Top Customer Success Jobs
Client Support Specialist responsible for investigating, triaging, and resolving product bugs promptly. Collaborates with product and technical teams for bug resolution and prioritizes issues based on impact. Communicates with stakeholders and monitors bug trends for process improvement. Requires Bachelor's degree and experience in technical support for healthcare technology products.
The Distribution Support Specialist is responsible for warehouse and office organization, material flow analysis, and implementing warehouse improvement solutions. They assist in warehouse operations, material sourcing, and transportation while ensuring efficient warehouse utilization and inventory management. This role plays a crucial part in enhancing overall warehouse efficiency and productivity at Leaf Home.
As a Senior Client Associate at J.P. Morgan Advisors, you will provide dedicated business support to Financial Advisors and clients, including client onboarding, investment recommendations, administrative duties, and serving as a liaison between different business units. Required qualifications include a Bachelor's degree, Series 7 & 66 licenses, ability to work independently, and effective communication skills. Ideally, candidates should also be adaptable to changing technology and proficient in Word, PowerPoint, and Excel.
As a Credit Card Collections Specialist II at Chase, you will be responsible for delivering business results through creative problem-solving and negotiation with customers. You will work in a call center environment, demonstrating excellent communication and decision-making skills while adhering to regulatory practices and treating customers with respect and empathy.
Manage complex treasury product implementations for clients around the world, lead project teams, build strong relationships with key partners, identify business risks, translate business requirements, and provide training and support to clients.
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Provide world-class support to Cash App customers with a focus on lending products. Advocate for customers, identify issues, and collaborate with teams to improve customer experience. Role based in Salt Lake City / Holladay, UT metro area.
As an Investing Quality Management Specialist, responsible for evaluating customer interactions within the Investing queues to ensure compliance with FINRA regulations and internal quality standards. Conduct quality evaluations, provide feedback to Brokerage Service Specialists, participate in calibration sessions, monitor compliance, maintain QA rubric, and collaborate with cross-functional partners.
Pumpkin is looking for a friendly and empathetic Customer Care Advocate to deliver exceptional service and create a positive and memorable experience for our customers. In this role, you will help pet parents understand how to protect their furry companions with our insurance and non-insurance products.
NGP VAN is seeking a Client Services Specialist I to provide front-line support for Democratic campaigns, parties, PACs, and progressive organizations using their technology tools. Responsibilities include customer support, training, and ensuring clients can effectively fulfill their social missions.
Provide excellent customer support to clients and investigate and document bugs. Strong technical proficiency and communication skills required.
The Technical Customer Success Manager will own strategic relationships with customers and act as the product expert. They will ensure customer satisfaction and provide world-class support. This role requires strong communication skills and the ability to understand technical documentation and analyze data sets.
EliseAI is seeking a Senior Technical Customer Success Manager who will be responsible for building and maintaining relationships with customers, serving as the product expert, and ensuring customer satisfaction.
Creating products and services that define the future of digital manufacturing. Building and leading teams. Making crucial decisions that directly impact the core business. Working at the intersection of many complex disciplines. Getting involved in all aspects of the company.
Seeking a skilled Payments Operations Specialist to optimize payment processing costs, negotiate with providers, and implement efficient solutions. Responsibilities include analyzing payment systems, developing strategies, monitoring performance metrics, and collaborating with cross-functional teams. Requires 10+ years of experience in payments operations or finance, strong analytical and negotiation skills, and knowledge of payment processing systems and regulatory compliance.
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The Client Strategy & Insights Manager at Regal.io is responsible for partnering with the B2C client base to drive revenue growth through Regal's customer engagement platform. They analyze customer engagement campaigns, identify opportunities for growth, pitch ideas to clients, and collaborate with other teams to implement and track the success of campaigns. The role also involves creating best-practices playbooks and identifying customers who would benefit from new campaigns.
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