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About
4.0
#12 of 29 hotels in Canmore
Location
Cleanliness
Service
Value
Welcoming, clean and customer service-oriented, the Rocky Mountain Ski Lodge offers a variety of accommodation options from standard rooms to studio and apartment condominiums in Canmore, Alberta. All rooms have fridges, wireless Internet access and great mountain views. Enjoy amenities such as a Jacuzzi, sauna, laundry room, playground and barbecue. Convenient location in Canmore and 5 km (3 mi) from Banff National Park.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, French, Dutch, Filipino
Location
1711 Bow Valley Trail, Canmore, Alberta T1W 1L7 Canada
Rocky Mountain Ski Lodge
669 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Our family recently stayed here , 3 adults and one child . We stayed in a one bedroom loft . So we had kitchen , living room area , one full bathroom , one bedroom with queen bed and a loft with two double beds . Kitchen is very well stocked , we always had breakfast in room and dinner once . Whole place was clean . Beds were very comfortable . Fireplace was great for helping dry snow clothes near after a full day snowboarding . Train tracks are across the street and even though trains run all night we never heard them while sleeping , and I’m a light sleeper . Staff was very friendly . Very close to restaurants and stores . Only a 15 minute drive to Banff and a 50 minute drive to lake Louise . Views out all windows were lovely, mountains surround ! We will be back for certain . Very affordable . Having a room that big was great , all that space made for a relaxing time each night .
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from schitroda, Front Office Manager at Rocky Mountain Ski Lodge
Responded Jan 7, 2020
Dear Melodie H, Thank you for taking the time to provide us with your valuable feedback. I am glad to know that you found our services and amenities to your liking. Our location, being just outside of the Banff National park is quite convenient for exploration and this allows us to have comparable pricing with incredible views. We do take pride in providing great customer service and our staff works hard to create memories with our guests. It delights me to know that we were able to provide you a pleasant and comfortable stay. Look forward to having you with us soon. Best regards, Sahil Chitroda Front Office Manager Rocky Mountain Ski Lodge
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We came to Kananaskis for a hiking trip and after a busy day, we were pleased to find a great, affordable place to stay with a complete kitchen. We had a reservation, and upon arrival were were upgraded to a larger accomodation. We look forward to future returns.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sahil Chitroda, Guest Services / Front Office at Rocky Mountain Ski Lodge
Responded Jul 17, 2020
Dear marni865, Thank you for taking the time to provide us with your valuable feedback. I am glad to know that you found our services and amenities to your liking. We do take pride in providing great customer service and it makes me happy to know that we were able to provide you a pleasant and comfortable stay. Look forward to having you with us soon. Best regards, Sahil Chitroda Front Office Manager Rocky Mountain Ski Lodge
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We've stayed here before and every time is as good or better than the last. We always try to get a room here before looking anywhere else in Canmore. If you want great service, clean rooms and amenities like microwave, toasters and fridges, you can't go wrong here
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Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sahil Chitroda, Guest Services / Front Office at Rocky Mountain Ski Lodge
Responded Feb 24, 2020
Dear Z6807ZQandrewm, Thank you for taking the time to provide your valuable feedback of your recent stay with us. I'm delighted to know you enjoyed your stay with us and we surely appreciate you mentioning our staff as well. Our team works hard to create special memories for our guests and we always love to hear when our guests have a wonderful experience. Look forward to having you with us soon. Best regards, Sahil Chitroda Front Office Manager Rocky Mountain Ski Lodge
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We rented a little studio and it was not clean. We had brought our own products to disinfect during COVID-19 and thank goodness we did. The walls were dirty, the floors were dirty, the stove, refrigerator and microwave were dirty. We had to clean the whole place when we got in. There is no dishwasher so you know that the dishes were not sanitized either. It just felt like they didn't much care about COVID-19 protocol. It was noisy, no balcony or outdoor space to sit so we felt like we were in a bunker. Spend the extra $100 and go somewhere else.
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Date of stay: July 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sahil Chitroda, Guest Services / Front Office at Rocky Mountain Ski Lodge
Responded Sep 14, 2020
Dear insearchofgoodfood19, Thank you for taking the time to provide us with your valuable feedback. Please accept my apologies for any inconveniences caused during your stay. I understand that you found our facilities not up to the standards. I can imagine your frustrations and I hope you informed the front desk about the same. However I can assure you these are not our standards and this was a one off incident as we take cleaning and sanitizing our property seriously especially with the current pandemic. Once again my apologies and appreciate your feedback as we will use this to improve ourselves in the future. Best regards, Sahil Chitroda Front Office Manager Rocky Mountain Ski Lodge
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This is a great property. The beds are very comfortable, room is clean, and they give you lots of towels. The hot tub and sauna are the highlight of our stay. We sometimes travel with a small dog and the hotel provides a bed, dish and toy and there is lots of space to walk her. Staff is always friendly and very helpful. It is our favorite place to stay when we visit Canmore.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sahil Chitroda, Guest Services / Front Office at Rocky Mountain Ski Lodge
Responded Feb 27, 2020
Thank you for taking the time to review your recent stay at our hotel. I am delighted to see that you found us to be a great property and that you enjoyed all of the amenities we have to offer.
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First off, the location of this hotel is very ideal. We walked to downtown Canmore a few times. It is very convenient for getting around, and getting out of town if you want to head to Banff or back towards Calgary.
We stayed in the one bedroom studio suite. What we discovered when we got there was that we think the hotel acquired this separate building recently. It is not part of the original complex. It almost seemed as though we were able to book it due to overflow at the hotel (maybe because it was a long weekend) because we were the only ones staying there.
The suite was very cute. Small, but exactly what you would expect from a one bedroom. It had it's own private entrance to the outside and was extremely private. It had a full kitchen which was wonderful as we had brought all our own food and were able to make many of our own meals. We had our two dogs with us, so the private entrance made it convenient for taking them outside. When we booked online, it stated that all rooms have air conditioning......I can assure you this room did NOT and there was 30+ heat that weekend. Thank goodness they at least provided us with a fan.
We found a few items in the room that were left behind by other guests which we found a bit disgusting, although they were in places that a person wouldn't normally look, so apparently the cleaners hadn't either (this is what happens when you have dogs, going after dog toys).
Also, at check in we were to be provided a dog bed and toys for EACH dog. They were aware we had two, but were only provided with one. And the bed was not a bed at all.....incredibly thin and I am sure uncomfortable.
Just make sure to triple confirm with them what you are getting so there are no surprises.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sahil Chitroda, Guest Services / Front Office at Rocky Mountain Ski Lodge
Responded Aug 28, 2021
Dear C72DM, Thank you for taking the time to provide us with your valuable feedback. I am glad to know that you found our convenient location, rooms and its amenities to your liking. I am very sorry to hear that you were disappointed with a couple things and I do hope that you brought your concerns to hotel staff whilst staying at the property so we could swiftly resolve them. I am happy to know that we were able to provide you a pleasant and comfortable stay otherwise. Once again my apologies for any inconveniences and appreciate your support. Best regards, Sahil Chitroda Front Office Manager Rocky Mountain Ski Lodge
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The two bedroom unit with kitchenette was extremely spacious for the three of us. It had one full bath and 1/2 bath and the two bedrooms were separated on either end of the unit. The entire unit including the kitchenette was very clean. Each bedroom has an air conditioning unit. Double patio doors lead to the outside patio. For extended stays this unit is ideal. The location is very convenient with great views.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sahil Chitroda, Guest Services / Front Office at Rocky Mountain Ski Lodge
Responded Jul 2, 2021
Dear 979roxyh, Thank you for taking the time to provide us with your valuable feedback. I am glad to know that you found our services and amenities to your liking. We do take pride in providing great customer service and it makes me happy to know that we were able to provide you a pleasant and comfortable stay. Look forward to having you with us soon. Best regards, Sahil Chitroda Front Office Manager Rocky Mountain Ski Lodge
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My fiancee and I enjoyed our stay at the rocky mountain ski lodge very much . The staff were extremely friendly, extremely helpful , and very dedicated to providing their guests the best experience . Our room was emaculate and the beds were very comfortable. We had a wonderful nights sleep. I loved the complimentary kind bars . I have a sensitivity to gluten and loved receiving a surprise treat I could eat . The hot tub was excellent , just the right temperature with an amazing mountain view .
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Date of stay: February 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from schitroda, Front Office Manager at Rocky Mountain Ski Lodge
Responded Feb 18, 2020
Dear Davina D, Thank you for taking the time to provide your valuable feedback of your recent stay with us. I'm delighted to know you enjoyed your stay with us and we surely appreciate you mentioning our staff as well. Our team works hard to create special memories for our guests and we always love to hear when our guests have a wonderful experience. Look forward to having you with us soon. Best regards, Sahil Chitroda Front Office Manager Rocky Mountain Ski Lodge
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Located between the freeway and the railway, about 20min walking from town, this old motel has been renovated more than 10 years ago. It is now owned by a Banff chain and lost the personalized welcome we had in the past, and a reinvestment is lagging. Prices sky rocketed with Covid19. The self contained room at 89 in February is know 119. The call center refused to give us the 25% discount offered by email to former customers, as we did not have the Code at hand. We stayed elsewhere with much better welcomeand conditions.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sahil Chitroda, Guest Services / Front Office at Rocky Mountain Ski Lodge
Responded Jun 17, 2020
Dear longtravel09, Thank you for taking the time to provide your valuable feedback of your recent stay with us. I am sorry to hear that you did not find our pricing to your liking. As our returning guests and seasoned travelers, I'm sure you must be aware that usually our June prices are over $209 a night and our prices do fluctuate based on the occupancy. My apologies that our reservations team was unable to provide you the discount based on the code. Please feel free to contact us directly to grab the code if it isn't handy. Please be rest assured that I will take this feedback to improve ourselves for the future and hopefully we can host you sometime soon in the future. Best regards, Sahil Chitroda Front Office Manager Rocky Mountain Ski Lodge
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Stayed here one evening for our final night in Alberta last spring. We enjoyed our decent sized room with comfortable bed. I particularly liked the hot tub in the middle of the lodge. Was great to unwind after spending the day hiking in Banff. Many great eateries to choose from near by and the town centre is about a 15 minute walk away from the hotel. We would definitely check out the Rocky Mountain Ski Lodge on our next visit to the area.
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Date of stay: April 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from schitroda, Front Office Manager at Rocky Mountain Ski Lodge
Responded Jan 24, 2020
Dear Grizinator, Thank you for taking the time to provide us with your valuable feedback. I am glad to know that you found our services and amenities to your liking. We do take pride in providing great customer service and it makes me happy to know that we were able to provide you a pleasant and comfortable stay. Look forward to having you with us soon. Best regards, Sahil Chitroda Front Office Manager Rocky Mountain Ski Lodge
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Hi Michelle T,
Thank you for your question. Unfortunately, we do not offer any DVD players. We do however have some HDMI cables upon request at the Front Desk, so you could use this to connect a laptop to the TV for example.
If you have any other questions, please do not hesitate to reach out to us directly.
Warm Regards,
Team Canmore Rocky Mountain Ski Lodge
Hi lovehtebeachsand,
Unfortunately this platform does not allow us to share contact details, but you can find our details on our website canmoreskilodge
We hope this helps.
Kind Regards,
Team Rocky Mountain Ski Lodge
Hi Cruiser61130782652,
Check-in time starts from 4:00PM. Please reach out to us directly to discuss the options.
Kind Regards,
Team Canmore Rocky Mountain Ski Lodge
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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