Barn8 launched on Tock in February 2023 and in the first year, the restaurant earned $244K in revenue from its tasting menu alone while also cutting its no-show rate. Read on to find out how the Barn8 team uses Tock to drive tasting menu revenue, streamline operations, and improve the booking experience for their guests. https://bit.ly/4bDdDNy
Tock
Hospitality
Chicago, IL 14,309 followers
Tock is a reservation, table, and event management system used by restaurants, wineries, and bars around the world.
About us
Tock is a comprehensive platform built to fundamentally change the way restaurants, bars, and wineries think about and run their business. This includes a robust reservation, takeout/delivery, guest, and table management system for businesses of all sizes across the globe. Tock was founded in 2014 but the idea originated years before out of a simple frustration. Nick Kokonas and Chef Grant Achatz opened Alinea to international fanfare in 2005 - now a perennial Michelin three star and widely considered one of the best restaurants in the world. For years they were spending $140,000 a year on staff dedicated to managing reservations and losing an average of $260,000 a year on cancellations. Convinced there had to be a better way, Nick started work on a crude ticketing system. The homemade platform was a success. Soon after Nick founded Tock with Brian Fitzpatrick, founder of Google's Chicago engineering office, to turn this simple idea into a robust product complete with all the tools a restaurant needs to succeed.
- Website
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https://www.exploretock.com/join?utm_source=linkedin&utm_medium=social&utm_campaign=tock-social-profile
External link for Tock
- Industry
- Hospitality
- Company size
- 51-200 employees
- Headquarters
- Chicago, IL
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Hospitality, Great Software, Innovation for Restaurants, restaurant, SAAS, OpenTable, Restaurant Reservations, Table management, restaurant tech, winery tech, and reservation managemen
Locations
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Primary
Sangamon St
Chicago, IL 60642, US
Employees at Tock
Updates
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Tock is excited to partner up with RedChirp, the wine industry's leading text messaging platform, to make managing reservation and customer communications more efficient and effective than ever. Join Eric Chmiel, Head of Fine Dining and Wineries at Tock, and RedChirp Co-founder Jennie Gilbert — along with Ed Feuchuk, Tank Garage Winery General Manager — this Thursday July 18th on a webinar to guide you through the exciting new features. Register today: https://bit.ly/4f6OWf9
Double the Impact: Transactional and Marketing Texts via Tock and RedChirp
us06web.zoom.us
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"In the online reservations game, Tock just advanced to the next round.” Today we’re thrilled to announce a new partnership with Curator Hotel and Resort Collection a group of visionary indie hotel owners and operators connecting guests with one-of-a-kind destinations and experiences all around the world. Head of Tock Matthew Tucker spoke to Jennifer Leigh Parker at Forbes about this exciting new partnership. Read the details here: https://bit.ly/3W2FXD7
On Heels Of Amex Acquisition, Tock Announces New Hotel Partnership
social-www.forbes.com
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"Our work is never done," says Mary Young Mapes, Senior Director of Hospitality at Tock. Presented with this year's Top Women in Restaurant Technology Innovator Award at MURTEC, Mary spoke with Hospitality Technology about empowering the team and helping customers. Read the interview here: https://bit.ly/3RTAUnn
Innovator is Focused on Team Growth
hospitalitytech.com
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We are pleased to share some exciting news - Tock has entered into an agreement to be acquired by American Express. This development marks a new chapter for Tock, one in which we will be able to better serve our customers and help them continue to do what they do best – deliver outstanding hospitality and unparalleled experiences. Tock and American Express have a shared vision to provide the tools that enable restaurants and hospitality businesses to succeed and provide a seamless experience for guests. Tock's value is based on the strength of our team, our product, and our unwavering commitment to the customers we serve. We are incredibly appreciative of the hard work, expertise and commitment of our very talented team and look forward to an exciting new chapter of innovation and growth as part of American Express. https://bit.ly/3VQdpho
Squarespace Agrees to Sell Tock Platform to American Express for $400 Million
investors.squarespace.com
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"What would normally take two or three people an entire month to air traffic control changing seats, reservations or packages, Tock can do it all through their system that you set up one time." On a recent podcast episode of Restaurant Unstoppable, Ross Simon, owner of award-winning cocktail lounge Bitter & Twisted Cocktail Parlour, discusses the benefits of Tock's waitlist and experiences suite. Listen to the full episode here: https://bit.ly/4eoYUYY
Podcast Home
restaurantunstoppable.com
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From Boulder to Brooklyn, we’re incredibly proud of the Tock restaurants and chefs that took home a 2024 JBF Award. Like the The James Beard Foundation, Tock exists to champion the hospitality industry. Congratulations to all! Outstanding Restaurateur Erika and kelly whitaker, The Wolf’s Tailor, BRUTØ, Basta, Hey Kiddo, OK Yeah, Boulder, CO Outstanding Chef Michael Rafidi, Albi, Washington, DC Best Chef: Mountain Matt Vawter, Rootstalk, Breckenridge, CO Best Chef: New York State Charlie Mitchell, Clover Hill, Brooklyn, NY
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From your restaurant vision to your menu and even your logos, every aspect of your restaurant branding plays a role in shaping how guests perceive your restaurant. We’re diving into the steps you can take to cultivate a unique restaurant branding strategy that will resonate with your ideal guests: https://bit.ly/3R1FHmk
Restaurant Branding: Building a Strong Identity for Your Restaurant | Tock
exploretock.com
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In the ever-evolving restaurant industry, your business needs a robust marketing strategy to stand out and thrive. Download our complete Restaurant Marketing 101 guide today and start building a restaurant marketing plan that drives success in 2024 and beyond: https://bit.ly/3RaqfUP
Restaurant Marketing 101: Comprehensive Guide, Strategies, and Examples | Tock
exploretock.com
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Head of Tock, Matthew Tucker, spoke to Nation's Restaurant News about the new value equation at restaurants. See why “experience has become an even bigger part of the equation than ever before” and what your restaurant should be doing about it. https://bit.ly/4bJfNeK
The new value equation at restaurants
nrn.com