A digital win for our health insurance client! A Health Insurer pivots to paperless to reduce the costs and complexity of paper correspondence, simplify the payment process and enable self-service for members and group administrators. Read more: https://lnkd.in/emJ2E9aw #HealthInsurer #PaymentProcess #Payment #DigitalAdoption #SelfService #MemberExperience #DataOceans #EOP #CCM
DataOceans
Software Development
Alpharetta, Georgia 2,961 followers
Empowering organizations by improving the efficiency of managing regulatory letters, notices & customer bills
About us
DataOceans, headquartered in Atlanta, GA is a recognized Customer Communications Management (CCM) leader, specializing in data-driven, omni-channel customer communication experiences. The Oceanus CCM Platform empowers organizations with interactive customer portals while reducing costs and enhancing the efficiency of managing regulatory letters, notices, customer billing and payment processes. Drawing from over 15 years of experience, DataOceans has consistently provided solutions to various organizations- from Fortune 500 corporations to innovative start-ups within the highly regulated consumer finance, credit union, banking, and healthcare sectors. By closely collaborating with client teams, we ensure the seamless implementation of solutions, fostering enduring partnerships.
- Website
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https://www.dataoceans.com
External link for DataOceans
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Alpharetta, Georgia
- Type
- Privately Held
- Founded
- 2005
- Specialties
- Driving electronic adoption, Enhancing customer experience, Customer Communications Management, Omni-channel, personalized customer communications, Improved Customer Engagement, Streamline creation and delivery of regulatory customer communications, Billing Statement re-design, Revenue Cycle Management, Electronic Bill Presentment and Payment, Document Automation, Data Aggregation, Payment Portal, Compliant Customer Communications, Regulatory Letter Templates, Regulatory Letter Content Management, Regulatory Customer Communications, and CCM
Locations
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Primary
2400 Lakeview Pkwy
580
Alpharetta, Georgia 30009, US
Employees at DataOceans
Updates
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Happy 4th of July! Today, we celebrate the spirit of freedom, innovation, and resilience that defines our great nation. As we honor the courage and vision of those who fought for our independence, we also reflect on the values that drive us forward every day. Wishing everyone a safe and joyous day filled with pride, unity, and celebration! #IndependenceDay #4thofJuly #DataOceans #Freedom #Unity #Celebration
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Case Study: Discover the power of shifting to digital communications! Learn how DataOceans helped a Credit Union deploy a focused eDelivery strategy that reduced costs and drastically improved its member experience. Read more: https://lnkd.in/eMVNiz_q #CreditUnion #eDelivery #DigitalTransformation #DigitalAdoption #MemberExperience
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The transformation of customer experience (CX) is no longer a trend—it's a necessity! Customers expect seamless, self-service options that empower them to manage their interactions effortlessly. To meet these expectations, businesses need robust, extensible technologies that integrate smoothly with existing systems. Learn more: https://hubs.li/Q02DzMsr0 #CustomerExperience #CX #SelfService #Loyalty #CustomerEngagement #DataOceans
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DataOceans is proud to recognize our esteemed Advisory Board member, Marietta Colston-Davis, for being selected as one of the 20 Board of Directors to Watch in the country. This prestigious recognition highlights her exceptional leadership, dedication, and impact in the industry. Read more: https://lnkd.in/gVMwTsEF Marietta's achievements and insights inspire us all and pave the way for greater diversity and inclusion in corporate leadership. Congratulations on this remarkable achievement Marietta and your invaluable contributions to DataOceans and beyond! #Leadership #Diversity #Inclusion #BoardOfDirectors #WomenInBusiness #Inspiration #DataOceans #DirectorsToWatch
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Act Now: Shift to Digital Delivery as USPS Rate Hikes Continue! Read more: https://hubs.li/Q02CFmsh0 Given that postage prices continue to rise (first-class mail price has increased 18 times since January 2000) increasing your digital delivery rates for letters and billing statements is essential to optimize your organization's financial performance in today's economic climate. Talk to us: https://lnkd.in/eFZDmXA3 #DigitalAdoption #CustomerCommunications #USPS #CostSavings #DataOceans #USPSRates
Choose Digital Delivery to Outsmart USPS Rate Increases
blog.dataoceans.com
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Are you tired of constantly answering billing calls that slow your team down? Want to improve how payments are handled and make your customers happier? Or maybe you're ready to speed up the switch to digital payments? It all starts with enhancing your billing statements... Discover the power of better billing statement design - We would love to show you how, simply book a demo TODAY: https://lnkd.in/eavMQC3z #Billing #CCM #DigitalPayments #CustomerExperience #BillPayment #BillingExperience #DigitalAdoption
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A simplified billing process improves the member billing experience and operational efficiencies. Read how a leading healthcare payer significantly simplified its billing process for members with multiple insurance policies: https://hubs.li/Q02BN_mF0 This transformation means: *Reduced paperwork *Reduced confusion for members *Lower transaction fees *Improved operational efficiency Book a demo today to learn more: https://lnkd.in/eavMQC3z #HealthcareInnovation #MemberExperience #HealthcareBilling #OperationalExcellence #DataOceans #HealthcarePayer
How a Healthcare Payer Significantly Improved the Member Billing Experience
blog.dataoceans.com
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We were honored to welcome the Mayor of Alpharetta, his team, members of the City of Alpharetta, and representatives from Tech Alpharetta to DataOceans yesterday! This visit was a great opportunity to delve into the exciting developments in transport connectivity and various exciting initiatives aimed at supporting the evolving needs of those living and working in Alpharetta. We were grateful for the chance to discuss how DataOceans' innovative customer communications technology empowers businesses in highly regulated industries - supporting regulatory compliance, streamlining operations, enhancing customer experience and boosting revenue. A big thank you to everyone for such a productive and inspiring visit. We're excited about the future and proud to be part of Alpharetta's vibrant, growing community! #DataOceans #Innovation #RegulatoryCompliance #CustomerCommunication #CustomerExperience #CityOfAlpharetta #TechAlpharetta #CommunityEngagement
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Transform your business today! Is your current billing process outdated and cumbersome? Discover how modernizing your billing communications and process can significantly enhance customer satisfaction and operational efficiency. Read more: https://hubs.li/Q02zSbWW0 #Billing #BillPay #BillingCommunications #CCM #Payment #CustomerExperience
A modernized billing process drives better business outcomes
blog.dataoceans.com