Accountability to Affected Populations (AAP) – Operational Guidance

This practical guidance is designed to assist Health Cluster Coordinators and partners implement robust coordinated accountability systems, through which affected populations can influence the type, delivery and quality of assistance they receive. 

The guidance is organised according to the phases of the Humanitarian Programme Cycle (HPC). Relevant survey questions for each phase are suggested for each phase (which can also be adapted for qualitative data collection); these are intended to support continuous learning and refinement through community engagement throughout the HPC.