Pass Expert Reviews

194  •  Excellent
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Professional Team

Very professional and knowledgeable team, super friendly and efficient in getting my test date.

Date of experience: July 11, 2024

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Rated 5 out of 5 stars

I would give 10 🌟 if this would be…

I would give 10 🌟 if this would be possible. Brilliant service from start to finish.
Abid have been really helpful, great costumer service, patience, i really can't find a fault on what he is doing.He have helped my wife to get her driving licence in a bit over a month finding the right driving instructor Tony (a really great instructor)and being in contact with us and instructor all the time.
On top of that we received a cookie 🍪 with a congratulations message from the school after passing the test.
Many Many thanks.

Date of experience: March 14, 2024


Rated 5 out of 5 stars

Despite initial change of dates and…

Despite initial change of dates and rescheduling Abid did his best to keep me updated through phone calls and text messages. He was always quick to answer my emails pertains to my test date and rescheduling.
I eventually got allocated with a n instructor and past first time after taking a 10 hour learner driving cours.

I would gladly recommend Pass Expert. Abid is always warm,friendly and ready to help!

Date of experience: May 13, 2022


Rated 5 out of 5 stars

Hello my name is cavan

Hello my name is cavan, I asked abid for a test a week ago and he got straight on the case and found one for me today, passed first time with some brilliant lessons with my instructor Micheal, thank you passexperts for helping me get my license so quickly! The examiners are very fair and if they can see you can drive they will pass you which is spot on

Date of experience: July 28, 2023

Reply from Pass Expert

Thank You for your positive review! We work hard to provide the best level of service possible and what drives is to exceed our customers meet & expectations. We really appreciate your amazing feedback and wish you all the best

Pass Expert Management


Rated 5 out of 5 stars

Recently booked a 5 day intensive…

Recently booked a 5 day intensive course after my daughter failed her first test and was being expected to wait over a year for another one due to Covid chaos.
Abid is brilliant. He makes sure he knows what is needed, keeps the communication clear and definitely gets the results. My daughter has passed 2 months after her first test and is delighted.
Top class business and I am an extremely grateful Mum.

Date of experience: September 03, 2021

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Rated 5 out of 5 stars

Profesional service

Profesional service. Highly recommended, i felt confident with tge service from day one. Abid was able to book my test on the time scale i wanted , i also took the intensive course with driving instructor Bala which i highly recommended. So happy with the result, I pass on first attempt.

Date of experience: October 13, 2023


Rated 5 out of 5 stars

Abid at Pass Expert found us a test…

Abid at Pass Expert found us a test within 3 days of enquiring. It was quick, easy and with the current situation in getting a test quickly, saved us an abundance of stress.

Abid was so friendly, helpful, efficient and patient. He communicates and responds to messages quickly and with a great deal of knowledge. It was a real pleasure speaking with him.

Should we need to use Pass Expert again, I wouldn’t hesitate in calling and asking for Abid

Date of experience: September 25, 2023


Rated 5 out of 5 stars

I book an intensive course and I’m…

I book an intensive course and I’m working abroad, my timetable was very strict and had only few opens windows when I could do my test and lessons. Abid has help throughout my experience and ensured/did everything he could to make it happen with regular contact. The driving lessons was at high level which resulted me passing test within two weeks in the busy Christmas holidays.

Date of experience: January 05, 2023


Rated 1 out of 5 stars

Absolute nightmare was ment to be doing…

Absolute nightmare was ment to be doing a crash course yesterday????uncontactable have left message after message on his phone. No one ever gets back to u just to top it off my theory runs out in September 🙈 thanks abit 👊 do not use this company Whatever you do it’s a scam

Date of experience: May 03, 2022

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Rated 5 out of 5 stars

Can't thank Abid enough for his help…

Can't thank Abid enough for his help getting my daughter a driving test months earlier than we thought was possible. I was sceptical at first but after reading the great reviews I decided to give Pass Expert a try. From the moment Abid took my call the service was brilliant. He arranged everything for us quickly and efficiently and happy to report she passed! Will definitely be recommending this service.

Date of experience: May 28, 2021


Rated 5 out of 5 stars

You will not receive a better service…

You will not receive a better service than this company. My daughter needed instructor cover and lessons days before her test. They were able to solve my problem within an hour. No messing, honest reliable team.

Date of experience: October 19, 2023


Rated 5 out of 5 stars

Excellent service

Abid is very diligent and pro-active. I couldn't be happier with his service, We were very lucky in that on the first day of contact he found and booked our test. We had been unsuccessful using other methods. If my partner fails her test I wouldn't hesitate to use Abids service again - 100% 5 star,

Date of experience: August 03, 2023

Reply from Pass Expert

Thank You for your positive review! We work hard to provide the best level of service possible and what drives is to exceed our customers meet & expectations. We really appreciate your amazing fredback and wish you good luck for your test

Pass Expert Management


Rated 5 out of 5 stars

Fantastic company

From first contact with Abid to my daughter passing her test a Month later this company has been excellent. James the instructor has gone above and beyond to ensure my daughter is a safe confident driver a wonderful gentleman. I highly recommend pass expert and will be using them again for my son when the time comes. Thank you so much

Date of experience: April 29, 2023

Reply from Pass Expert

Thank You for your positive review! We work hard to provide the best level of service possible and what drives us, is to meet & exceed your expectations. We really appreciate your amazing feedback and wish you all the best

Pass Expert Management

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Rated 5 out of 5 stars

Intensive course worth every penny!

I was impressed by Latch my daughter’s driving instructor in Lee on the Solent. He took her from being fairly unsure to a very confident, competent driver in a short space of time. We paid for an intensive course and it was worth every penny. Following his great tuition she passed on the second attempt with one minor fault. The examiner thought she’d get a clean sheet. Latch was extremely professional, punctual and a calming influence. Thank you to all at Pass Expert!

Date of experience: November 26, 2019


Rated 5 out of 5 stars

Professional and super friendly

Abid was just so lovely! We were recommended to him by a friend whose son did the fast track driving and test; he passed first time. I was struggling to get a test for my son. Abid was very informative, helpful, polite and accommodating. I would thoroughly recommend his services. My son has yet to sit his test - but I wouldn't hesitate going back to him if I need additional help.

Date of experience: November 13, 2021


Rated 5 out of 5 stars

Recommend this company 1 million percent!

An amazing company, Abid is an absolute gem in this company. Helped me massively booking my test I have to applaud how patient you have been in helping customers during this uncertain times. I’ve had tests cancelled but never any problems with re booking! Recommend this company any day! They really are friendly and customer orientated. Thank you so much! From a very happy customer Ellen! :)

Date of experience: April 27, 2021


Rated 5 out of 5 stars

Amazing customer service!

My first instructor didn't work out but Abid was very understanding and did his best to find me another one. I now have a new instructor who is better suited to me. Abid booked my theory which I have now passed and he rebooked my test after I told him I wasn't ready for my original one. Brilliant communication and he didn't pressure me to pay the rest of the course fee until I was happy with the instructor. Would highly recommend!

Date of experience: October 21, 2022

Reply from Pass Expert

Hi Hannah,

Thank You for your detailed and positive review. We wish you the best of success for your course and are here every step of the way to support you!

Abid

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Rated 5 out of 5 stars

Deffo recommend

Abid at Pass Expert is amazingly helpful and really intent in fulfilling your needs to pass your driving test. He was really flexible when I chopped and changed my plans, even when it was to the detriment of himself. I would definitely recommend!

Date of experience: November 17, 2023


Rated 5 out of 5 stars

Excellent Service

Abid is very reliable and easy to deal with, he contacts you when he says he will and he came up with exactly what we were looking for.
I would definitely recommend this service to anyone, we have already given his name to several of our friends.

Date of experience: November 02, 2023


Rated 5 out of 5 stars

I would highly recommend

I would highly recommend! So as soon as I booked and paid online for a 15 hour automatic driving course Adil the director called me explained everything and was very nice and also very professional. My instructor was called Paul he was also a very nice professional guy put me at ease. I had 6 lessons and passed first time with only 5 minors too so as you can imagine I'm very happy right now.

Date of experience: February 22, 2020