Denise Vanderpool

Birmingham, Alabama, United States Contact Info
920 followers 500+ connections

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About

My history of success in hotel operations is directly related to my ability to combine…

Activity

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Experience

  • Ascent Hospitality

Education

  • Southern Illinois University, Carbondale

Licenses & Certifications

Volunteer Experience

  • Girl Scouts of Southwest Indiana Graphic

    Volunteer

    Girl Scouts of Southwest Indiana

    - 6 years

    Children

    Co-Leader in 2008-2010 for the Daisy & Brownie Scouts. Volunteer my time with camping, chaperoning activities and field trips until 2014.

Courses

  • Coaching Mindset for Engaging and Developing Others -eCornell

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  • Communispond Executive Presentation Skills

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  • Communispond Virtual Presentation Skills

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  • Developing an Agenda for Change-eCornell

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  • Engage Online Leading Others and Leading Function

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  • Establishing Momentum: Managing Structure, Resources and Performance -eCornell

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  • Fairfield Inn GM

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  • Hampton Inn GM Leader

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  • Hilton Garden Inn GM Leader

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  • Management Disney Style

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Projects

  • Trusted Advisor Consultation Toolkit

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    I collaborated with internal stakeholders to build the 2015 and 216 Consultation Toolkit, which includes drafting content that aligns with brand goals to increase revenue, encourage loyalty, and increase profitability. We distributed the content to the Hilton Garden Inn brand team to use during their on-site and phone consultations.

  • Hilton Garden Inn Regional Department Team Meetings (Power of Me)

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    I collaborated with internal and external stakeholders, which includes drafting workshop content for the Hilton Garden Inn Regional Department Team Member meetings. The hotel department supervisors and managers were the target audience for the Regional meetings. The focus was to align activities and topics with the brand goals of driving revenue, encouraging loyalty, and increasing profitability and led the Train the Trainer to the Brand Team.

  • Hilton Garden Inn Flourish Trustpoint Lead

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    Hilton Garden Inn created Flourish to evaluate the brand's best features and explore opportunities to develop a distinguishing multi-year master plan that will allow the brand, hotels, and guests on their road to success. I was the Subject Matter Expert that led a group of internal and external partners to explore the greatest opportunities for extending our brand presence. Our focus was on the Guestroom journey, from technology to bathroom enhancements, we evaluated everything the guest…

    Hilton Garden Inn created Flourish to evaluate the brand's best features and explore opportunities to develop a distinguishing multi-year master plan that will allow the brand, hotels, and guests on their road to success. I was the Subject Matter Expert that led a group of internal and external partners to explore the greatest opportunities for extending our brand presence. Our focus was on the Guestroom journey, from technology to bathroom enhancements, we evaluated everything the guest touches and experiences in-room. Successes from our journey include the introduction of the Keurig coffee makers in the guestrooms, new collateral caddy, and new alarm clock.



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