Dear Mr. Chan. I would like to thank you for choosing Majestic Hotel & Spa and for sharing your opinion about us online. I am pleased to read that the assigned room met your expectations and that you had an amazing experience with us. It is also very nice to read that our location was convenient for you and that the service provided made a real difference. It would absolutely be my pleasure to welcome you back soon. Kind regards, Pascal Billard General Manager
Dear Mr. “agchige”, Thank you very much for your detailed comment on Trip Advisor. From Majestic Hotel & Spa, we are delighted to know that your experience at the hotel has been memorable. It is a pleasure to read that you have found the excellency in all our services and facilities, and that our location was convenient for you. Moreover, I am glad to know that your room has been up to your expectations, and that our staff provided an efficient service. Thank you for mentioning our breakfast buffet and our rooftop terrace "La Dolce Vitae", both awarded at the Prix Villégiature. We work hard to maintain our level of service and quality in excellence to ensure our guests’s satisfaction. For this reason, I am happy to see that your entire experience was excellent from the beginning to the end. It would absolutely be my pleasure to welcome you back. Kind regards, Pascal Billard General Manager
Dear Mr. Omoshiroine138, I would like to thank you for choosing Majestic Hotel & Spa and for sharing your opinion about us online. I am pleased to read that your stay with us met your expectations and that you especially enjoyed our convenient location. Furthermore, I am glad that you appreciated the red flowers from our Christmas decoration. Our guest’s opinion is very important for us. For this reason, we would like to know what else we could have done or improved, so that your experience would have been perfect. If your travels bring you back to Barcelona, I hope to have the opportunity to welcome you back. Kind regards, Pascal Billard General Manager
Dear Ms. Ay217, I would like to thank you for choosing Majestic Hotel & Spa during your trip to Barcelona and for providing us your perfect score on TripAdvisor. I am pleased to know that your recent experience with us was excellent from the beginning to the end; and that you have especially enjoyed our privileged views, the comfort of our facilities and our Majestic Spa. Moreover, it is an honor to read how highly you have enjoyed our recently renovated rooftop terrace “La Dolce Vitae”, which has been awarded as the “Best City Terrace in Europe” at the Prix Villégiature. Regarding your room size, please note that we have a wide range of room categories, more spacious than the entry level; so I strongly recommend you to book a higher room category during your next visit and fully enjoy your stay with us. I hope to have the immense pleasure to welcome you back and offer you again the memorable experience you deserve. Kind regards, Pascal Billard General Manager
Dear Mr. DayTrip810200, Thank you so much for reviewing Majestic Hotel & Spa online. I am very happy to read that you have enjoyed your experience with us and all the services and facilities included. However, I regret that our breakfast buffet did not meet your expectations. We have been awarded as the “Best Breakfast in Europe” at the Prix Villégiature, and our main goal is to maintain the highest level of quality. Therefore, we will share your comments with the whole team, in order to keep improving. I hope to have the chance to welcome you back in the nearest future. Kind regards, Pascal Billard General Manager.
We (two women) never felt unsafe in this area. We are cautious travelers anyway, but we never felt concerned. FYI, my daughter who was with me has also stayed in adjacent gothic area with her husband - she says that area feels safe too.
