial room for in door dining.
The hotel has a special 1934 Rolls Royce that guests can reserve for short rides to the restaurants. We were able to get driven to our restaurant. It was so special to be driven around Arc de Triomphe in a vintage Rolls Royce. Thank you to Jeremy for driving us safely as it was not easy to navigate around Paris traffic with a 3 ton treasure :)
We appreciate the front desk staff who were very professional, friendly, and courteous. Itzlar Garcia, front desk manager, embodies what great service really is by being readily and proactively making our stay very enjoyable and comfortable. Thank you!
Peninsula Paris will now be our go to hotel in the City of Lights!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Pimont, Directeur général at The Peninsula Paris
Responded Sep 28, 2023
Dear Madam, dear Sir, Thank you very much for your comment. Please be assured that your congratulations have been shared with the entire team. We are delighted to read you enjoyed your time in our Palace, and hope to have the pleasure to welcoming you back very soon. Respectfully, Vincent Pimont - General Manager The Peninsula Paris
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We ended up staying in this property one night because our original hotel the Shangri -La was shut down due to no water. Anyway, the suite we were given was so elegant, modern and the bed was comfortable, it was a perfect set up for my husband and I and our daughter. She slept in the living room which was across the hallway from us and we also had a half bathroom. The bed was so comfortable and with the blackout drapes we overslept and almost missed our first Tour. Their welcome was so attentive and the suite was already waiting with champagne, macaroons and and Eiffel tower made of chocolate because it was my birthday. Rached the Director ro rooms was super helpful and attentive. This property is very close to many important sites. The only reason why we didn't stay here for the rest of the trip is because we promised our daughter to go back to the other hotel since we had a suite with a view of the Eiffel tower. But If we comeback to Paris we will for sure stay in this property.
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
Room Tip:Recommended to reserve a suite if available.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Pimont, Directeur général at The Peninsula Paris
Responded Oct 24, 2022
Dear Madam, Please allow me to thank you for taking the time to share your review after your visit. It is a pleasure to read you enjoyed your stay with us at the Peninsula Paris. We hope we will have the pleasure to welcome you back soon. Best regards, Vicent Pimont - Managing Director The Peninsula Paris
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Booked a suite and was not disappointed. You get what you pay for. The Peninsula have a great format for their suites with a wonderful bathroom, spacious dressing room and a well appointed bedroom with the finest bedding and pillows. Visited during French Open and everything was just perfect. A memorable breakfast that we didn’t want to end and so we took our third cup of tea / coffee outside! The staff went out of their way to assist. Love the electric scooters that whizz around Paris. Why can’t we have them in the UK??
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Date of stay: June 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ThePeninsulaParis, Responsable relations clients at The Peninsula Paris
Responded Jan 29, 2020
Dear Madam, dear Sir, Many thanks for your wonderful comments about your luxurious stay with us. I am happy to have read that you found your breakfast to be heavenly and that our team were flawless in their service. It gives us much happiness as it does you knowing that we are able to deliver upon all wishes. We hope to welcome you back to The City of Light soon. Sincerely, Geoffrey Lecomte, Guest Relations Director - The Peninsula Paris
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Very beautiful hotel, outstanding rooms and bathrooms, good location near the Champs Elysees but that’s about it. The breakfast is very expensive and only served “A La Carte”, there is no buffet, and, worst of all, there are no fruits available on the menu. The staff is terrible, the reservation manager Antony was completely useless and didn’t help us at all with our problem. The administration is not honest, they showed an offer on their website called “Indian Summer”, which included complimentary daily American breakfast for two during the time of our stay, but when we got there they said it was not available for us and didn’t give us any reasons for that. The swimming pool closes very early (before 22h the staff was already bothering and asking us to leave), which is unacceptable for this hotel category. Also, the shower box was leaking water beneath the door, making the bathroom floor completely wet after a bath. Last but not least, when we checked out they tried to charge us for some additional meals at the bar, which we didn’t take, and we had to ask them to correct the bill. I strongly recommend you to check your bills when checking out at this hotel.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Pimont, Directeur général at The Peninsula Paris
Responded Dec 11, 2023
Dear Madam, First of all, we would like to thank you for taking the time to write a review of your experience at The Peninsula Paris. Thank you also for the conversation your family had over the phone with our Director of Rooms earlier this week. As discussed with him, we look forward to welcoming you back next year. Please be assured that your comments have been shared with the entire team and that we value our customers' feedback, which allows us to improve every day. Best Regards, Vincent Pimont - Managing Director The Peninsula Paris
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Laguna Beach, California56 contributions34 helpful votes
Pls discuss your requirements directly with the hotel when making reservations. You will find them very helpful and your room will be ready for you went you arrive.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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