The Burntwood Hotel
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About
Welcome to The Burntwood Hotel, your Thompson “home away from home.” The Burntwood Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Free wifi is offered to guests, and rooms at The Burntwood Hotel offer air conditioning.
During your stay, take advantage of some of the amenities offered, including 24 hour front desk, a concierge, and room service. Guests of The Burntwood Hotel are also welcome to enjoy a pool and a restaurant, located on site. For travellers arriving by car, free parking is available.
If you are looking for a good pub, you may want to check out Northern Inn & Steak House, Paint Lake Lodge, or Pub55 while staying at The Burntwood Hotel.
Best of all, The Burntwood Hotel makes it easy to experience some great Thompson attractions like Wolf Mural, which is a popular architectural building.
The Burntwood Hotel puts the best of Thompson at your fingertips, making your stay both relaxing and enjoyable.
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This was only Our first night and was all within about four hours, I want to curl up into a fetal position, rock myself and cry!
I don't dare check out the pool!
I hesitate to say I look forward to what's in store for day number two!
"Two sad ladies in one badly BURNTwood Hotel" #bazinga
I could go on and on, but I think you get the picture. One star, only because I can't do half of one! Plan ahead, or sleep in your vehicle at the Safeway parking lot!
Bad enough and then we went to the pool. The water was cold, the hot tub while filled with what can charitably be called water was not operating and a kiddies pool sat empty with huge rust stains on the liner. The walls had large dark stains in several places and the emergency out door exit was covered in ice, not frost, ice. While I did not try to open the alarmed door, I have serious doubts that it would open if needed.
Fast forward 2 hours. My young son and I go down the hall to go to the parking lot. I heard no fewer than 4 loud drunken arguments through the doors including one which featured a woman screaming that she was being hit. I informed the desk on my way out. I also told the desk clerk that the people in the room next to ours continued to yell and scream. I told the clerk that I wanted a different room. I was promised one.
An hour later my son and I returned. The yelling next door continued unabated. During my absence, my wife had spoken to the front desk clerk about this who told her that hotel security couldn't do anything about it. My wife suggested contacting the RCMP which apparently they did. The clerk also informed my wife that they only room they had for us to move into was one with a single bed. Fortunately by now our e=neighbours had been removed or passed out.
When I went to check out I asked the clerk, a woman I had seen on past stays where the owner could be contacted. She told me he lived down south and could not be contacted. I asked her if there was any plans in the works to renovate this once nice hotel and she informed me that the short answer was no..
Having spent nearly 10 minutes waiting to check out and to speak to the clerk we proceeded on to the Grapes Restaurant for which we had a coupon from the hotel for a complimentary (minus beverages) breakfast until 11:00 a.m. I arrived at 11:02 and was informed by first the waitress and then the manager that breakfast was over.
I asked that the manager speak to the hotel clerk about this as the hotel PAYS THE RESTAURANT for the meals but n spite of her best efforts, I was not provided with a breakfast after all the bull S*&t I had gone through. I asked to speak to the owner of the Grapes Restaurant and was informed that he was in a large Asian country and that was that.
I can not suggest strongly enough that no one ever venture into this nightmare of an establishment.
The staff is poorly trained, the hotel dark, dingy dirty and in an advanced stage of disrepair with an absentee landlord who obviously has decided to simply collect as much cash as he can before the place is closed by the health department. The entrance both outside and in the foyer can not see me to be cleared of intoxicated individuals making going in quite intimidating for my 5 year old son. WHAT A DUMP!!!!
"Spend the extra couple of dollars to stay at a big brand hotel like the Days Inn, Quality Inn, or Best Western."Read full review
"Take the advice of Tripadvisor or Expedia and go to one of the places they suggest."Read full review
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