Customer Support
The Best Outsourced Customer Care on the Planet
Outsourcing without Sacrificing
Forget everything you know about outsourcing. Stop making trade-offs. Saving money doesn't have to mean cutting quality, losing control, or being anchored to a slow vendor. When you SourceUp with ModSquad, we put you in the driver's seat.
Wherever you're going, we know the fastest way there.
Hightest CSAT, Lowest TCO
Inspire loyalty and word-of-mouth without breaking the bank. You no longer have to sacfrice quality for cost. Save up to 25% over traditional BPOs.
AI-Powered Efficiency
Stay at technology's cutting edge through ongoing optimization. We cut through the hype and deploy functional solutions that keep you future-proof.
Unrivalled Agility
Seize opportunities, enter new global markets, scale up on-demand. Pivot. Our services are designed to be fast and friction-free so you can be too.
ModSquad by the Numbers
When it comes to measurable results, traditional outsourcing is no where close.
2x Faster
We ramp up teams faster than any outsourcer on the planet. Just ask Spotify.
55+ Languages
No matter what language your customers speak, we speak it too.
1% Shrinkage
Forecasting headaches are a thing of the past with our on-demand staffing.
~20% Savings
Forget the ineffecient FTE model and scheduling Tetris. Our Mods are 100% utilized.