Douglas Marks, CHA

U.S. hotel performance surged with the help of the total solar eclipse, as reported by CoStar for the second week of April: - Occupancy: 65.8% (+2.8%) - ADR: $160.20 (+2.9%) - RevPAR: $105.48 (+5.8%) Philadelphia led the Top 25 Markets with significant increases in occupancy (+23.2%) and RevPAR (+45.7%), driven by WrestleMania 40. Dallas, along the eclipse's path, saw notable gains in ADR (+20.1%) and RevPAR (+38.8%). https://lnkd.in/eqCZHViV #HARDY #TheHardyGroyup #HotelPerformance #SolarEclipse #Hospitality #Hotel #April #Data #Analytics #Urban #Travel #Tourism

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A great coach or consultant knows how to say no to business where they don't have the requisite expertise.

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#Hotels + #resorts have a wide variety of #guests—from #spa goers, to golfers, to skiers—and being able to truly *understand* who they are is vital to delivering delightful, hyper-targeted experiences (which drive more return visits & direct #bookings.) With Ascent360, our clients are able to achieve this (& more!) thanks to our ability to ingest, #enrich and unify all their #data from multiple systems, such as PMS, Reservation & Ticketing to give them a comprehensive, 360-degree view of every guest. #HospitalityMarketing #Marketing #CDP #CustomerDataPlatform #TargetedMarketing #Segmentation #OmnichannelMarketing #Automation #PMS #POS

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Does your hotel’s onboarding process set new hires up for long term success? A housekeeper onboarding experience isn’t limited to just their first day on the job — in fact, it starts long before a new hire’s first day. Download this checklist to audit your current onboarding procedures before, during, and after your new hire’s first shift to improve retention rates, employee engagement, and guest experiences: https://hubs.ly/Q02y-Gfk0

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Meetings Matter, here’s the 5 factors to a productive meeting!🎉 Watch until the end 👀 Comment “confetti” to get my Meetings Matter template for FREE👇🏻 Tag 2 friends that need to hear this🗣️ #meetingsmatter #leadership #culture #leadershiptips #meetings #culturechange #confetticulture —— If this was helpful repost to help others ↗️ For more culture content like this, I’m James Ferguson let’s connect!🎉

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Action with no hesitation; This is a great example of what paying close attention to a task with unfortunate small junior moves results in vs Blunt ACTION and clarity of the end result. In short, get up, produce and make some action that will have beneficial results to yourself or your company. This is the kinda mindset you need. Whether your action fails or not.. it’s all about how hard you tried and what you were willing to do to make action and standout from the rest. Working on any task; doesn’t require a lot of validation, due diligence or accountability. If there’s a clear cut task - make sure your brief and to the point with no song or dance. That’s a wrap Lock n load

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In today's #hospitality it is crucial to have a solid onboarding and ongoing development for your team members... retention and being part of a cultural family is critical to the success of your hotel. #coachingculture #coaching Hayato Nogaki

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Join in our Board meeting listening section next Wednesday! Details are below.

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For the three months ended March 31, system-wide comparable RevPAR increased 2% compared to the same period in 2023 due to increases in both occupancy and ADR, and management and franchise fee revenues increased 14.4% compared to the same period in 2023. #hospitalitynews #hilton #hotels #travel

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Change is so rapid today that leaders must do more than stay the course to be successful. If they aren’t nimble and ready to adapt, they won’t survive. The key is to learn how to leadershift. #jorhospitalitysolutions #leadership #leadershift #changeisnotanoption https://lnkd.in/eP8FmGgu

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The American hotel industry is undergoing a significant transformation post-pandemic, as highlighted in this thought-provoking NPR article: https://lnkd.in/eDR6tivt Key takeaways: 1. 🏨 Hotels are operating with fewer staff due to increased efficiency and changing guest preferences. 2. 🌴 "Bleisure" travel, a blend of business and leisure, is on the rise as remote work becomes more prevalent. 3. 📈 Despite the challenges, major hotel chains are seeing their stock prices surge to record highs. 4. 🏗️ However, fewer people are buying and building new hotels due to high costs and stricter lending practices. At Lodgeur, we believe that furnished apartments within multi-family housing (MFH) assets offer a unique advantage in this evolving landscape. While hotels are typically designed for a specific use case, MFH assets can be adapted for stays of any length, from short-term "bleisure" trips to extended stays. This versatility allows us to cater to a wide range of guest needs and preferences, whether they're seeking a temporary home for a work project or a comfortable base for a longer vacation. Our furnished apartments provide the flexibility and amenities that modern travelers desire, all within the comfort and privacy of a residential setting. Moreover, as hotel construction slows down due to economic challenges, furnished apartments in MFH assets can help meet the growing demand for accommodation options that bridge the gap between traditional hotels and long-term rentals. As the hospitality industry continues to adapt to the post-pandemic reality, we at Lodgeur remain committed to leveraging the flexibility of MFH assets to provide exceptional furnished apartment experiences for our guests. #Hospitality #FurnishedApartments #BleisureTravel #MFHAssets #Lodgeur

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Hyatt House vs. Hyatt Place: Which Is Right for Your Trip? Both offer accommodations suited for family and business travel, but Hyatt House wins on long-term stays. World of Hyatt members can earn and redeem points at more than 1,300 hotels across more than 25 different brands within the greater Hyatt portfolio. Two popular brands among the Hyatt portfolio are Hyatt Place and Hyatt House. These two brands sound similar — and in many ways, they are. Both Hyatt Place and Hyatt House are mid-tier properties welcoming business and leisure travelers, and many of their amenities overlap. However, when comparing Hyatt House with Hyatt Place, there are some key differences. Read more; https://lnkd.in/ekyErQXB #hotel #travelindustry #allsuitehotel #extendedstayhotel #hotelmanagement #hoteliers #hotelmanagement

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There are different types of hard work: 1. Outthinking (a better strategy, a shortcut) 2. Pure Effort (working longer, intensity) 3. Opportunistic (positioning yourself to take advantage of change) 4. Consistency (doing average things for longer) 5. Focus (saying no to distractions) Each of these requires a different type of hard work.

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I was honored to present a session on AI at the SITE Global Conference in Istanbul, and I'm grateful to M&IT Magazine for featuring our discussion and spreading the word. The incentive travel industry is entering a new era, with AI set to transform how we plan and execute events. I believe AI isn't just a ai.ple technology tool—it's a game-changer for efficiency and productivity. Here's how AI is shaking up our industry: 1. Content Creation Magic✍️ - ChatGPT and Gemini simplify creating promotional materials and speaker bios, saving time and effort. 2. Smarter Customer Service📞 - Sybill handle note-taking and admin tasks, allowing planners to focus more on clients. 3. Effortless Event Planning 🗓️ - Sparkit.ai repurposes content and analyzes feedback, making planning easier than ever. 4. Research and Analysis Made Easy📚 - Perplexity AI helps with research and validation, simplifying complex tasks. Facing Challenges: AI is exciting, but it comes with challenges like concerns about expertise, costs, and maintaining a human touch. We can tackle these by: - Using AI responsibly 🤖 - Testing rigorously 🔍 - Ensuring human oversight 👨‍🏫 - Being transparent and accountable 🕵️‍♀️ Let's embrace AI and transform our industry for the better! 🌍 #IncentiveTravel #AIinEvents #EventPlanning #DigitalTransformation #SITEGlobal _____________________ Hello’ I’m ⚡️Nitin Sachdeva 🚀 Click my name + follow + 🔔 I help B2B Travel Businesses Leverage Automation & AI for Growth 🔥 Want to know more? Hit me up ✅ ————————————— Are you ready to revolutionize your workflow with automation & AI tools? Take our quiz to find out your readiness level and discover how to streamline your operations! Click here to get started: https://lnkd.in/dhequgTE

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5 ways creative outdoor spaces not only enhance the guest experience, but also boost profitability: https://loom.ly/8qbocMU #HotelDevelopment #HotelOperations #HotelOwners #HotelManagement #HotelProfitability

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#CREF advisory board member Chip Ohlsson, Executive Vice President and Chief Development Officer, North America Wyndham Hotels & Resorts, highlighted the strategic significance of incorporating the WaterWalk brand into Wyndham's portfolio. He emphasized the substantial increase in demand for extended stay accommodations over the past year, driven by both guests and developers seeking new partnership opportunities with Wyndham. Ohlsson reiterated Wyndham's commitment to providing the most comprehensive portfolio of extended stay brands in the industry, citing WaterWalk's addition as a significant step forward in this direction. Through a strategic agreement, WaterWalk's inclusion adds 11 US properties and 1,500 rooms to Wyndham's portfolio. This strategic decision aims to ensure that Wyndham can effectively serve every segment of the market, addressing the diverse needs of owners and guests alike. The addition of WaterWalk aligns with the escalating demand for extended stay accommodations, underlining Wyndham's objective of offering the most robust portfolio of extended stay brands. #WyndhamHotels #WaterWalkExtendedStay #HospitalityIndustry #HotelBrandsCollab Click here to read more: https://lnkd.in/ehdERhtW

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