Frequently Asked Questions

To obtain a copy of your transcript, please visit the Registrar website or contact the Office of the University Registrar at registrar@nyu.edu or call 212-998-4280. 

Degree and Enrollment Verification services are offered through the University Registrar. You can find the process outlined on their website here. You may also contact the Office of the University Registrar directly at 212-998-4280 or academic.records@nyu.edu.

For information about your diploma, please contact Graduation Services in the Office of the Registrar at 212-998-4260 or at graduation@nyu.edu.

To update any biographical information not included in the Contact Information Update Form, including name or gender, please email alumni.info@nyu.edu and we'll be sure the update is changed in our system.

We love being in touch with alumni and always aim to provide the best service experience to help you stay connected with NYU. Unfortunately, we cannot accommodate unscheduled, drop-in visits at our alumni office at 115 5th Avenue. For assistance, please email alumni.info@nyu.edu or call 212-998-6912 and a member of our team will assist you as soon as possible.

The Office of Alumni Relations maintains a Preference Center, where alumni may select which kinds of emails they want to receive (from alumni club invitations to school communications and newsletters), or allows alumni to opt out entirely. Because we have over 650,000 alumni, our email system uses the preferred email address on file with our office to verify each user and ensure we update the correct record. When trying to access the Preference Center, users will rarely get stuck in a loop; it usually happens if certain browser privacy settings prevent the system from verification or if you enter an email other than the active, preferred email in our system. If you would like to update your email preferences, or unsubscribe, and have any trouble doing so, please email alumni.info@nyu.edu and we'd be happy to assist you.

The Office of Alumni Relations maintains a Preference Center, where alumni may select which kinds of emails they want to receive (from alumni club invitations to school communications and newsletters). First, we recommend reviewing your current preferences to ensure you are signed up for the communications you want to receive. We also recommend adding our sending address, info@email.go.alumni.nyu, to avoid having emails sent from our system avoid being marked promotional or spam.

To update your contact information visit nyualumni.com/address-change. 

All alumni are eligible for an Alumni Card that gives you discounts on entertainment, dining, travel, transportation, shopping, financial services, insurance, and more. If you need a new or replacement physical card, you can request one here. Replacement cards are mailed quarterly.

You can access many of the benefits of the Alumni Card online, and print an NYU Alumni Card, via PerksConnect. To access PerksConnect, visit nyualumni.perksconnection.com > click “Activate Your Account Now” (top right) > enter Group Code: NYUAlumni > and complete sign up.

Please note, the Alumni Card is not a University ID and may not be used to access University buildings.

Unfortunately, the Alumni Card is not a University ID and may not be used to access University buildings. Because our Washington Square campus is in and of the city, space is at a premium and is reserved for use by current students. Details of campus access (which may require valid photo ID)—including Bobst Library and the athletic centers, access to the Kimmel Center and Campus Transportation, and access to the Wasserman Center for Career Development—are available on their respective websites. 

All alumni are entitled to an NYU Alumni Card, regardless of their status as a donor. There is no initial or annual fee to receive the card and it does not expire.  

Any person who has earned at least 13 credits in a matriculated (degree seeking) program at the University is considered part of the NYU alumni community and eligible to access certain benefits offered, including invitations to most alumni events and access to the Alumni PerksConnect App. Unfortunately, access to NYU Global Homeis limited to those who have graduated from a matriculated program.  

NYU alumni enjoy discounts on full-priced apparel and gifts at our Campus Bookstore or online shop. If you would like to shop in-store, you must present your Alumni ID in order to receive the alumni discount. Alternatively, if you’d like to shop online, you may email alumni.benefits@nyu.edu to receive a discount code.
Sale items are not eligible for additional discounts and other restrictions may apply.

Additionally, Alumni also receive an educational discount or pricing on Dell and Lenovo laptops, Apple computers, iPads, AppleCare Warranties, and in-store services at the Campus Computer Store. Prices shown on the website and in-store are reflective of the discount. Items purchased at the Campus Computer Store or online at the educational rate are not eligible for additional discounts.

All alumni have an NYU NetID and an N Number (or university ID).

Your NetID is a combination of your initials and a few random numbers, e.g., abc123. Your NetID is your username for all NYU online services, including your NYUHome account, ALBERT, NYU wi-fi, as well as is the prefix for your NYU email address (example: abc123@nyu.edu). 

Your NetID is different from your N Number (sometimes calld the university ID), which is also printed on your NYUCard, but is a longer string of numbers and starts with an "N."

To learn more about these IDs, click here.

The best way to get involved with an NYU Alumni Club is to attend an upcoming event.

You can view a full list of Alumni Clubs, and their upcoming events, here.  Each club has a page that lists their contact information, current leadership, and upcoming events. 

If you are interested in a region-based Alumni Club, you can update your contact information to be placed on the mailing list of your local club. If you are interested in an affinity club, you can opt-in to receive club communications via our online preference center. 

We are thrilled that you are interested in volunteering with our NYU Alumni Association. Click here to view and inquire about our alumni volunteer opportunities.

The best way to reach our alumni is to post your opportunities on NYU Handshake, a free online employment listing site used by undergraduate and graduate students, as well as alumni. If you have questions about the process, you can reach the recruitment team at the Wasserman Center for Career Development by emailing them at recruitment@nyu.edu.

The NYU Wasserman Center is committed to assisting NYU alumni with their career development after graduation. They offer general career services to alumni from eligible NYU schools, which include:

• Career coaching

• In-person and virtual professional development events

• Access to online job postings and career resources through Handshake

You can learn more about their specific services by visiting their website. If you have any questions related to career development for alumni, you may also email them at career.alumni@nyu.edu.

Access to Handshake is provided to alumni from eligible NYU schools. To create an account or login to Handshake, you need to use your NYU NetID credentials (Single Sign On). If you do not have a NYU NetID or need to regain access to your NYU home account, please follow these steps for NetID retrieval.

Once you’ve received access, you can use your NetID email address to set up your Handshake account through Wasserman. 

For details on the career services available to you from the Wasserman Center for Career Development, you may also visit their alumni career services website.

Please note that we only post events to our website and/or social media that are sponsored by New York University or our benefits partners. If you would like to reach out to the alumni community on your own, you may do so by posting through the official NYU Alumni LinkedIn group. Additionally, if you plan to promote your event on Twitter, you may use the hashtags #NYUAlumni and #ForeverViolet in your tweet to gain the attention of our online alumni community.