Current Opportunities

Evening Operations Coordinator

Reporting directly to the Executive Director and working very closely with other senior management team members, the Evening Operations Coordinator is responsible for overseeing the artsPlace facility on weekday evenings and providing administrative, programming, and technical support to facilitate the smooth and efficient operations of artsPlace.

This is a full-time evening (Monday to Friday, 2 – 10 pm) entry to mid-level permanent position offering a salary of $48,000 + benefits package.

Responsibilities:

Customer Service

• Customer Service as first point of contact at Front desk, on phones, and general email inquiries; welcoming program participants and visitors, communicating program information and building protocols
• Program & Event sales and servicing
• Program participant communication – email & phone

Administration & Facility Support

• Concession sales and operations management (ordering, pricing, display, promotion etc.)
• Daily Cash reconciliations o Inventory taking
• Post concert artist fee reconciliation and payment
• Program entry and maintenance in online Registration/Ticketing system (Patron Manager)
• Square Point of Sale systems administration
• Facility rentals and private programming administrative

Program and Event Support

• Screening films
• Performance, AV, studio and program set-up
• Supporting special programs and events
• Program support based on skill set and as needed
• Evening instructor support
• Programs Materials storage coordination and ordering
• Gallery set-up & support, and coordination of exhibition openings
• Green Room Set-up

Part-time Staffing Coordination

• Part-time staff scheduling and training
• Internal part-time staff ongoing communications and systems development
• In conjunction with Volunteer Coordinator, weekday event volunteer care and training

Communications & Fundraising Support

• Website maintenance and updating
• Database maintenance and list updating
• Movie pre-show creation & coordination
• Social Media content creation (Photography and Video storytelling)
• Email newsletters
• Creation of tax receipts
• Fundraising administrative support as needed
• Fundraising special event and campaign support

Other duties as assigned

Qualifications:

The qualifications listed below match what we are ideally seeking in a candidate, but we will consider applications from any interested person who has a strong passion for the arts and creativity and their intrinsic benefits to a dynamic community. If you are a highly organized and efficient worker with strong problem-solving skills, are comfortable with technology, and working for a dynamic, inclusive and creative arts centre inspires you, then we want to hear from you regardless of whether or not you fit the job description precisely. Being the right fit may not mean having the most experience or being the person with the closest match to the listed qualifications.

The ideal candidate will possess:

• A passion for the arts and creativity and an appreciation of multiple art forms
• Training in or experience working in the arts or non-profit sector
• A strong engagement with the Bow Valley community and mountain culture
• Strong administrative skills
• Administration and customer service experience working in a fast-paced environment
• Excellent interpersonal and organization skills, superior attention to detail, the ability to multi-task, work under pressure and complete tasks in an efficient and timely manner
• Familiarity with, and the ability to use multiple contemporary communications tools, the Microsoft Office Suite, Square POS, content management systems (website backend), databases and registration/ticketing systems, social media and email marketing tools (Facebook, Youtube, Instagram, Tik Tok, Mailchimp etc.) and a general comfort level learning, mastering and troubleshooting new software programs in a timely fashion
• Comfort operating audio-visual, sound, and theatre lighting equipment and/or the ability to absorb technical information confidently and quickly
• Superior problem-solving abilities
• Strong oral and written communications skills
• An outgoing personality, creative flare, and a willingness to take initiative
• The ability to work both independently with limited supervision and as an important member of a small, committed team
• AGLC ProServe certification (completion required before starting)

To Apply:

Please forward a resume and a cover letter outlining your interest in the arts, attachment to the Bow Valley, and why your skills and experience are a good fit for this position, no later than Sunday, July 14, 2024 to jobs@artsplacecanmore.com referencing Evening Operations Coordinator in the subject line, or drop off in person at artsPlace, 950 8th Ave, Canmore. We thank all those who apply, but only those selected for an interview will be contacted.