Ryan Griffith

Strategic alignment across product and field is complex and not easy to get right, but it's a pleasure to work alongside Brett Crane, Trevor Jett (Childers), and Jarod Greene. It's wonderful to be in conversation with them, sharing what we have learned, in this webinar: https://lnkd.in/gc-qp7Hk

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Two things I’ve seen the best PMs do really well: 1. Creating hype: They get everyone in the organization excited about any initiative and align xfn teams. 2. Open-mindedness: They don’t get too attached to a specific idea. Instead, they take a step back, view things objectively, and obsessively gather feedback from as many people as possible. Kevin Anderson is one such awesome PM who has a genuine curiosity and infectious passion for Experimentation. I had a fireside chat with Kevin last week hosted by Statsig, where we discussed various topics, including the latest trends in experimentation, build vs. buy, reducing friction, measuring success, and so many insightful anecdotes that you can check out here: https://lnkd.in/gRgi4KDd #productmanagement #experimentation #data

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“If there is no clear owner, then it’s the PM that owns it.” I sat down with Esteban Contreras from #ProductState to discuss Product leadership, or Prioritization process at Productboard. We also dug into the concept of Extreme Ownership, which is a principle I firmly believe in. Read more: https://lnkd.in/eVN47mWn #productmanagement #productexcellence #ownership

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We are in a consultancy bubble. Currently, clients pay software agencies to build their products, often leading to failures because clients hold all the leverage. Consultancy firms must cover their backs to avoid financial loss, resulting in high margins due to "difficult stakeholders." I hope that soon, clients will realize that successful products require more than just outsourcing development. I hope they will understand that punishing agencies for mistakes or threatening to leave isn't productive. I hope that eventually, clients will hire individuals who share their vision, provide them with resources and flexibility, and take on the associated risks. I hope that this shift will allow product professionals to focus on the product itself, rather than navigating internal politics. I hope.

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Ever wonder how to make users fall in love with your product at first click? 💘 Dive into my latest post, "UX Design and Onboarding Strategies for Explosive Growth," where I spill the beans on creating a user experience so smooth, it’s practically butter. 🧈 #ProductLedGrowth #PLG #UXDesign #UserOnboarding

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Clair Brings Earned Wage Access To Gusto Clients Earned wage access fintech Clair has partnered with payroll, benefits, and HR management solutions company Gusto. Under the agreement, employees at many of Gusto’s 300,000 supported businesses will be offered access to On-Demand Pay via Gusto Wallet. Gusto is Clair’s first partner to announce participation in the new embedded EWA product. Embedded earned wage access provider Clair and payroll, benefits, and HR management solutions company Gusto are teaming up this week. The partnership will allow Gusto to offer earned wage access (EWA) to their small business clients. Founded in 2019, Clair offers an embeddable EWA tool. Clair’s clients, which include Trinet, 7Shifts, syncHR, use the EWA tool to help their combined 12,000 business customers offer their employees earlier access to their paychecks with no interest. Once employees set up a Clair spending account, they can receive a paycheck advance at any time for hours they’ve already worked. Clair offers end users banking services powered by Pathward, N.A., including a virtual and physical Mastercard debit card, access to fee-free ATMs, and does not charge monthly service fees or require a minimum balance. “Emergency expenses often arise and employees need a secure and convenient way to cover those unexpected costs,” said General Manager and Head of Product at Gusto’s Members business unit Dan Loomis. “Due to these needs, we decided to add an on-demand pay offering to Gusto Wallet and knew it would be crucial to find the right partner to bring it to life in a seamless, compliant way. We evaluated all the major players in the EWA space and Clair stood out as our ideal partner, bringing both the compliance framework and technical capabilities we need to offer wage advances right inside our existing app. We’re proud of this industry-leading collaboration that expands the possibilities of embedded financial wellness benefits.” Under today’s partnership, employees at many of Gusto’s 300,000 supported businesses will be offered access to sign up for On-Demand Pay via Gusto Wallet. The company anticipates the move will help employees increase prosperity by delivering not only earlier access to their pay, but also to financial and work productivity tools. Gusto is Clair’s first partner to announce participation in the new embedded EWA product. Gusto was founded in 2011. Originally known as ZenPayroll, Gusto provides a cloud-based payroll, benefits, and HR management solution. The company’s tools help businesses with things like time and attendance, hiring and onboarding, talent management, and more. Company co-founder Joshua Reeves is CEO. Photo by Karolina Kaboompics The post Clair Brings Earned Wage Access To Gusto Clients appeared first on Finovate. https://lnkd.in/gTVkNfYH via Finovate https://finovate.com/ July 16, 2024 at 07:19PM

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Founders, if you hire someone junior as your first PMM And expect them to do EVERYTHING You NEED to Invest in their development It’s been about a year since I started a job board for founding PMM roles. Since then I've seen 545 founding PMM job openings. The titles being offered were: ➡️ 366 “Product Marketing Managers” ➡️ 114 “Senior Product Marketing Managers” ➡️  Only 65 were for something like Principal, Leader, or Director Although many of the PMM job descriptions asked for 5+ years experience. It’s likely that they’ll end up hiring someone more junior. I see this all the time. Even still. The average PMM with a few years experience hasn’t had the chance to do everything listed in this example job description. And believe me, most job postings look like this. For many founding PMMs, a lot of the job is brand new. Not to mention: 🚨 Nobody else in the company has product marketing experience 🚨 You don’t have the time to personally coach them 🚨 They are getting hammered with requests 🚨 They have zero influence across the company The odds are stacked against them. And your product marketing function too. I understand that not every startup can afford to hire an experienced product marketing leader as their founding PMM. Even if you have the budget, they’re hard to find. But you CAN afford to provide them with the three Cs: ⚡️ Coaching ⚡️ Courses ⚡️ Communities A hungry PMM, paired with the right support network and resources, can make a big impact at an early-stage startup. You’re not only investing in their personal growth But the success of your product marketing function Which can make or break your business.

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Great perspective and reminder on fundamentals of successful teams, thanks Sam Wettling, Keith Swiderski at Zilker Trail Consulting Disclaimer: Sam's been my "part therapist" since 2010 through guitar jam sessions 🎸🤘 Fifteen years into my career, I'm still astonished by how leaders in groups, big and small, are rowing in different 👈😕👉 directions despite best intentions. We're always missing out when product and marketing efforts are misaligned. Analytics, Partnerships, BizDev, Sales, CS, they're all part of the same unit from the customer's perspective. Just like a kid asking both parents and getting different answers 🤷‍♂️, customers can smell dissent a mile away as soon as more than one team engages with them. I particularly liked the simplicity of your GPS (goals, problems, solutions) workshop model and the safe space provided to openly discuss challenges. More often than acceptable, solutions don't solve problems that matter and problems being solved don't support the goals. Even more common in my experience is the absence of clear goals ⛳ Most companies I've engaged with or joined have needed a major upgrade in: 📐 Defining metrics that matter in their problem space (value vs. vanity) 📈 Setting and tracking goals that support desired outcomes (funding, profitability, growth, talent retention, ...) 📢 Communicating, evaluating and adapting to progress toward goals "Aren't we already aligned to our goals?" I often hear when asking the simplest questions. "No, seemingly not. Here's how it's manifesting... frustrated/overworked staff, mediocre NPS, limited internal and external feedback, the list of symptoms goes on. True leaders take the bull by the horns, roll up their sleeves and fight complacency in those situations. Then, you have a working team and system that can honestly achieve whatever they put their efforts to. Although, I suggest rolling up sleeves first 🐂🤕

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🔥Hot Take for PMs: Please don't hand me a solution to a problem. Instead, focus on detailing the problem and help me understand the why. We will ideate and find a solution together. Next week, in our first episode of ⚫️Bounce, Claire and I continue to unpack the PD + PM working relationship. Buckle up. Subscribe today - links in comments 👇

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When launching a new product I see alot of product managers wait until they're asked "how it's going", before thinking about what their metrics of success are. This is something that I learned as a new product manager when trying to get funding for my first product. Think about the metrics that are important both your company, as well as what is going delight the customer to the point that they're publicly championing your products and organization. #productmanagement #GTM #productlaunch #launchstrategy

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If you've heard me talk about some of my personal favorite Circle customers (not just because they're amazing customers & partners, but because I personally value their communities) -- you've heard me mentioned Good Inside & Exit Five. Both of them are hiring right now, and can't recommend their businesses and humans that work there enough. Community Product Manager role @ GoodInside 👉 https://lnkd.in/e8W4i4_S Operations Assistant @ ExitFive 👉 https://lnkd.in/ekTbKNH6 P.S. If you work in B2B marketing and aren't part of ExitFive, you're missing out. Check them out: https://www.exitfive.com/ P.S. If you're a parent or soon to be parent, you should check out GoodInside: https://lnkd.in/eXfZsdTu

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Reader feedback for my latest post about how to use AI and my PRD template to never have to write a PRD from scratch again. Read the full post here: https://lnkd.in/eJjVXJUJ

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Normally I'm a huge, huge fan of John Cutler and his newsletter, which you *should* subscribe to if you want to learn how to be an effective dev or PM. However, his missive yesterday is off the mark. What he's observing is 100% a failure of leadership. People can blame the tools all they want, but if you're not creating a culture that supports these principles they go nowhere. https://lnkd.in/gdCg3-VR #PMI #softwaredevelopment #productmanagement #agile

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I've been overwhelmed by the positive responses and requests to chat since sharing insights on my experience exploring the world of fractional. This week I'm diving a littler deeper into this topic by applying a product-market fit framework I discovered through Lenny's Newsletter. Spoiler: I need to pivot. I love me a framework that actually clarifies my thinking. I'm keeping this one in my back-pocket for the next time I get to build a 0-to-1 product. #Fractional #ProductMarketFit #ProductManagement #CareerOptionality

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Check out this great read from Pendo.io on how to lean into becoming a more data drive Internal Product Manager including the importance of treating internal stakeholders as customers. #product #delivery #value

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In my weekly conversations with product leaders, the desire for impactful PM-driven training often surfaces, highlighting a real need to empower teams. Hoda Mehr, our CEO at Products That Count, shares her thoughts below. 🤔 Here’s a question for all you product management pros out there: What kind of training do you think makes the biggest difference in accelerating a PM's career? #ProductManagement #ProfessionalGrowth #ProductCareers #ProductsThatCount

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There are so many sources of information out there for product managers on their job hunt that it can be overwhelming. One of the best that I've found is Ari Janover's page over at: https://lnkd.in/g_-8kuVg Ari is about as thoughtful and genuine person that you'll talk with and he knows how to cut to the chase and provide you with solid information whether you're a seasoned pro, looking to give new life to your search and an apiring product manager who is looking for that first opportunity. Check out his page and newsletter. I'm using his thoughts about creating a Bespoke Resume to help facilitate the conversations that I'm having with companies. Thanks, Ari! #productmanagement

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Startup People Leadership comms 101 (survey fatigue edition) We were chatting about survey fatigue in the Open Org Community Slack last week, and it struck me that a lot of people leaders who were encountering survey fatigue look for resolutions here first: - Tweaking cadence - Tweaking number of questions - Tweaking type of questions It's rarely about this. If people aren't responding, it's usually because they: 🤷‍♀️ don't know what the point of it is “wtf is this for?” 🤦‍♂️ no longer trust that anything will be actioned after “here we go again…” So it’s not really about tweaking your questions and cadence It's about closing the loop: 📢 Transparent comms ⚡ Actioning your follow up. Closing the loop = trust and Trust => Engagement A simple blueprint to do it better: //up front comms - We're doing this {survey/pulse} - Here's why and what you can expect to happen next {run survey/pulse} //post-survey comms - Here's the result - Here's all the things we could do - Here's the things we are doing and these are things we’re not doing and why we made that prioritisation. {action things you said you’d do} //impact comms - Here’s what we did - Did that improve things? - Ok next up… This way of doing things builds trust because you are: 👉 Being transparent about the results 👉 Being transparent about the decision-making/prioritisation process 👉 Being accountable and showing integrity by saying what you'll do and then doing what you'll say. Close the loop FTW. If you're a people person tearing your hair out about this now... drop me DM and let's ☕ or... if you want to try a different approach to surveys entirely (another lever), Check out our playbook on Survey Fatigue alts: https://lnkd.in/eujKTBpv

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